Director – Product Management
Telehealth
Confirmed live in the last 24 hours
23andMe

501-1,000 employees

Personal genomics & biotechnology company
Company Overview
23andMe’s mission is to help people access, understand, and benefit from the human genome. The company has created the world’s largest crowdsourced platform for genetic research and is the only company with multiple FDA authorizations for genetic health risk reports. The company is also in development of discovery programs rooted in a diverse spectrum of human genetics to ultimately deliver reports and results from all spectrums of your DNA.
Biotechnology

Company Stage

IPO

Total Funding

$1.2B

Founded

2006

Headquarters

Sunnyvale, California

Growth & Insights
Headcount

6 month growth

-7%

1 year growth

10%

2 year growth

25%
Locations
Sunnyvale, CA, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Management
Marketing
UI/UX Design
Communications
CategoriesNew
Product
Requirements
  • 10+ years of experience in product management at a technology company for a consumer-facing product, ideally in the healthtech / telehealth space
  • 5+ years experience hiring, mentoring, and leading a team of product managers and a track record as an amazing manager
  • Deep experience with cash-pay telepharmacy and telehealth, understanding customer needs and market opportunities
  • 4+ years of experience developing features or functionality requiring a high level of user-centric design and iteration
  • Strong analytical skills, including a command of A/B testing. You leverage data to identify impactful opportunities and drive strategic decisions
  • Exemplary communication, presentation, and organizational skills. You are clear and effective across different types of audiences
  • Experience in highly regulated industries navigating delivering customer value in the midst of requirements and approvals required by regulations
  • Innovative thinking and problem solving. You're able to translate business objectives and nebulous ideas into highly successful, creative consumer products
  • Independent and proactive leadership. You listen well and convince others to pursue both completely new experiences and optimizations of existing flows that best serve the company mission
  • Understand how to decide when to build vs. buy features. Experience evaluating vendors and creating frameworks for balancing customization with time to marketPassion for health, our customers, and the problems we're solving
  • Advanced degree in life sciences, engineering, or business
  • Familiarity with UX and information architecture best practices
  • Experience working with highly engaging health features
Responsibilities
  • Drive a pipeline of product features and enhancements that deliver truly personalized care based on customers' genetics and other health factors; constantly refine priorities to ensure alignment with company goals and overall product vision
  • Identify customer pain points and opportunities with key partners, build business cases to address them, and collaboratively brainstorm product opportunities to deliver those solutions
  • Communicate priorities, requirements, plans, and project status with key stakeholders throughout the organization on an ongoing basis
  • Collaborate with Engineering and Design to plan, build, and launch features; facilitate communication, organization, and task management from concept through launch
  • Partner with our genomic health, pharmacy, medical, operations, patient support, and marketing teams to operationalize new initiatives and create high-value patient experiences
  • Define success metrics for, measure, and evaluate the impact of product effortsMaximize efficiency in a constantly evolving environment