Full-Time

Sr. Program Specialist

Samsung

Samsung

10,001+ employees

One of the world's largest producers of electronic devices


Senior

San Jose, CA, USA

Required Skills
Communications
Management
Marketing
Customer Service
Data Analysis
PowerPoint/Keynote/Slides
Requirements
  • At least 1-3 years successful experience in training and development, organizational development or related field
  • Confidence in using technology or digital platforms to solve problems is a must, particularly PowerPoint, Excel and Word
  • Experience administering a learning management system (LMS) preferred
  • Applicants are expected to have excellent written and oral communication skills, and experience successfully balancing multiple tasks
  • Passion for learning, increasing employee capability and achieving business results through people development
  • Strong strategic and systems thinking - able to help others make connections and see the big picture
  • Demonstrated ability to improve processes through leveraging automation and technology
  • College degree in business or learning related field or the equivalent experience in progressively challenging learning and development positions
  • Exceptional customer service orientation
Responsibilities
  • Work collaboratively with the TD&E team to provide project management and program coordination. Sample programs include: New Hire Onboarding, Manager Development, and DEI programs
  • Facilitate key Talent Development programs, including New Hire Orientation
  • Prioritizes and manages multiple tasks, special projects, program timelines and budgets
  • Manage and conduct analysis on Talent Development programs: attendance (and tracking through the LMS), learning hours completed across DSA & SSIC, feedback on learning programs including trend analysis
  • Support the design and creation of e-Learning programs
  • Supports the creation of content for various TD&E initiatives, as directed
  • Serve as the in-house expert in the LMS system, reporting and analytics
  • Audit current process and propose new solutions that minimize manual tasks
  • Support the development and execution of company-wide DE&I training programs, events, and activities
  • Research and prepare DE&I trends, innovation, best practices, and emerging issues and solutions
  • Manage the planning and execution of the annual Samsung Culture Index employee engagement survey (data aggregation, communications, marketing, reporting)
  • Manage the planning and execution of the annual performance management cycle (communications, e-Learning development, reporting)
  • Help foster team dynamics and team building with DiSC workshops
  • Supports the administrative needs of the function through coordination of on-site class schedules, vendor management and external class attendance for participants from various departments
  • Arranges logistics for training sessions, including room reservations, set up, ordering of food, name tags, sign in sheets, and carries out any other necessary task to ensure successful learning events
  • Work with vendors and cross-functional departments to process all invoices and legal documents
  • Owns the management of creating, editing, and launching compliance training modules; track adherence and drive for 100% completion
  • Complete other responsibilities as assigned

Samsung's mission is to devote its talent and technology to creating superior products and services that contribute to a better global society. Samsung produces a wide range of electronic devices and is ranked as a top 10 global brand.

Company Stage

Seed

Total Funding

$100M

Headquarters

Suwon-si, South Korea

Founded

1969

Growth & Insights
Headcount

6 month growth

0%

1 year growth

8%

2 year growth

5%

Benefits

Comprehensive healthcare: Medical, Dental, Vision, Employee assistance program, Telehealth services

Work life success: PTO, FlexTime, FlexPlace, FlexYourFriday

Financial wellness: Health savings account, Flexible spending acounts, 401(k), Student loan support, Tuition assistance

Family first: Pregnancy support, Adoption assistance program, Paid child caregiver leave, Milk stork, WINFertility

Incentives: Fitness reimbursement, Annual physical. Preventative screenings, Lifestyle management

INACTIVE