Full-Time
Sales Associate
H&M Clothing Company
10,001+ employees
Global fast-fashion retailer selling affordable clothing
No salary listed
Alma, QC, Canada
In Person
 Retail (2) |
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- Passion for fashion and for everything created in store.
- Motivation to provide customers with an unforgettable experience.
- Excellent communication skills, creativity, curiosity, motivation, flexibility, decisiveness and dynamism.
- Enjoy working in a collaborative and dynamic environment.
- Experience in sales in a dynamic and collaborative environment applicable to the role.
- Experience in customer service in the fashion retail sector or in other service-related sectors.
- Provide excellent customer service by welcoming and guiding customers through the store and during the in-store Omni experience where applicable, and assist with direct customer service.
- Willingness to engage with customers to discuss and exchange information to deliver excellent service.
- Guide customers through fashion trends, stories and products in all areas of the store.
- Promote and sell products to customers.
- Actively promote the customer loyalty application Bonjour Membre and sustainability initiatives in store.
- Convey a positive image of yourself and the Hennes & Mauri brand during all customer interactions.
- Support commercial or operational actions to achieve sales objectives with the store management team.
- Stay informed about fashion industry, trends, styles, brands, products, competitors and relevant influencers, and share pertinent information with customers.
- Use knowledge of products and fashion to share relevant information with customers.
- Maintain and share knowledge and skills related to service, fashion and store operations with colleagues.
- Respect all procedures, operational routines and legal requirements in all store areas.
- Give and receive feedback with colleagues to learn, progress and support each other.
- Participate in onboarding and orientation processes, trainings and courses required for the role and for development.
- Manage the complete cycle of clothing handling, from unpacking to restocking, including steam ironing, and ensure proper care.
- Manage fitting room and cash register areas according to best practices.
- Contribute to the cleanliness and order of the sales floor and back office (including warehouses).
- Support the presentation of clothing, execution and maintenance of attractive merchandise displays, trends and clear stories in line with visual and commercial guidelines.
- Ensure a good level of merchandise through replenishment routines on the sales floor.
- Maintain and follow best practices for all in-store Omni services and tools (Instore Care App, Click & Collect, Smart Store, etc.).
- Provide support for opening and closing of the store.
- Follow all health and safety directives and applicable legal requirements for the role and responsibilities.
H&M is a global fashion retailer that offers trendy clothing, accessories, and footwear at affordable prices for men, women, teens, and children. It supports both online shopping and physical stores, with hm.com as its digital storefront. The company operates through a fast fashion model, quickly translating runway trends into available products and leveraging a large, efficient supply chain to keep costs low. It also runs sustainability initiatives like eco-friendly lines and recycling programs to appeal to environmentally conscious customers. Compared with competitors, H&M combines broad international reach, a wide product range for all ages, and an emphasis on affordable pricing with ongoing sustainability efforts, supported by a strong online and brick-and-mortar presence. Its goal is to provide fashionable, quality products at accessible prices worldwide while maintaining responsible sourcing and efficient operations.
Company Size
10,001+
Company Stage
IPO
Headquarters
Stockholms kommun, Sweden
Founded
1947
Simplify's Take
What believers are saying
- H&M expands in Brazil with Rio store opened April 2026.
- Klarna partnership boosts e-commerce in Romania and Hungary March 2026.
- H&M reopens 2,000 m² Hamngatan flagship drawing 700 customers April 2026.
What critics are saying
- Shein erodes H&M market share with 7-day trend-to-shelf cycles.
- Zara's 16x inventory turnover doubles H&M's 8x rate.
- EU Green Deal fines H&M €500M for 32% recycled content by 2030.
What makes H&M Clothing Company unique
- H&M designs new styles in two weeks at Stockholm headquarters.
- H&M integrates Pre-Loved sections in flagship stores like Hamngatan.
- H&M launches Stella McCartney insights board for sustainability dialogue.
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People at H&M Clothing Company who can refer or advise you
Benefits
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Wellness Program
Paid Leave
Flexible Work Hours
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Company News
Fusion Gyms takes former H&M space at Shops at 69th Street. By Vivian Peregrino CoStar Research Fusion Gyms, a popular, no-contract fitness chain with five locations across Philadelphia and Bucks County, has signed a lease to open a sixth location at 2 S. 69th St. in Upper Darby, Pennsylvania, where it will occupy just under 26,000 square feet across the ground, second, and third floors of The McClatchy Building. The distinctive Art Deco structure is part of the Shops at 69th Street, an outdoor retail destination near the 69th Street transit hub owned by New York-based Ashkenazy Acquisition Corp. The shopping center spans multiple blocks and is home to a mix of national and local retailers. Fusion Gyms will be occupying space formerly occupied by fast-fashion clothing chain H&M. Fusion Theaters, a related business owned by the same owner of Fusion Gyms, also leased space in the Shops at 69th Street for its debut location. The new movie theatre and arcade games concept leased a 41,000-square-foot space next to Five Below in the open-air shopping mall. The new theater space will be located near the former Tower Theater concert venue, which remains available and slated for redevelopment. No comments: Post a comment. Note: Only a member of this blog may post a comment.
Majid Al Futtaim, Alshaya expand retail footprint with new store openings. Communicate Staff April 2, 2026 Majid Al Futtaim has strengthened its strategic partnership with Alshaya Group with a new wave of retail openings across its flagship malls, beginning with the launch of Primark at City Centre Mirdif on April 9. The expansion will continue with two additional Primark stores planned for 2026, including a flagship outlet at Mall of the Emirates in May and another store at City Centre Bahrain in the fourth quarter. The move is part of a broader retail expansion strategy that will also see more global brands operated by Alshaya Group entering or expanding within Majid Al Futtaim destinations across the region. As part of this expansion, the H&M store at Mall of the Emirates has reopened after undergoing a multi-million-dirham refurbishment. Recent openings of other Alshaya-operated brands such as Jo Malone, Victoria's Secret and COS have also strengthened the retail offering. In addition, Ulta Beauty, one of the largest specialty beauty retailers in the United States, made its UAE debut at Mall of the Emirates in January 2026, introducing a new experiential retail concept focused on skincare, cosmetics and wellness products. Khalifa Bin Braik, Chief Executive Officer of Majid Al Futtaim Asset Management, said: "This latest expansion with Alshaya Group cements our position as the leading retail destination partner in the region. Together, we are delivering elevated, future-forward retail experiences that continue to shape the future of shopping in the Middle East. Majid Al Futtaim remains committed to creating destination malls that are hubs of commerce, culture and lifestyle for the region's diverse consumers." John Hadden, Chief Executive Officer of Alshaya Group, commented: "Our long-standing partnership with Majid Al Futtaim has been instrumental in enabling some of the world's most iconic brands to flourish in the region. This next phase of expansion reflects our shared vision of delivering best-in-class retail experiences that surprise and delight customers. We are especially proud to announce the next Dubai Primark to open in City Centre Mirdif next week."
H&M and Stella McCartney launch sustainability 'insights board' H&M and Stella McCartney have unveiled the members of a new "insights board", aimed at driving industry dialogue around sustainability, as part of their ongoing collaboration announced in December. The board, which held its first in-person meeting in London this week, brings together figures from across fashion, culture and technology. Members include sustainability innovator Kiara Nirghin, model Amelia Gray, journalist Susie Lau, model Adwoa Aboah and artist Anitta, alongside McCartney and H&M representatives. The sessions are moderated by strategist Julie Gilhart. The initiative is designed to create a platform for discussion and new perspectives on the fashion industry's sustainability challenges, with a focus on translating insights into tangible actions. At its first meeting, the group explored key issues including material innovation, circularity and communication, with a particular emphasis on how sustainability is conveyed to consumers. Discussions also covered the role of transparency and the need for clearer, fact-based messaging around product materials and brand performance. H&M chief executive Daniel Ervér said the board would help "connect different voices and perspectives" and support efforts to move both the business and the wider industry forward: "The Insights Board is a unique opportunity to listen, gain new insights and explore how we can move both ourselves and the fashion industry forward." McCartney added that the initiative is intended to keep sustainability "front and centre" while encouraging open dialogue and industry-wide change: "Fashion has an opportunity to lead with honesty, transparency and a willingness to challenge itself. "That's what excites me about the Insights Board. It's about listening and learning, not just from the voices around the table, but from the communities they represent," she said. The board forms part of the pair's wider ambition to challenge traditional approaches to fashion production and communication, and to identify new ways to accelerate progress on sustainability across the sector. In December 2025, McCartney was unveiled as H&M's latest designer collaborator, marking 20 years since the designer's first partnership with the retailer in 2005.
Klarna expands partnership with H&M in Romania and Hungary, introducing flexible payment options. March 24, 2026 Klarna and H&M are expanding their partnership in Romania and Hungary, introducing new flexible payment options for customers shopping online, according to Revista Cariere. New checkout options The integration allows customers to choose between paying in full, paying in 30 days, or splitting payments into three interest-free installments, depending on eligibility. All costs are displayed transparently before completing the purchase, and interest-free options apply if payments are made on time. The goal is to reduce checkout friction and provide a smoother and more predictable shopping experience. Global partnership and regional expansion Klarna and H&M have been collaborating globally for several years, and the expansion into Central and Eastern Europe reflects growing demand for digital payment solutions. The Klarna app, available on iOS and Android, allows users to manage payments, adjust due dates, and make early repayments. Strong growth momentum Globally, Klarna serves over 118 million active consumers, partners with around 1 million retailers, and processes more than 3.4 million transactions per day. In Romania, the company has surpassed 500,000 active users since launching in 2023 and works with over 1,500 merchants. "This expansion is a natural step in strengthening our regional presence and meeting the growing demand for digital payment solutions," said Loredana Pipoș-Lupescu, Country Manager Romania. H&M representatives emphasized that the initiative enhances a modern and accessible shopping experience for customers.
First look at major new H&M store in Brighton. A new H&M featuring a home section is set to open in the city, with gift cards handed out to the first 200 customers. The store opens in Churchill Square, Brighton tomorrow (Thursday, March 19) at 10am in the unit formerly occupied by Topshop. The former Churchill Square H&M store opposite Urban Outfitters has now closed, and the new store is "full concept", encompassing men's, women's, kids, young women's (Divided) ranges and a home section. The new home section (Image: The Argus) The opening coincides with the 50th anniversary of H&M selling clothes in the UK, with its first store opening in Brent Cross in 1976. The UK was the brand's first overseas market outside Scandinavia. H&M first arrived in Brighton in 1982, marking the Swedish brand's fifth store in the UK. "Brighton is one of our key cities," said UK and Ireland managing director Karen O'Rourke. "We have been here so long that we feel part of the Brighton community and what we stand for as a brand - liberating fashion for the many - is exactly what Brighton stands for." The sportswear section (Image: The Argus) Brighton still retains a second H&M store on Western Road and Karen believes the brand has "enough of the Brighton customer to facilitate both stores". The new store is a first for Brighton in several ways, not only because the home section is the city's first, but because of new technology. Alongside traditional staffed tills, the store will operate mobile payment, which means staff can come to customers when they need to pay, and self-checkout tills. Karen says the opening will be accompanied with significant "hype and buzz" with a coffee and pastries cart and a DJ. Inside Brighton's new H&M store (Image: The Argus) The first 200 customers who are H&M members will receive gifts including a £20 gift card and goodies from Audrey's, a Sussex chocolatier. "We're looking forward to a celebration with the local Brighton customer," Karen said. A quarter of the UK population is signed up to the H&M loyalty scheme, making it one of the biggest in the country. The store has been transformed in the style of H&M "2.0" with a glossy, luxurious feel. The changing rooms have been designed in the style of those in the Stratford store which are reportedly a firm favourite with content creators who praise its lighting and feel. "We have amazing lighting," Karen said. "It has a neutral, pared back but elevated feeling of luxury signalling where we're going as a store. It's practical but beautiful."