Full-Time

Content Manager

6 Months FTC

Posted on 10/31/2025

Raft

Raft

51-200 employees

Automates freight forwarding lifecycle management

No salary listed

London, UK

In Person

Category
Content & Writing (2)
,
Required Skills
Sales
Requirements
  • Proven content leader with demonstrable experience in B2B marketing (SaaS & AI preferred), experienced in owning content strategy end-to-end and building functions from the ground up.
  • Creative storyteller and communicator with exceptional writing skills, able to craft content that inspires, engages, and drives results.
  • AI-enabled marketer who stays on top of the latest tools and trends, eager to experiment with emerging tech to scale content and storytelling.
  • Collaborative operator experienced in managing agencies, writers, and cross-functional teams, with the ability to influence executives, partners, and customers.
  • Industry curious—ideally with exposure to supply chain, shipping, or logistics, and the ability to turn complex topics into compelling narratives.
Responsibilities
  • Build and evolve Raft’s content strategy - driving demand generation and defining how we show up in the market across every channel.
  • Own our storytelling and messaging - from sales and customer success collateral to product launches, ensuring clarity, consistency, and impact.
  • Manage media and press relationships - shaping how Raft’s story is told externally and amplifying our voice in the industry.
  • Leverage best-in-class AI tools to ideate, draft, and scale content, blending machine efficiency with human creativity.
  • Experiment boldly with AI-driven storytelling - shaping Raft’s perspective on when AI should carry a “voice” and when authenticity demands human ownership.
  • Turn insights into action - analyzing buyer journeys, testing growth ideas, and working with product, sales, and customer success to craft credible, customer-focused content.

Raft.ai provides an automated platform for the freight forwarding industry that helps forwarders manage the entire shipment lifecycle. It integrates with existing Transportation Management Systems (TMS) to act as a central hub for data processing, transactions, approvals, and workflows, improving communication among finance, customs, operations, sales, and customers. The platform automates tasks such as commercial invoices, packing lists, and transport documents, supporting customs compliance and faster shipments. Unlike solutions that operate in isolation, Raft.ai focuses on seamless TMS integration and end-to-end process automation to give forwarders full transparency and control over every freight move. Its goal is to help freight forwarders deliver more value to their customers by increasing operational efficiency and enhancing customer experience through better collaboration and real-time visibility.

Company Size

51-200

Company Stage

Series B

Total Funding

$48.1M

Headquarters

London, United Kingdom

Founded

2017

Simplify Jobs

Simplify's Take

What believers are saying

  • Achieved 90% faster task turnaround and $150M+ cumulative savings for customers.
  • $60M growth investment from Washington Harbour Partners funds AI expansion and ecosystem collaboration.
  • PayCargo partnership extends AI payment functionality beyond core shipment automation workflows.

What critics are saying

  • Cargobase's agentOS platform offers superior end-to-end automation with direct carrier integration.
  • Flexport bundles platform services with forwarding, undercutting Raft's SaaS pricing through vertical integration.
  • US Customs mandates real-time AI-verified blockchain declarations by 2027, requiring $20M+ platform overhaul.

What makes Raft unique

  • Processes 5M+ shipments annually with 5B labeled data points across 100M verified documents.
  • Integrates deeply with TMS/ERP/CRM systems; human-in-the-loop AI handles exceptions and validation.
  • Serves 50+ leading freight forwarders including 40% of AA's Top 25 Global list.

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Benefits

Flexible Work Hours

Professional Development Budget

Growth & Insights and Company News

Headcount

6 month growth

0%

1 year growth

0%

2 year growth

1%
ExecutiveBiz
Apr 11th, 2024
Raft Receives $60M Growth Investment From Washington Harbour Partners; Shubhi Mishra Quoted

Raft receives $60M growth investment from washington harbour partners; shubhi mishra quoted.

FinSMEs
Jul 11th, 2023
Raft Raises $30M In Series B Funding

Raft, a London, UK-based provider of an intelligent logistics platform, raised $30M in Series B funding.The round was led by Eight Roads with participation from existing investors Bessemer Venture Partners, Episode 1, and Dynamo Ventures, as well as Moguntia Capital. The company intends to use the funds to increase development and deployment of its core automation products, improve data collaboration across the ecosystem, and its business reach.Founded in 2017 and led by CEO James Coombes, Raft is a provider of an intelligent logistics platform that empowers freight forwarders and customs brokers to automate shipment execution and collaborate effectively with their shipper end-customers. Working across the lifecycle, from quotations to customs to finance, it embeds AI into workflows and standardizes diverse data inputs—whether email content, EDI, or API—in order to drive lower-touch shipment execution. Customers include 40% of the AA’s Top 25 Global Freight Forwarders List, as well as global customers like EMO Trans, OIA Global, The Scarbrough Group, NNR Global Logistics, and Navia Freight.  FinSMEs11/07/2023

Techz Lab
Jul 11th, 2023
Raft, which serves freight forwarders, closes $30m Series B led by Eight Roads VC – tech news – inside

Back in 2021 Vector.ai (which launched in 2017) raised a $15 million round led by Bessemer to apply machine learning to automate these tasks.

PYMNTS
Feb 3rd, 2023
Small Merchants Opt For Automation Over Price Hikes To Manage Slowing Consumer Demand

Even small changes may reap cost-cutting rewards for small businesses seeking to weather 2023’s projected rocky road. Economic news over the past few days has felt grim. Grocers are seeing even their higher-income customers buy less, and interest rate hikes are influencing the shopping behaviors of the same demographic. Discretionary items such as smartphones are also experiencing record sales slumps. These developments come as consumers overall are still spending, generally with credit, but that trend could reverse as disposable personal income growth rates slow. Some major lenders have already announced that they’re setting aside extra funds due to possible loan loss amid fears of a coming recession

PYMNTS
Jan 30th, 2023
Fourkites And Cargonerds Add Real-Time Tracking To Digital Freight Platform

FourKites and Cargonerds have partnered to help freight forwarders and shippers track global shipments in real time. The new collaboration adds FourKites’ real-time supply chain visibility capabilities to Cargonerds’ digital freight platform for quoting, booking, tracking and reporting, the companies said in a Monday (Jan. 30) press release. “[FourKites’] end-to-end solution enables us to give our customers the most accurate ETAs (estimated time of arrivals) and greater network collaboration,” Cargonerds Founder Conrad Franchi said in the release. “Having the right data at the right time to identify precisely what can be done is the only path to proactively mitigating issues while reducing costs and fees.”

INACTIVE