Federal IT Systems Administrator
Posted on 4/7/2022
Burlingame, CA, USA
- Knowledge of SaaS tools administration. (MS O365, Google Workspaces, Zoom, Slack)
- Minimum of 3 years of experience in the IT Systems Administration space
- Must possess strong end user expertise across various platforms and technologies like Remote Access, Mobility, Communication/Collaboration (UCC) solutions including Cloud based productivity applications like Google WorkSpaces, O365, OneDrive, Zoom, Slack
- Understanding of reporting and SLA's, improvement and trending leading to automation where possible
- Instant responses to any P1 issues
- Experience of working with multiple projects/tasks and ability to prioritize on the fly
- Supports ongoing research and development activities to investigate new technologies and tools, which might be used by company personnel to more effectively and efficiently perform their jobs
- Possesses keen troubleshooting and creative problem solving skills
- Be responsible for day to day operations of the federal collaboration suite of tools (Microsoft Teams, Outlook, OneDrive, Sharepoint)
- Support tracking of key metrics and KPIs to ensure efficient and effective utilization of end user productivity, communication and collaboration tools and services
- Follows and Supports change management processes for all collaboration tools
- Work closely with the identity and access management team to ensure appropriate access for collaboration tools
- Ensure 24/7 highest standards of availability, resilience, integrity, security and performance required by our internal customers for collaboration tools
- This job requires excellent analytical skills and attention to detail. Due to the dynamic nature of the business, self-motivation and the ability to learn quickly are essential
Business spend management
Coupa wants to transform the way that businesses manage their spend.
- Insurance Package
- Family Support
- Legal Assistance
- Student Loan Assistance
- Employee Assistance
- ENSURE CUSTOMER SUCCESS: Obsessive and unwavering commitment to making customers successful.
- FOCUS ON RESULTS: Relentless focus on delivering results through innovation and a bias for action.
- STRIVE FOR EXCELLENCE: Commitment to a collaborative environment infused with professionalism, integrity, passion and accountability.