We help the world run better
Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.Apply now!
About the SAP Internship Experience Program
The SAP Internship Experience Program is SAP’s global, strategic, paid internship program that provides university students with opportunities to find purpose in their careers.
Three reasons to intern at SAP
- Culture of collaboration: meet with mentors, make new friends across the globe and create a thriving personal network.
- Project-driven experience: gain cross-functional skills from our virtual and in-person learning sessions, diverse subject matter experts, and project deliverables.
- Gain visibility: with SAP Internship Experience Program in your title, you’ll have a global network of SAP leaders, entrepreneurs and career development opportunities at your fingertips.
About the team
As a Business Operations Intern in the global Commerce organization, you will join the Commerce Cloud Operations Office, based in Munich, which provides services to our internal and external customers. These teams are based in Poland, Germany, Canada, England, and the US offering a diverse, global working environment.
The mission of the Commerce Cloud Operations Office is to enable operational excellence and improve people’s development, satisfaction and retention. Also, this team is the "Customer Office" for the products of Commerce Cloud.
What you’ll do
Position Title: SAP iXp Intern - Customer Experience, Business Operations
Location: Montreal, QC
Expected Start Date: January 2023
Contract Duration: 8 months, 40 hours per week
In this role, you will support or lead initiatives (from ideation to execution) that address business operational issues by researching and evaluating new measures or strategies to reduce waste and improve operational effectiveness through coaching or other means.
You will specifically influence change across the product organization by:
- Planning, working with stakeholders and colleagues, executing, and communicating internal/external customers of the global initiatives to improve employee satisfaction/retention as well as enabling operational excellence.
- As a project manager, you create a variety of report and perform analysis to track activity recording, portfolio and investment tracking. You work directly with managers and employee to ensure they are not enabled.
- Supporting the customer office as a project manager to ensure commitments are executed on time and milestones are accomplished.
- Supporting the report creation of business outcomes for some of the internal and external initiatives.
- Contributing to the commerce cloud newsletter to ensure people understand the latest information about our initiatives.
Who you are
We’re looking for someone who takes initiative, perseveres, and stay curious. You like to work on meaningful innovative projects and are energized by lifelong learning.
We are looking for university students who have experience gained in a software/IT environment. Good knowledge of lean processes and agile frameworks is a plus. MBA student/graduate is a huge plus.
You should also have/be:
- Strong written and verbal communication skills in English
- The ability to think creatively and disrupt the status que
- Collaborative and respectful
- A global mindset, inclusive to world cultures
- Great people and interpersonal skills
- Excellent organizational and multitasking skills
Work Experience
- You should have the necessary professional experience with managing topics ideally on a global level. Experience in business operations is a plus.
- Previous job titles you may have held include Project Manager, Program Manager, Scrum Master, Organizational Specialist, Organizational Improvement, Operations Specialist, Change Agent.
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We build breakthroughs together
SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.
We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [email protected]
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
EOE AA M/F/Vet/Disability:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.
Requisition ID: 361588 | Work Area: Customer Service and Support | Expected Travel: 0 - 10% | Career Status: Student | Employment Type: Intern | Additional Locations: #LI-Hybrid.
