Who we are looking for

• Provide excellent service and build strategic client partnerships based on knowledge of their needs and by exceeding mutual expectations
• Effective Communication
• Develop solutions and provide counsel to ensure effective decisions are reached by employing timely, rigorous and logical analysis Problem Solving & Decision Making
• Develop solutions and provide counsel to ensure effective decisions are reached by employing timely, rigorous and logical analysis Manage Execution
• Maintain specialist knowledge and skills that are essential in performing a job effectively Functional Expertise
• Maintain specialist knowledge and skills that are essential in performing a job effectively Process Workflow
• Engage in exception resolution process, pro-actively resolve enquiries and exceptions on a case-by case basis by working with functional teams and State Street colleagues

Why this role is important to us

The team you will be joining is part of Global Process Delivery | (OMAC) Overdraft Monitoring and Control.  We supply numerous types of reporting to our client service teams that include metrics for functions performed within our processing teams.  The reporting is shared with clients across the globe for different purposes. It’s important that reporting is completed timely and accurately. 

What you will be responsible for

As Senior Associate you will engage and work with the business team responsible for completing the daily functions in the OMAC workstream to understand the current workflow.  You will take this knowledge and apply what you have learned to participate in the workstreams related to OMAC to assist with the process of moving to the new banking platforms GBM) Global Banking Modernization Transact is replacing the current banking platforms.

What we value

These skills will help you succeed in this role

• Collaborate for Results - Do more than we thought possible by working together to accomplish our goals Client Focus & Consultation
• Provide excellent service and build strategic client partnerships based on knowledge of their needs and by exceeding mutual expectations Effective Communications
• Develop solutions and provide counsel to ensure effective decisions are reached by employing timely, rigorous and logical analysis Problem Solving & Decision Making
• Develop solutions and provide counsel to ensure effective decisions are reached by employing timely, rigorous and logical analysis Manage Execution
• Maintain specialist knowledge and skills that are essential in performing a job effectively Functional Expertise
• Maintain specialist knowledge and skills that are essential in performing a job effectively Process Workflow
• Engage in exception resolution process, pro-actively resolve enquiries and exceptions on a case-by case basis by working with functional teams and State Street colleagues

Education & Preferred Qualifications

• Senior Associate Proficiency Expectation & Education/Experience Requirements
• Competent to Expert (Technical) / Advanced Beginner (Professional & Leadership)
• Bachelor’s degree or equivalent work experience and a focus in Finance or related field preferred. 2-4 years of related experience.

About State Street

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You’ll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you.

State Street is an equal opportunity and affirmative action employer.

Discover more at StateStreet.com/careers

Salary Range:

$52,000 - $75,400 Annual

The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.

Job Application Disclosure:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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