Loan Servicing Customer Service Representative

A fresh address on Meeting Street, the same commitment to Charleston. Regions Bank celebrates relocation with modern banking options and continued community investment. By Veleka Finch | March 25, 2026 CHARLESTON, S.C. - March 25, 2026 - Regions Bank on Tuesday marked an exciting new chapter in its Charleston presence with the grand opening of its newly relocated Charleston Meeting Street branch, now at 285 Meeting Street. The bank made the move to increase visibility and local connections while enhancing its approach to highly personalized customer service. The celebration brought together customers, community members, and business leaders for a ribbon-cutting ceremony in collaboration with the Charleston Metro Chamber. While the branch has a new address, Regions' purpose remains unchanged. "Our relocation reflects a smart investment in being closer to our customers and more visible within the community," said Brian Ball, market executive for Regions Bank in Charleston. "This modernized facility allows us to combine cutting-edge banking capabilities with the personal relationships that have always defined the Regions experience." A strategic move in the heart of Charleston. Meeting Street is one of Charleston's most active and recognizable thoroughfares, connecting historic neighborhoods, cultural institutions, small businesses, and key centers of commerce. By relocating the branch - but remaining in a neighborhood Regions has served for years - the bank is positioning its in-person services to better meet customers where everyday life happens while supporting long-term growth alongside the community. "Unveiling this newly relocated branch represents more than a physical move - it reflects our confidence in Charleston and our commitment to serving this community for years to come," said David Harris, consumer banking manager for the Charleston market. "This project has been thoughtfully planned with our customers and neighbors in mind." This project has been thoughtfully planned with its customers and neighbors in mind. David Harris, consumer banking manager for the Charleston market Banking built around customers' lives. The Charleston Meeting Street branch offers a flexible banking experience that combines knowledgeable local bankers with convenient technology. Branch visitors - whether they currently bank with Regions or not - can receive a no-cost Regions Greenprint(R) plan, which provides customized, one-on-one financial guidance for major life decisions such as buying a home, planning for retirement, or building savings. Customers can also take advantage of tools designed to simplify everyday banking. In the Charleston Meeting Street branch lobby, a DepositSmart(R) ATM provides extended access for routine transactions during evenings, weekends, and holidays - supporting what Mia Hubbard, consumer banking executive for Regions in the Carolinas and Georgia, calls "banking at the speed of life." "Today's customers want flexibility without losing the value of personal service," Hubbard said. "This branch brings those two elements together, allowing customers to bank how and when it works best for them." Investing beyond the branch. As part of the grand opening, Regions presented a $3,000 donation to Trident United Way in support of its Skills for Stability program, which provides financial education and resources to families across the tri-county area. Trident United Way has spent decades equipping families with tools needed to achieve financial well-being. This work directly aligns with Regions Bank's Community Engagement Strategy, which focuses on financial wellness, education and workforce readiness, and economic and community development. The result is more opportunities for more prosperity, benefiting more people in Charleston and beyond. Through Skills for Stability, Ball, Harris, and Charleston Meeting Street Branch Manager Kyle Rains will all volunteer as financial educators. "At Regions, our commitment extends beyond banking," said Rains. "Collaborating with organizations like Trident United Way allows us to help remove barriers to financial stability and support long-term success for our neighbors." Looking ahead on Meeting Street. The relocated branch represents both continuity and progress - carrying forward Regions Bank's longstanding presence in Charleston while offering a modern environment designed for today's banking needs and tomorrow's opportunities. With a dedicated team, an accessible location, and continued investment in community partnerships, Regions Bank looks forward to strengthening relationships along Meeting Street and throughout the Lowcountry. "Meeting Street is a place where Charleston's past and future meet," Ball said. "We're proud to be part of what's next for this vibrant community." Meeting Street is a place where Charleston's past and future meet. Brian Ball, market executive for Regions Bank in Charleston About Regions Financial Corporation Regions Financial Corporation (NYSE:RF), with $159 billion in assets, is a member of the S&P 500 Index and is one of the nation's largest full-service providers of consumer and commercial banking, wealth management, and mortgage products and services. Regions serves customers across the South, Midwest and Texas, and through its subsidiary, Regions Bank, operates approximately 1,250 banking offices and more than 1,750 ATMs. Regions Bank is an Equal Housing Lender and Member FDIC. Additional information about Regions and its full line of products and services can be found at www.regions.com.

Birmingham-based Regions Bank plans to build up to 150 new branches across its 15-state footprint over the next five years, whilst consolidating a similar number of older locations. CEO John Turner announced the strategy at the RBC Capital Markets conference on 11 March. Turner said customers still value branches for advice and problem-solving, making them important for brand connection. The company originally planned a seven-year rollout but has accelerated the timeline. The greatest activity will focus on existing markets including Miami, Atlanta, Houston, Memphis and Nashville, with approximately 16 to 20 new branches in Florida, up to 10 in Atlanta metro, and 12 to 16 across Tennessee. The consolidation will accommodate population shifts and help manage costs, with renovations planned for the vast majority of locations.

Building growth. Deepening roots. Regions Bank names Brian Jackson as Savannah Market Executive. Jackson's move to Regions signals plans for a deeper Savannah presence from one of the South's leading banks. By Jeremy King | March 24, 2026 SAVANNAH, Ga. - March 24, 2026 - Regions Bank on Tuesday announced longtime Savannah banker Brian Jackson has joined the company and will serve as Regions' market executive leading the bank's growth in Savannah and the Lowcountry. Jackson is an experienced commercial banker who has served business clients throughout the area since 2015. He will report to Regions Commercial Banking Leader Russell Morgan, who pointed to the area's strong economy and Regions' plans to expand its local Commercial Banking presence. "Savannah's Garden City Terminal, which is both the largest and fastest-growing container terminal on the continent, positions the city as a business gateway to the South," Morgan said. "Regions Bank has considerable port-related experience in places like Houston and Mobile, and we're prepared to replicate that success in Savannah. The automotive and aerospace industries, military presence, and tourism are also fueling growth. From businesses to consumers, we are illustrating the Regions Bank difference." Part of that difference is Regions360. At Regions, bankers don't work in silos. Instead, through Regions360, members of Regions' Commercial Banking, Consumer Banking, Mortgage Banking and Wealth Management divisions work hand-in-hand to take a more holistic view of clients' needs. The results are more comprehensive services designed to help clients reach short- and long-term goals. "Brian's experience and his vision for growth directly complement our own plans in Savannah and beyond," added John Turner, Chairman, President and CEO of Regions Financial Corp. "This is the first step in a deliberate process of deepening our Commercial Banking presence in the area. We look forward to welcoming more commercial bankers to Regions as we build on our legacy of service to businesses and individual consumers." Regions' Consumer Banking division operates nearby retail bank branches across Savannah and the Lowcountry. Services for branch-banking customers and small-business owners are distinguished by Regions Greenprint(R). Through Greenprint conversations, bankers take the time to listen to people's unique needs and help them develop a customized roadmap toward accomplishing their financial objectives. As market executive, Jackson will lead local-market collaboration among Regions' teams. He pointed to Regions' Treasury Management services as another key differentiator. The bank's Treasury Management division posted record results in 2025 and helps business clients improve their cash flow, streamline payables, manage liquidity and reduce exposures to unnecessary risks. "This is a tremendous opportunity to bring all of Regions' capabilities together in reaching more clients across Greater Savannah and the Lowcountry," Jackson said. "We are focused on elevating our support for businesses, their employees and local households with tailored financial solutions. We also want to increase our volunteerism and community support in line with Regions' Community Engagement strategy, which is designed to promote education, financial wellness, and greater prosperity." “Doing More Today” is focused on elevating its support for businesses, their employees and local households with tailored financial solutions. Brian Jackson, Savannah Market Executive Jackson's service area will include the Coastal Empire from Savannah to Brunswick and the Golden Isles. In the South Carolina Lowcountry, he will lead Commercial Banking operations in communities including Beaufort, Bluffton and Hilton Head. With over 20 years of banking experience, Jackson joins Regions from Great Oaks Bank, where he led Savannah and Hilton Head business banking. Prior experience includes roles with Cadence, Wells Fargo and Bank of America in Savannah and the former SunTrust Bank in Lakeland, Fla. He earned a bachelor's degree in management and finance from the University of South Carolina Beaufort and is a graduate of the South Carolina Bankers School. About Regions Financial Corporation Regions Financial Corporation (NYSE:RF), with $159 billion in assets, is a member of the S&P 500 Index and is one of the nation's largest full-service providers of consumer and commercial banking, wealth management, and mortgage products and services. Regions serves customers across the South, Midwest and Texas, and through its subsidiary, Regions Bank, operates approximately 1,250 banking offices and more than 1,750 ATMs. Regions Bank is an Equal Housing Lender and Member FDIC. Additional information about Regions and its full line of products and services can be found at www.regions.com. Equal Opportunity Employer/Disabled/Veterans