Circle is a financial technology company at the epicenter of the emerging internet of money, where value can finally travel like other digital data — globally, nearly instantly and less expensively than legacy settlement systems. This ground-breaking new internet layer opens up previously unimaginable possibilities for payments, commerce and markets that can help raise global economic prosperity and enhance inclusion. Our infrastructure – including USDC, a blockchain-based dollar – helps businesses, institutions and developers harness these breakthroughs and capitalize on this major turning point in the evolution of money and technology.
What you’ll be part of:
Circle is committed to visibility and stability in everything we do. As we grow as an organization, we’re expanding into some of the world’s strongest jurisdictions. Speed and efficiency are motivators for our success and our employees live by our company values: Multistakeholder, Mindfulness, Driven by Excellence and High Integrity. Circlers are consistently evolving in a remote world where strength in numbers fuels team success. We have built a flexible and diverse work environment where new ideas are encouraged and everyone is a stakeholder.
What you’ll be responsible for:
The Director, IT Programs & Compliance Management will lead the IT intake, on time delivery, issue, program and escalation management of work requests across Circle. This role will ensure IT functions with on time delivery and communicates any hurdles to success. They will additionally program manage work generated to advance automations and efficiencies across IT. Responsibilities will include leading regular cadence of IT program meetings with partner teams and IT leadership. This role will additionally hold responsibility for partnering with the Risk and Compliance team to track, manage and ensure on time resolution of all IT risk related issues and audit findings. This person will work across the IT and Risk teams to ensure that policy and controls are accurately documented and followed within the IT organization. Responsibility for management, updates and closure of IT audit board assigned items will be required. This leader will work cross functionally to achieve results for the IT and partner organizations. Responsibilities for corporate wide IT communications will be included in this role. We’re looking for an energetic people-person to be able to interface enthusiastically with all levels of leadership and users across Circle.
What you’ll work on:
- Lead work intake for IT program requests to ensure accurate and complete requirements
- Lead and facilitate IT program tracking, meeting cadence and resolution of issues to ensure on time delivery
- Manage timely escalations to IT leadership and partner teams regarding hurdles or issues relative to delivery
- Facilitate management and closure of all IT risk related audit findings, issues, controls per delivery dates
- Provide communication and training to employees, both formal and ad hoc, relative to IT deployments and associated impacts
- Continuing to grow IT credibility and transparency with business partners
You will aspire to our four core values:
- Multistakeholder - you have dedication and commitment to our customers, shareholders, employees and families and local communities.
- Mindful - you seek to be respectful, an active listener and to pay attention to detail.
- Driven by Excellence - you are driven by our mission and our passion for customer success which means you relentlessly pursue excellence, that you do not tolerate mediocrity and you work intensely to achieve your goals.
- High Integrity - you seek open and honest communication, and you hold yourself to very high moral and ethical standards. You reject manipulation, dishonesty and intolerance.
What you’ll bring to Circle:
- Exceptional interpersonal skills across all levels of employees and leadership
- Deep Experience in managing the IT work intake process to ensure complete and accurate requirements are understood and delivery dates are agreed upon across IT and stakeholders
- 10+ years experience with IT program management, issue resolution and escalation to executive leadership both in IT and across partner organizations
- 10 + years working in Technology related business, understanding of Cloud infrastructures and SaaS
- 5+ years working in highly regulated financial industries with first hand knowledge of Risk Management, lines of defense
- Experience communicating IT implementations and associated impacts to a corporate wide audience
- Understanding of IT frameworks for ITIL (Incident, Change, Service, Problem), Asset management
- Past experience with corporate programs for ERP, HR, Legal systems a plus
Additional Information:
- This position is eligible for day-one PERM sponsorship for qualified candidates.
Circle is on a mission to create an inclusive financial future, with transparency at our core. We consider a wide variety of elements when crafting our compensation ranges and total compensation packages.
Starting pay is determined by various factors, including but not limited to: relevant experience, skill set, qualifications, and other business and organizational needs. Please note that compensation ranges may differ for candidates in other locations.
Base Pay Range: $190,000 - $242,500
Annual Bonus Target: 20%
Also Included: Equity & Benefits (including medical, dental, vision and 401(k)). Circle has a discretionary vacation policy. We also provide 10 days of paid sick leave per year and 11 paid holidays per year in the U.S.
We are an equal opportunity employer and value diversity at Circle. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Additionally, Circle participates in the E-Verify Program in certain locations, as required by law.
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