Full-Time
Payment Operations Assistant Manager
IDT Corporation
1,001-5,000 employees
Low-cost international calling and money transfers
Compensation Overview
$85k - $125k/yr
Newark, NJ, USA
Hybrid
 Finance & Banking (1) |
|---|
- Bachelor’s degree in Business, Finance, or related field (preferred).
- 5+ years of experience in merchant services, payments, or financial operations.
- Knowledge of ISO/MSP operations, payment gateways, and settlement processes.
- Familiarity with PCI DSS compliance, risk management, chargeback processes, underwriting, and Interchange qualifications.
- Strong analytical, organizational, and problem-solving skills.
- Excellent communication and leadership skills.
- Proficiency in MS Office, CRM, and payment processing platforms.
- Merchant Onboarding & Support
- Assist in managing the merchant application and underwriting process.
- Ensure timely and accurate setup of merchant accounts.
- Serve as a point of escalation for merchant service issues.
- Transaction & Operations Management
- Monitor daily credit card processing operations, including settlements, chargebacks and reconciliations.
- Coordinate with payment processors, sponsor banks, and vendors to resolve issues quickly.
- Track and report KPIs related to transaction processing and merchant satisfaction.
- Compliance & Risk Oversight
- Assist with compliance checks (PCI, KYC, AML) to minimize risk.
- Support audits and ensure adherence to ISO, card brand, and regulatory standards.
- Maintain accurate documentation of merchant accounts and compliance records.
- Process Improvement
- Identify gaps and inefficiencies in operations; recommend solutions to streamline workflow.
- Implement best practices to improve merchant experience and reduce operational costs.
- Support the development and training of junior staff.
- Team Collaboration
- Act as second-in-command to the EVP, Merchant Services
- Coordinate cross-departmental projects (sales, risk, finance, IT).
IDT Corporation offers low-cost international communication and payment services for individuals and businesses. Its products include affordable international calling, notably through BOSS Revolution, which lets customers make international calls without a PIN, and international money transfers introduced in 2013. The company earns fees from calling and transfer services and ensures reliability through stress testing to handle high demand. It also markets gift card incentive solutions under the Awards2Go brand, diversifying its offerings. Compared with competitors, IDT differentiates itself through a PIN-free, simple international calling solution, a combined focus on both communications and global payments, and a long track record as a public company. Its goal is to provide affordable, convenient international communication and cross-border money transfers at scale for individuals and businesses.
Company Size
1,001-5,000
Company Stage
IPO
Headquarters
Newark, New Jersey
Founded
1990
Simplify's Take
What believers are saying
- net2phone revenue rises 11% to $23.9M with 96% operations income jump.
- IDT leads $7M Series B for MarketSpark to scale retail tech.
- AccuKnox partnership bolsters Zero Trust IoT/Edge security reliability.
What critics are saying
- Executive Ash sells 36.3% holdings for $1.02M on April 14, 2026.
- SEC fines founder Howard Jonas $90,000 for IDT disclosure failures.
- Wise erodes BOSS Revolution share with lower fees and app integration.
What makes IDT Corporation unique
- BOSS Revolution eliminates PIN codes for simple international calls since 2009.
- BOSS Money drives 12% Fintech revenue growth via 17% digital transactions.
- National Retail Solutions expands POS terminals 12% to 38,900 units.
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People at IDT Corporation who can refer or advise you
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) Retirement Plan
Company News
IDT Corporation reported second-quarter fiscal 2026 revenues of $320.5 million, up 5.7% year over year, with GAAP earnings per share rising 5% to $0.84. Non-GAAP EPS increased 19% to $1.00. Despite the growth, shares fell 3.1% following the earnings release. The National Retail Solutions segment grew 19% to $39.4 million, with active POS terminals increasing 12% to 38,900. The Fintech segment, including BOSS Money, posted revenues of $41.2 million, up 12%, whilst net2phone revenue rose 11% to $23.9 million. Traditional Communications remained the largest segment at $216.1 million, up 2% year over year. Adjusted EBITDA increased 9% to $38 million, with gross margin improving to 37.8% from 37%.
IDT Corporation reported record quarterly gross profit, gross profit margin, adjusted EBITDA and non-GAAP earnings per share for its second quarter of fiscal year 2026 ending 31 January. Income from operations increased 12% at its NRS segment, 32% at Fintech and 96% at net2phone. The company repurchased 149,000 shares for $7.4 million during the quarter, bringing first-half buybacks to 308,000 shares for $15 million. IDT also increased its annual dividend 17% to $0.28 per share. CEO Shmuel Jonas highlighted growth at NRS, BOSS Money and net2phone as key drivers. NRS recurring revenue rose due to increases in merchant services and software-as-a-service fees, whilst BOSS Money's digital transactions grew 17% year-over-year, benefiting from migration away from cash-based retail channels.
MarketSpark secures $7 million Series B financing round led by IDT corporation to aggressively scale sales, marketing and platform development
IDT Corporation partners with AccuKnox for Zero Trust runtime IoT/Edge Security.
NEWARK, NJ, March 18, 2025 (GLOBE NEWSWIRE) - IDT Corporation (NYSE: IDT), a global provider of fintech, cloud communications, and traditional communications solutions, will present at the Sidoti Virtual Investor Conference that will be held on March 19th and 20th, 2025.