Full-Time

Architectural Design Support Representative

Posted on 9/10/2026

Clopay

Clopay

Residential and commercial door systems

No salary listed

Mountain Top, PA, USA

In Person

Bachelor's, Associate's

Category
Solution Engineering (1)
Required Skills
CAD
Microsoft Office
AutoCAD
CRM
Word/Pages/Docs
Customer Service
Excel/Numbers/Sheets
Microsoft Outlook
Requirements
  • An associate or bachelor's degree in Mechanical Engineering, Mechanical Engineering Technology, a related field, or equivalent experience is required.
  • Solid drafting skills using AutoCAD are essential.
  • Revit or Building Information Modeling experience is ideal, with release 2013 or later essential.
  • Working knowledge of Clopay, Cornell, and Cookson products, materials, fabrication processes, and the Product Engineering process is advantageous.
  • Working knowledge of Microsoft Office, including Outlook, Word, and Excel, is required.
  • Knowledge of customer relationship management systems is advantageous.
  • A strong understanding of construction plans and the ability to read blueprints are required.
Responsibilities
  • Respond reactively to architect phone calls and emails.
  • Provide design and technical support to architects and designers for coiling and sectional products, mainly during the design phase and potentially during construction.
  • Ask pertinent questions and prescribe the best product for each application, using new products and unique options where possible.
  • Seek assistance from more experienced personnel when necessary.
  • Provide a design assist for each interaction, including a specification and detailed drawing for the architect's project.
  • Pursue sole specification, basis of design, and design listing opportunities in that order.
  • Record interactions with architects and designers in the customer relationship management system, including design assists and construction projects, and obtain information needed to facilitate a solid bid date.
  • Record information in the customer relationship management system and provide outside information to the lead coordinator.
  • Complete drafting and design work assigned by Product Representatives and complete specifications and other design-related inquiries as needed.
Desired Qualifications
  • Technical sales, architectural sales, customer service, and rolling door or sectional/garage door experience are preferred.

Clopay designs, manufactures and distributes residential and commercial garage doors and related entry systems. Its products serve homeowners, builders, dealers, architects and facility operators through a network of distribution and installation partners. The company combines product engineering and manufacturing with style, material and performance options for new construction and replacement projects. Clopay's employer footprint spans plants, distribution, sales and support functions, positioning it as a building-products manufacturer rather than a local garage-door installer.

Company Size

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Company Stage

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Total Funding

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Headquarters

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Founded

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