Capital Specialist

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

Job Function:

MedTech Sales

Job Sub Function:

Inside Sales -- MedTech (No Commission)

Job Category:

Professional

All Job Posting Locations:

Atlanta, Georgia, United States, Boston, Massachusetts, United States of America, Charlotte, North Carolina, United States, Hartford, Connecticut, United States, Miami, Florida, United States of America, Philadelphia, Pennsylvania, United States, Raynham, Massachusetts, United States of America, Tampa, Florida, United States of America, US059 DC Washington - 1350 I St NW

Job Description:

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.

Are you passionate about improving and expanding the possibilities of Orthopaedics? Ready to join a team that’s reimagining how we heal? Our Orthopaedics teams help keep more than 6 million people moving each year while delivering clinical and economic value to surgeons and healthcare systems. Our teams build solutions for joint reconstruction; trauma and craniomaxillofacial; sports, extremities, and elective foot and ankle; spine; and robotics and digital surgery.

Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech

This is a field based role available in all major cities within the eastern part of the US. While specific cities are listed in the Locations section for reference, please note that they are examples only and do not limit your application. We invite candidates from any location to apply.

We are searching for the best talent for Capital Specialist, Sports.

The overall responsibilities of the Capital Specialist, Sports position include providing Capital Equipment clinical support in hospital and Ambulatory Surgical settings as set forth below, while ensuring customer service, surgical case logistics, technical expertise, and product knowledge of the highest order / level. Drive capital equipment evaluation, installation activities, and provide capital equipment technical support for our customers and Surgical Sales team counterparts.

The Capital Specialist, SPORTS will report directly to the Enabling Technologies Manager, Clinical Experience.

Key Responsibilities:

• Assist client’s sales organization in supporting Capital Equipment product conversions with new customers, while retaining and supporting further penetration with existing customers. Assist in the attainment of established sales goals including market share and business execution objectives in prescribed territory. Apply knowledge of sales process, product portfolio and customer knowledge to improve sales outcomes
• Guide and assist surgeons in the operating room through their clinical and Capital Equipment product knowledge. Use his / her product knowledge to present, demonstrate, and ensure accurate utilization of client’s products.
• Supporting customers by attending surgeries, assuring that the proper equipment is available and performing
• Troubleshoot and provide other technical assistance; handle customer and Surgical Sales team requests, provide in-services and training, perform field upgrades and equipment service.
• Share key customer, procedural and marketplace insights with other sales, clinical, marketing and strategic account teams to improve on solutions / service levels. Prepare sales reports and documents as required.
• Provide Operating Room and Sterile Processing Department consultation
• Maintenance, tracking and effective deployment of equipment, and assets throughout assigned area ensuring product availability. Ensure all promotional materials are maintained in a presentable manner. Ensure client’s services and offering meet the highest quality standards
• Know and follow all laws and policies that apply to one's job, and maintain the highest levels of integrity, ethics and compliance at all times.
• Analyze product performance and gain insights around engagements in customer facilities focused on optimizing the performance of products (both capital and consumables products), as well as optimize environments in which our products are used.
• Focus on customer satisfaction and retention; and improving the customers’ insights into client’s tangible and non-tangible value proposition and solutions. Differentiate products versus competition by providing the customer unique insights.
• Participate and support in the commercialization / implementation of client’s new products and solutions with customer.

Qualifications

One of the following:

• Bachelor’s degree from an accredited university/college AND 1 year of professionally relevant experience OR:
• Associates Degree AND 3 years relevant experience (Orthopedic Sales or disciplines focused on clinical/surgical/EMT/Nursing/Physical Therapy/Rehabilitation, other patient focused field/Hospital environments or equivalent) OR:
• 5 years or relevant experience in lieu of education requirement OR:
• Certified Surgical Technician, or highly specialized selling / medical training or certification (e.g. Medical Sales College)/medical training or certification (such as in the areas of sports or athletic training/physical therapy/rehabilitation) AND 2 years of relevant work experience OR:
• Recently transitioned from Active Duty Military

And

• The ability to work in a lab/operating room environment.
• A valid driver's license issued in the United States
• The ability to travel which may include weekend and/or overnight travel.
• Residence in or ability to relocate to the assigned territory.
• Strong interpersonal communication, negotiation, influencing, critical thinking and problem solving skills required.
• Experienced in data analysis and have excellent problem-solving skills
• Results orientation/sense of urgency – ability to drive to tight timelines
• Internal and external customer focus
• Ability to work independently and autonomously
• Ability to work in matrix and team structure
• High level of attention to detail
• Proven track record of understanding, interpreting, communicating and working in a complex environment
• Understanding of human anatomy and physiology
• Strong technical product knowledge of surgical instruments, procedures, protocols and solutions preferred
• Required to work in a clinical setting near radiation equipment, ability to lift 50 lbs. and wear protective gear (i.e. lead aprons).
• Ability to travel 50-75% of the time

The anticipated base pay range for this position is $77,000 to $124,200

 The Company maintains highly competitive, performance-based compensation programs. Under current guidelines, this position is eligible for an annual performance bonus in accordance with the terms of the applicable plan. The annual performance bonus is a cash bonus intended to provide an incentive to achieve annual targeted results by rewarding for individual and the corporation’s performance over a calendar/ performance year. Bonuses are awarded at the Company’s discretion on an individual basis.

 Employees and/or eligible dependents may be eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance. Employees may be eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).

Employees are eligible for the following time off benefits:

· Vacation – up to 120 hours per calendar year

· Sick time - up to 40 hours per calendar year; for employees who reside in the State of Washington – up to 56 hours per calendar year

· Holiday pay, including Floating Holidays – up to 13 days per calendar year

· Work, Personal and Family Time - up to 40 hours per calendar year

For additional general information on Company benefits, please go to: https://www.careers.jnj.com/employee-benefits

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. 

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, please contact us via https://www.jnj.com/contact-us/careers or contact AskGS to be directed to your accommodation resource.

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