Full-Time

Senior – Backend Engineer

m/f/d

Superchat

Superchat

51-200 employees

AI-powered multichannel messaging platform for SMEs

No salary listed

Berlin, Germany

Hybrid

Hybrid: 2 days at home per week in Berlin; relocation assistance available.

Category
Software Engineering (1)
Required Skills
Kotlin
Git
Java
AWS
Scala
Terraform
Requirements
  • You have 3+ years of hands-on experience in backend development, preferably within the JVM ecosystem
  • You have experience with AWS (or other cloud providers) and Infrastructure as Code (Terraform)
  • You have a strong understanding of version control systems, particularly Git
  • You are able to plan, manage, and deliver projects independently and on time
  • You are professionally fluent in written and spoken English
Responsibilities
  • You take ownership by building and delivering new features to our customers on your own
  • You improve the performance of our platform to enhance the user experience for our customers
  • You participate in discussions about the long-term architecture of Superchat
  • You shape internal development processes and best practices that allow the engineering team to scale over time
  • You bring your own ideas to the table to help shape our product

Superchat provides an AI-powered, multichannel messaging platform that unifies customer conversations from WhatsApp, Instagram, Facebook Messenger, Telegram, email, SMS, and Google Business Messages into one inbox for SMEs. Messages are handled by AI agents 24/7 to respond, triage, and automate workflows, while human agents can collaborate by assigning messages and adding notes, with seamless CRM and workflow integrations (Zapier, Make, HubSpot, Shopify). It is GDPR-compliant with data hosted in Germany and emphasizes a German-hosted solution tailored for SMEs, complemented by a WhatsApp newsletter feature for marketing. Its goal is to streamline, scale, and improve engagement across channels for SMEs by unifying messaging, automating tasks, and supporting marketing and sales workflows.

Company Size

51-200

Company Stage

Early VC

Total Funding

$18.6M

Headquarters

Berlin, Germany

Founded

2020

Simplify Jobs

Simplify's Take

What believers are saying

  • Processed over 200 million messages across 7,500+ clients in 40 industries.
  • Raised €13.6 million Series A from Blossom Capital in January 2022.
  • Founders Yilmaz Köknar and Mika Hally named Forbes 30 Under 30 Europe 2024.

What critics are saying

  • WhatsApp Business Platform lets SMEs bypass Superchat in 6-12 months.
  • Zendesk captures SME share with superior CRM in 12-18 months.
  • Infobip undercuts pricing for Edeka-scale clients in 9-15 months.

What makes Superchat unique

  • Superchat unifies WhatsApp, Instagram, Telegram, email into one GDPR-compliant inbox.
  • AI agents automate 24/7 inquiries and lead qualification for SMEs.
  • WhatsApp newsletter achieves over 90% open rates for marketing.

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Benefits

Health Insurance

Paid Vacation

Phone/Internet Stipend

Annual personal development budget

Wellness Program

Mental Health Support

Hybrid Work Options

Remote Work Options

Company News

PYMNTS
Jan 13th, 2022
Omnichannel SMB Messaging Platform Superchat Raises $15.6M - PYMNTS.com

Superchat, an all-in-one messaging platform for small and medium-sized businesses (SMBs), has raised 13.6 million euros ($15.6 million) in a Series A round.