Senior People Systems Administrator

About the Opportunity

Joining our growing People Systems team as an administrator during a period of rapid growth, you will work both collaboratively and independently to make a real impact scaling our processes and systems. Your passion for systems means that you will have a massive opportunity to lead projects that will shape our business as we continue to grow. What’s more, you get to work with bright people who want to solve technology challenges and innovate. We are a hard-working, international, agile and feedback-oriented bunch that enjoys interacting with one another in a friendly, respectful, and welcoming environment.

In your role as a Senior Administrator, People Systems, you will be a critical partner to our growing global team on systems related topics. You are fully dedicated to internal clients across the business, their needs and duties, and above all else - removing friction. If you describe yourself as a team player who wants to make an impact shaping the business with fresh, new ideas, we want to hear from you!

What to expect?

• Demonstrate expertise in all aspects of People Systems, including configuration, testing of system changes, report writing, system upgrades, and workflows, with a focus on partnering to streamline and automate processes.
• Serve as a trusted advisor to the People Team, evaluating, selecting, and implementing technology solutions to optimize HR operations.
• Lead the configuration, design, and implementation of complex Workday projects, ensuring system scalability and optimization.
• Collaborate with IT and vendors to define integration requirements, oversee implementation, and ensure system interoperability (without direct configuration responsibilities).
• Establish and maintain partnerships with external vendors and internal solutions teams to enhance service delivery and system performance.
• Manage and effectively communicate design, build, and launch strategies to stakeholders.
• Proactively evaluate and test major and minor system upgrades, ensuring seamless adoption and minimal disruption.
• Mentor and conduct knowledge-sharing sessions with the Workday team to enhance system expertise, improve efficiencies, and drive best practices.
• Consult on and utilize process and technology tools that enhance team effectiveness, including JIRA/Kanban boards, project plans, the Wiki/People Portal configuration, and others as needed.
• Assist in reviewing and distributing Level 2 & 3 People Systems help desk requests to support system users.

What you need to be successful?

• Minimum 7 years of Workday configuration experience.
• Minimum 4 years of Payroll Configuration experience (or other PATT areas).
• Deep expertise in Workday, particularly in Payroll, Time Tracking, and Absence modules (Benefits preferred). Workday Pro or Certification is a plus.
• Experience launching, configuring, and maintaining Workday HRIS; prior experience implementing a cloud-based HRIS or consulting on implementations is highly preferred.
• Strong ability to translate system and business process requirements into proposals for process enhancements and system implementation.
• Deep understanding of Workday Payroll, including downstream impacts on Finance, Benefits, and Compliance when implementing system enhancements.
• Experience with quality assurance testing, test scripts, and bug reporting procedures.
• Excellent communication skills, both verbal and written, with the ability to collaborate cross-functionally.
• Proven ability to design and problem-solve while exceeding customer expectations.
• Strong project leadership skills, with experience leading system-wide HRIS projects.
• Ability to adapt and thrive in a fast-paced, evolving environment.

What Sets You Apart

• Operations experience in processing payroll in Workday (end-user experience).
• Experience working with payroll vendors such as CloudPay, Aetna, SunLife, Sparrow, OSV.
• Additional Workday experience in Time Tracking, Absence, Benefits, or Integrations is a plus.

What's in it for you?

• Join an ambitious tech company reshaping the way people build digital experiences
• Full-time employees receive Stock Options for the opportunity to share in the success of our company
• Comprehensive healthcare package covering 100% of monthly health premiums for employees  and 85% of costs for your dependents. 
• Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
• We value Work-Life balance and You Time!A generous amount of paid time off, including vacation days, sick days, compassion days for loss,  education days, and volunteer days
• Company paid parental leave to care for and focus on your growing family 
• Use your personal annual education budget to improve your skills and grow in your career
• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties 
• An annual wellbeing stipend to care for your physical, financial, or emotional health
• A monthly communication stipend and phone hardware upgrade reimbursement.
• New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.

This role will need to be conducted in a state in which we are currently registered to do business. 

The application deadline is 05/04/25

Colorado Salary Statement: The salary range displayed is specifically for those potential hires who will work or reside in the state of Colorado if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.

Colorado Salary Range: $154,000 - $157,000
[This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.]

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