What you can expect

As a Senior Manager, you will lead our Security DevOps team. Overseeing some of Zoom’s most securitycritical production infrastructure, including secrets management, workload identity, deployment pipelines, interservice authentication, and PKI. This role provides a unique opportunity to partner with diverse teams across Engineering, DevOps, and Security. With the objectivity to drive projects that enhance security, improve system availability, enable new features, and optimize costs. At Zoom, we are committed to fostering an inclusive and diverse workplace where people of all backgrounds and perspectives are empowered to contribute. We encourage applications from individuals of all identities and experiences.

About the Team

Our Security DevOps team is dedicated to building secure, scalable, and efficient infrastructure to protect our customers and stakeholders. We prioritize collaboration, continuous learning, and innovation. As a leader, you will guide and support a team of technical individual contributors, fostering an inclusive environment where everyone feels valued and can thrive.

Responsibilities

• Leading and Mentoring: Inspire and support a diverse team, providing growth opportunities and fostering an inclusive culture.
• Modernize Infrastructure: Guide projects that enhance our secrets management infrastructure and deliver automation solutions.
• Strengthen Security Posture: Drive initiatives that improve security resilience across Zoom.
• Cross-Team Collaboration: Influence the direction of developer teams that own security infrastructure components, ensuring alignment with security best practices.
• Strategic Communication: Engage with diverse partner teams and stakeholders, understanding their needs and translating them into effective project plans. Software Development Excellence: Ensure mature development practices, emphasizing code quality, testing, and CI/CD processes.
• Optimize Team Processes: Define and refine work-planning methodologies to improve team productivity and efficiency.

What we’re looking for

• Well versed in SRE or DevOps roles.
• Experience in people management, fostering inclusive team environments. Proven track record of leading and developing high-performing teams. Proficiency in at least one programming language in addition to scripting languages.
• Experience with cloud providers (e.g., AWS, OCI) and cloud infrastructure technologies (e.g., Terraform, Kubernetes).
• Expertise in security from a DevOps perspective (e.g., running Vault securely). Adaptability and a growth mindset to learn quickly in dynamic environments. Proactive, accountable, and able to think creatively to solve challenges.
• Ability to guide releases/deployments and participate in on-call shifts or incident response as needed.
• Experience with Continuous Deployment best practices, including CI/CD tools and version control systems (e.g., Git, Jenkins, Argo CD, JFrog Artifactory).

Qualifications

• Experience with logging and monitoring tools (e.g., ELK stack, Prometheus, Grafana).
• Experience designing scalable distributed systems.
• Fluency in multiple languages is an advantageous, with Mandarin being a bonus for global collaboration.

At Zoom, we believe that a diverse and inclusive team fosters creativity and innovation. We welcome candidates from all backgrounds to apply, and we are dedicated to providing equal opportunities for growth and success.

Salary Range or On Target Earnings:

Minimum:

Maximum:

In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.

Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.

We also have a location based compensation structure;  there may be a different range for candidates in this and other locations

At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!

Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

Benefits
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.

About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.

Our Commitment​
We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone’s perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines.

We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.

If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.