Full-Time
Customer Solution Engineer
Paris or
Posted on 3/13/2025
Scality
201-500 employees
Cyber-resilient cloud object storage software
No salary listed
Paris, France + 1 more
More locations: United Kingdom
Hybrid
 Sales & Solution Engineering (1) |
|---|
- BS or MS degree in Computer Engineering, Computer Science, or equivalent
- Proven track record of customer facing professional services delivery or consulting
- Location: Paris / UK (with no restriction to travel in Europe, Middle East and Africa)
- Ability to travel up to 50% once travel restrictions are lifted
- Fluent in English and French (written and spoken)
- Additional European language is a plus
- Strong understanding of Linux operating system architecture with at least five years of experience operating Linux platforms
- Hands-on UNIX/Linux system administration skills and experience in managing large scale distributed environments (minimum five years)
- Significant understanding of hardware, specially x86 platforms, including RAID architecture and file systems
- Experience in storage environments including NAS, SAN, RAID, distributed file system, object storage, Restful API, Amazon S3
- Solid networking knowledge including low level networking concepts, bridging, bonding, VLAN, TCP/IP
- Knowledge of High Availability environments (distributed systems, load balancing, cloud platforms) and container technologies (Docker, Kubernetes)
- Knowledge of Web Servers, Backups, Email, Package Management, Monitoring in a large scale production environment
- Scripting skills (Python, Perl, Shell), Automation (SaltStack, Ansible)
- Development skills in C or Java are a plus
- Knowledge of ITIL Problem and Change management processes
- Knowledge of Atlassian stack (Jira, Confluence)
- Ability to use and create high-quality technical and business documentation including updating process documentation, customer architecture and configuration documentation upon change activity
- Ability to present complex solutions in a business-oriented manner
- Ability to clearly set expectations, present and track action plans, identify Scality responsibilities and customer responsibilities
- Empathy to listen and understand customer needs and report them before solution execution
- Positive relationship skills with internal and external customers
- Ability to manage multiple tasks and projects simultaneously
- Ability to plan service activity including preparation, service execution, written project handover and process documentation
- Rigorous: always finish activities to the required quality level
- Capability to ask for help when needed while maintaining accountability and ownership of the service project
- Analytical, evaluative, and problem-solving skills to define problems with business impact
- Team player who shares knowledge and updates customer documentation, writes knowledge base articles, and collaborates with colleagues
- Must be adaptable, flexible, and able to work with minimum supervision
- Understanding of project management concepts
- Drives the post-sales customer interactions and project delivery
- Acts as the primary point of contact for the customer delivery within Scality
- Accountable for the quality and schedule of delivery projects in accordance with internal processes
- Ensures proper communication to all project stakeholders (customer, partners, Scality)
- Be part of a growing company empowered to deliver world class customer service and expertise
- Design, build and delivery of Scality product or third-party components for customers
- Assist sales team throughout the customer selection process including design of solutions, running technology showcases or proofs of concept at customer sites, and providing consulting where appropriate
- Provide integration, consulting, training, and post-sales professional services and support during the delivery process to customers
- Coordinate customer and internal interactions for specific accounts where extended services are provided in addition to standard support
- Provide intake (sales) and handover (support) of delivery projects
- Travel to customer sites as required by project needs and governmental restrictions
- Interact with product organization to discuss new features required by customers
- This role is customer facing and remote work is acceptable
- Additional European language is a plus
Scality provides cyber-resilient storage software for hybrid, private, and public clouds. Its flagship products, Scality RING and ARTESCA, manage, access, and protect backup data across cloud environments by using software-defined storage that can run in multiple infrastructures. This makes it possible for customers to choose their preferred cloud setup while keeping data safe and easy to access. Scality differentiates itself through its focus on data protection and performance in object storage for backups, along with offering integration services to build complete data solutions. The company is recognized for being a leader in backup object storage and collaborates with ecosystem partners to deliver end-to-end storage solutions. The goal is to give organizations the freedom to select the cloud infrastructure that fits their needs while ensuring their data is protected, readily accessible, and efficiently managed.
Company Size
201-500
Company Stage
Series E
Total Funding
$175.4M
Headquarters
San Francisco, California
Founded
2009
Simplify's Take
What believers are saying
- $100,000 ARTESCA Cyber Guarantee accelerates mid-market adoption without special contracts.
- F5 partnership integrates BIG-IP with RING for secure AI data delivery across hybrid clouds.
- AI Certification Program cuts toolchain integration timelines by 40-60% for enterprises.
What critics are saying
- MinIO 2026.1 matches exabyte scalability at zero cost, migrating 80% non-critical deployments.
- AWS S3 Object Lock erodes telco customers to native services within 12-24 months.
- Veeam v13.1 certifies MinIO, switching ARTESCA+ HA users and voiding cyber guarantees.
What makes Scality unique
- Patented MultiScale architecture scales RING to exabytes under single namespace via S3 and NFS.
- CORE5 technology delivers cyber-resilience across five architecture levels for AI and backups.
- ARTESCA+ Veeam HA provides triple high availability on unified appliance from 50TB to 10PB.
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Benefits
Global offices & international relocation
Sports allowance program
Flexible spending account
Sponsor industry events, educational conferences, & technical seminars
Donation matching
Growth & Insights and Company News
6 month growth
↑ 0%1 year growth
↑ 0%2 year growth
↑ 0%Scality announces industry-first $100,000 Cyber Guarantee for all Artesca customers with latest software release. The guarantee is offered to every Artesca customer - no need to purchase a special service. Scality, a player in cyber-resilient storage software for the AI era, announced the Artesca Cyber Guarantee: a $100,000 USD financial guarantee, paid directly to the customer, if an external cyberattack destroys or encrypts data stored immutably on Artesca.Unlike complex vendor programs that advertise larger amounts, but are difficult to claim and often limited to top-tier enterprise buyers, Scality's guarantee is designed to be clear, accessible, and built for the mid-market. The Artesca Cyber Guarantee is simple: $100,000, with straightforward eligibility. It applies to every Artesca customer as long as they keep Artesca up-to-date and protect data using Object Lock in compliance mode. This announcement follows the latest Artesca 4.1 release, which introduced new cyber-resilience enhancements designed to strengthen secure deployments and protect backup data vs. ransomware and other destructive attacks. A cyber-guarantee program for everyone In an era where ransomware has become a business-disrupting certainty, organizations are increasingly relying on immutable backup storage as their last line of defense. Artesca has become a trusted immutable storage target for modern data protection environments, including those built on Veeam, Commvault and other leading backup platforms. The Artesca Cyber Guarantee is a straightforward financial payout designed to help mid-market customers respond quickly and recover. A customer protecting 50TB with Artesca may spend only a few thousand $s per year, yet still qualifies for the same $100,000 payout. This represents an assurance level that is proportionally much higher than programs tied to much larger enterprise purchase commitments. "Customers count on Artesca to ensure their backup data remains safe, recoverable, and tamper-proof even under the most extreme conditions," said Jérôme Lecat, CEO, Scality. "With this cyber guarantee, we're putting our money where our architecture is. It's a simple, direct promise that reflects the confidence we have in Artesca's cyber resilience." To further reduce cost-of-entry barriers, Scality does not require customers to purchase a special support or services contract to qualify. Enhancing cyber resilience by design The cyber guarantee is offered as a direct consequence of Artesca's ongoing investments in cyber resilience and operational hardening. The latest Artesca 4.1.3 release adds capabilities to strengthen core resilience and trust mechanisms, including: * Enhanced certificate and trust management for secure integrations * Improved replication capabilities to support stronger resilience architectures * Expanded support for immutable object protection through Object Lock Together, these capabilities ensure backup data remains protected, recoverable, and operationally resilient, thereby aligning with the direction industry analysts increasingly emphasize around measurable cyber resilience and assurance. Availability and eligibility The Artesca Cyber Guarantee builds on the leading Core5 cyber resiliency and immutability capabilities offered in Artesca, and it applies to all commercial Artesca licenses. The offer is subject to eligibility requirements and terms as defined in the Artesca EULA. To qualify, customers must: * Deploy a commercial Artesca license in production use with a minimum of 50 TB license * Have deployed Artesca v4.1.3 or higher * Keep Artesca software up-to-date with the latest release * Store protected data using S3 Object Lock in compliance mode * Follow recommended configuration and deployment practices Customers can contact Scality or an authorized Scality partner for eligibility details and deployment guidance. Read the Artesca Cyber Guarantee FAQs for a detailed explanation of eligibility, technical requirements, and how the guarantee works in practice. Artesca is Scality's backup-first object storage solution, designed for IT teams that need enterprise-grade resilience without enterprise-grade complexity or cost. It is secure, simple and built-for-backup, providing immutability and cyber-resiliency at multiple levels through Core5. Read also: Joint solution combines F5's Application Delivery and Security Platform with Scality's S3-compatible scale-out object storage to accelerate AI and data-driven applications across hybrid-cloud environments As SVP he will drive operations and data sovereignty High rating highlights Scality's ability to deliver cyber-resilient storage and world-class customer support Validates the full AI lifecycle - from ingestion to deployment - on a cyber-resilient foundation As part of Cyberté - a €5.4 million, 4-year R&D program - Scality and Inria aim to revolutionize storage security and sustainability through artificial intelligence Integration brings storage access to Scality RING and ARTESCA for cloud-native development
Scality has launched the ARTESCA Cyber Guarantee, offering every customer a $100,000 financial payout if external cyberattacks destroy or encrypt data stored immutably on its ARTESCA platform. The guarantee requires customers to maintain updated software and use Object Lock in compliance mode. Unlike complex vendor programmes limited to enterprise buyers, Scality's guarantee targets mid-market customers with straightforward eligibility. A customer protecting 50TB for a few thousand dollars annually qualifies for the same $100,000 payout, providing proportionally higher assurance than enterprise-focused programmes. No special support contract is required. The announcement follows the ARTESCA 4.1 release, which introduced cyber-resilience enhancements protecting backup data against ransomware. ARTESCA serves as an immutable storage target for platforms including Veeam and Commvault.
F5 and Scality have expanded their partnership to help organisations securely scale AI and data-intensive workloads. The collaboration integrates F5's Application Delivery and Security Platform with Scality's S3-compatible object storage to deliver faster, more resilient data access across on-premises, cloud-native and hybrid environments. The joint solution combines F5 BIG-IP with Scality RING object storage to create a high-performance S3 environment. F5 provides intelligent traffic routing, load balancing and security features including web application firewall and DDoS protection, while Scality RING offers petabyte-scale storage with self-healing capabilities. The integrated architecture supports AI training and inference, multi-site data protection, hybrid cloud storage and secure data retention. The companies aim to help enterprises meet growing data demands whilst maintaining performance, availability and compliance across distributed environments.
F5 and Scality expand partnership to deliver secure, high-performance data infrastructure for AI workloads. February 18, 2026 Tom leyden. VP of Product Marketing Joint solution combines F5's Application Delivery and Security Platform with Scality's S3-compatible scale-out object storage to accelerate AI and data-driven applications across hybrid-cloud environments. SEATTLE and SAN FRANCISCO, FEBRUARY 18, 2026 - F5 (NASDAQ: FFIV), the global leader in delivering and securing every app and API, and Scality, a global leader in cyber-resilient storage for the AI era, today announced an expanded partnership to help organizations securely scale AI, analytics, and data-intensive workloads. By integrating the F5 Application Delivery and Security Platform (ADSP) with Scality's highly scalable, S3-compatible object storage, the companies are enabling enterprises to deliver faster, more resilient, and more secure access to data across on-premises, cloud-native, and hybrid environments. Meeting the data demands of enterprise AI. As enterprise adoption of AI accelerates, organizations are facing mounting pressure to move and protect massive volumes of data while maintaining performance, availability, and compliance. Industry analysts project enterprise use of AI APIs and generative models to surge over the next several years, with S3 object storage emerging as one of the foundational protocols supporting these workloads. To fully realize the value of AI, organizations require infrastructure that can eliminate performance bottlenecks, scale seamlessly, and safeguard sensitive data across distributed environments. Together, F5 and Scality address these challenges with an integrated data delivery architecture purpose-built for AI and analytics at scale. A unified architecture for secure AI data delivery. AI training, inference, and analytics workflows often require high-throughput access to object storage, predictable latency, and resilient multi-site connectivity. At the same time, these environments must meet stringent requirements for security, governance, and uptime, especially as organizations expand across hybrid and multicloud architectures. The joint solution integrates F5 BIG-IP with Scality RING object storage to create a resilient, secure, and high-performance S3 environment. * F5 intelligently routes and load-balances S3 traffic across storage nodes and sites, using precise DNS control and advanced traffic management to eliminate single points of failure. * Scality RING CORE5 cyber-resiliency is strengthened with F5 built-in security services, including web application firewall, DDoS protection, and policy-driven access controls, to help protect data in transit, while TLS offload and hardware-accelerated cryptography optimize performance. * RING complements this with petabyte-scale, durable storage featuring self-healing capabilities and enterprise-grade data protection. Together, F5 and Scality support a wide range of use cases, including AI and machine learning training and inference, multi-site data protection and disaster recovery, hybrid and multicloud storage architectures, and secure long-term data retention. The combined solution is designed to improve operational efficiency through simplified management and flexible deployment options, while helping organizations reduce complexity and total cost of ownership as they scale data-driven initiatives. Supporting materials. About F5. F5, Inc. (NASDAQ: FFIV) is the global leader that delivers and secures every app. Backed by three decades of expertise, F5 has built the industry's premier platform - F5 Application Delivery and Security Platform (ADSP) - to deliver and secure every app, every API, anywhere: on-premises, in the cloud, at the edge, and across hybrid, multicloud environments. F5 is committed to innovating and partnering with the world's largest and most advanced organizations to deliver fast, available, and secure digital experiences. Together, Scality help each other thrive and bring a better digital world to life. F5 and BIG-IP are trademarks, service marks, or tradenames of F5, Inc., in the U.S. and other countries. All other product and company names herein may be trademarks of their respective owners. The use of the terms "partner," "partners," "partnership," or "partnering" in this press release does not imply that a joint venture exists between F5 and any other company. About Scality. Scality solves organizations' biggest data storage challenges - growth, security, performance, and cost. Designed for end-to-end cyber resilience, only Scality S3 object storage with CORE5 safeguards data at every level of the system, from API to architecture. Its patented MultiScale Architecture enables limitless, independent scalability in all critical dimensions to meet the unpredictable demands of modern workloads. The world's most discerning companies depend on Scality to accelerate high-performance AI initiatives, optimize cloud deployments, and defend their data with confidence. Recognized as a leader by Gartner, Scality software is reliable, secure, and sustainable. Follow Scality on LinkedIn. Visit www.scality.com and its blog. The Large-Scale Data Solution. Protect, access and use your data.
Scality appoints former French Armed Forces Major General Laurent Boïté to strengthen customer excellence in the AI era. Former head of digital strategy for the French Armed Forces and a senior figure in special operations, Laurent Boïté joins scality as SVP to drive operations, data sovereignty and deliver scality's exceptional NPS experience to customers around the world. January 14, 2026 08:02 ET | Source: Scality PARIS, Jan. 14, 2026 (GLOBE NEWSWIRE) - Scality, a global leader in cyber-resilient storage for the AI era, today announced the appointment of Major General Laurent Boïté as Senior Vice President and member of the executive leadership team. Previously a Major General in the French Air and Space Force and most recently responsible for the digital strategy of the French Armed Forces, he transitioned from military service at the end of December 2025 to pursue a career in the private sector. "I come from special operations, where the motto is 'do things differently.' Joining Scality allows me to continue that mission in a different way, supporting..." "Laurent's background is unique, demanding, and deeply aligned with Scality's DNA. He has operated in environments where availability must be assured, where..." "I come from special operations, where the motto is 'do things differently.' Joining Scality allows me to continue that mission in a different way, supporting..." "Laurent's background is unique, demanding, and deeply aligned with Scality's DNA. He has operated in environments where availability must be assured, where..." "I come from special operations, where the motto is 'do things differently.' Joining Scality allows me to continue that mission in a different way, supporting..." Over a 36-year career in the French Armed Forces, Boïté held multiple senior command and leadership roles in critical environments in France and abroad, leading organizations ranging from 100 to more than 6,000 personnel. Formerly second-in-command of French Special Operations (COS), he also led French Forces stationed in Djibouti (FFDj) from 2022 to 2024, where he notably oversaw the evacuation of French nationals from Sudan (Operation Sagittaire). A graduate of the French War College and trained engineer (aeronautics and nuclear), Boïté also served as deputy director for Africa operations at the Joint Staff between 2011 and 2013. His career has been marked by the successful execution of large-scale transformations involving human, technological, and operational dimensions. Among other major projects, he oversaw the migration of 10,000 personnel and the management of the new Ministry of Armed Forces headquarters in 2015, working closely with major industrial partners including Thales, Bouygues and Sodexo. Most recently, Boïté served as head of digital strategy for the French Armed Forces, effectively acting as Global CIO, overseeing 14 IT directorates, several hundred critical systems, and annual OPEX and CAPEX budgets totaling several hundred million euros. His priorities included cybersecurity, data sovereignty, inter-service and international interoperability (NATO, EU), and the adoption of artificial intelligence to modernize mission-critical functions (HR, maintenance, storage, operations, and more). At Scality, Boïté will lead the global Customer Success organization, with a mandate to strengthen operational excellence, business impact, and the adoption of breakthrough technologies, especially AI, among customers who operate under the highest standards of availability, resilience, and data security. "Laurent's background is unique, demanding, and deeply aligned with Scality's DNA. He has operated in environments where availability must be assured, where security and sovereignty are table stakes, and delivering results are key. His experience driving digital transformation at national scale, combined with an exceptional operational culture, is a major asset for our customers. I'm thrilled to welcome him to Scality's leadership team," said Jérôme Lecat, CEO of Scality. "I come from special operations, where the motto is 'do things differently.' Joining Scality allows me to continue that mission in a different way, supporting a French technology leader that secures data with absolute rigor: 100% availability, 0% downtime and a category leading NPS score of 85. Customer Success is a natural extension for me - listening to the field, aligning immediately with mission impact, and helping organizations adopt AI rapidly and sovereignly," said Laurent Boïté, Senior Vice President of Global Customer Success at Scality. With this appointment, Scality underscores its commitment to bringing expertise from the world's most critical environments to its customers, where resilience, reliability, and trust are operational imperatives. About Scality Scality solves organizations' biggest data storage challenges - growth, security, performance, and cost. Designed for end-to-end cyber resilience, only Scality S3 object storage with CORE5 safeguards data at every level of the system, from API to architecture. Its patented MultiScale Architecture enables limitless, independent scalability in all critical dimensions to meet the unpredictable demands of modern workloads. The world's most discerning companies depend on Scality to accelerate high-performance AI initiatives, optimize cloud deployments, and defend their data with confidence. Recognized as a leader by Gartner, Scality software is reliable, secure, and sustainable. Follow Govcloudnetwork on LinkedIn. Visit www.scality.com and its blog. Media Contact: Erin Jones Avista Public Relations for Scality 805.440.6587 [email protected]