Full-Time

Technical Advisor

Technical Account Manager

Confirmed live in the last 24 hours

Sonar

Sonar

501-1,000 employees

Tools for code quality and security

Enterprise Software
Cybersecurity

Senior

Austin, TX, USA

Minimum three days a week in the office (Monday/Tuesday/Thursday).

US Top Secret Clearance Required

Category
Customer Success Management
Sales & Account Management
Required Skills
Development Operations (DevOps)
Requirements
  • Proven practical experience (at least 5 years) in software development or DevOps engineering which sets the stage for understanding our products and how they’re enjoyed by users
  • At least 5 years of experience in pre- or post-sales customer-facing activities
  • High listening skills and the ability to formalize and abstract elements expressed by customers and partners
  • Excellent presentation skills with strong written and verbal communication skills
  • Proven ability to work in a team, receiving and giving feedback as well as sharing knowledge
  • Attention to details
  • A can-do attitude: challenging the status quo, leading and contributing to key improvements and innovations
  • Autonomy to run your activity/plans with limited supervision
Responsibilities
  • Grow the usage of the Sonar solution within Accounts
  • Increase the overall Account Sonar maturity
  • Lower the risk of Account churn or downgrade
  • Increase Account satisfaction, reduce the number of escalations
  • Increase the number of Sonar sponsors in the Account
  • Establish and maintain Sonar as a Trusted Advisor in the Account
  • Entice Accounts to stay current on an Active version of Sonar, to get maximal value
  • Influence Sonar roadmap to meet Account needs
  • Actively listen and formalize Account technical pains or other adoption inhibitors
  • Work on plans to overcome customer pains and inhibitors
  • Report product technical or functional gaps internally and advocate for their resolution
  • Evangelize/Promote the Sonar Clean Code concept and Clean as You Code methodology to the customer
  • Assist Sonar sponsors in the Account for the promotion/evangelization of the Sonar ecosystem
  • Keep Accounts up to date on the roadmap and aware of the value present in upcoming Sonar releases, as well as collecting feedback
  • Recruit customer development teams not currently using Sonar “Upgrade” customer development teams that do not use Sonar correctly and therefore do not receive the maximum value
  • Position (favorably) the Sonar ecosystem vs other competing products potentially still used in the Account
  • Educate developers and managers on the value of static code analysis in general and of the Sonar ecosystem specifically
  • Make sure that the Account's Sonar technical deployment and operations are in line with the size of the deployment and the criticality of the tool in the DevOps chain
  • Run Quarterly Business Reviews (QBR) with Account Sales representatives
  • Execute Sonar deployment audits, identify gaps, and drive remediation plans for Accounts
  • Contribute to the Account Management plans with Sales Representatives. Elaborate the Technical strategy tailored to the Account context, provide inputs on the Commercial strategy
  • Keep yourself constantly up to date knowledge of the technical status of the Account, technical progress, threats, and opportunities for improved maturity
  • Track product development within Sonar in order to maintain product expertise

SonarSource offers tools that enhance code quality and security for software developers. Its key products include SonarLint, an IDE plugin for real-time code feedback, SonarQube, a self-managed code analysis solution, and SonarCloud, a cloud-based service with similar features. The company operates on a subscription model, allowing access to its tools through annual or usage-based pricing. SonarSource aims to help organizations maintain high standards for their codebases, focusing on the "Clean Code" philosophy to improve code maintainability and security.

Company Stage

N/A

Total Funding

$444.6M

Headquarters

Vernier, Switzerland

Founded

2008

Growth & Insights
Headcount

6 month growth

11%

1 year growth

14%

2 year growth

43%
Simplify Jobs

Simplify's Take

What believers are saying

  • The appointment of Lynne Doherty as President of Field Operations is likely to drive revenue growth and enhance customer success, positioning Sonar for its next phase of growth.
  • SonarSource's tools are used by over 400,000 organizations globally, reflecting strong market penetration and a broad customer base.
  • Recent updates, such as the new SAST tool supporting thousands of open-source libraries, demonstrate Sonar's commitment to innovation and staying ahead in the market.

What critics are saying

  • The competitive landscape in code quality and security tools is intense, with major players like GitHub and JetBrains posing significant threats.
  • Rapid expansion and new leadership roles, such as the appointment of a new co-CEO, could lead to strategic misalignments and operational challenges.

What makes Sonar unique

  • SonarSource's focus on 'Clean Code' philosophy sets it apart by emphasizing code that is easy to understand, maintain, and secure, unlike competitors who may prioritize speed over quality.
  • Their comprehensive suite of tools—SonarLint, SonarQube, and SonarCloud—caters to different needs from real-time feedback in IDEs to cloud-based code analysis, offering a versatile solution unmatched by single-purpose tools.
  • The company's subscription-based model ensures continuous revenue, allowing for ongoing investment in product development and customer support, unlike competitors who may rely on one-time sales.

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