Full-Time

Resident Network Engineer

Secur-Serv

Secur-Serv

Managed IT and field services

No salary listed

Worcester, MA, USA

In Person

Bachelor's

Category
DevOps & Infrastructure (1)
Required Skills
Bash
Python
Ruby
Computer Networking
Ansible

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Requirements
  • A bachelor's degree in Engineering or Computer Science.
  • JNCIE certification.
  • At least 5 years of experience providing implementation and technical support for networking products in LAN, WAN, or Internet services environments within a technology vendor or service provider environment.
  • Strong interpersonal skills.
  • Ability to break down work activity to achieve project goals.
  • Ability to communicate project status and identify risks.
  • Ability to work independently and in a team environment.
  • Strong customer interface and presentation skills.
  • Ability to manage multiple projects and work calmly under pressure.
  • Ability to perform trend analysis to help deliver more efficient solutions to the customer network.
  • Familiarity with management tools and network analyzers.
  • Understanding of protocols used in IP service provider networks, including OSPF, ISIS, BGP, MPLS-TE, RSVP, LDP, IPv6, and routing policy.
  • JUNOS command-line interface experience across MX, QFX, and EX series.
  • Scripting skills in Slax, Python, and Ansible.
  • Experience with network management tools such as SNMP and Syslog.
  • Understanding of routing protocol operation, migration, and scaling mechanisms.
  • Understanding of routing policies at BGP peering points.
  • Experience with VPNs and associated tunneling technologies, including MPLS, EVPN, L3VPN, and VPLS.
  • Understanding of Ethernet switching, 802.1Q, and quality of service.
  • Understanding of software-defined networking.
  • Ability to learn new tasks, remember processes, maintain focus, complete tasks independently, make timely workflow decisions, communicate effectively, and follow process protocols in a timely manner.
Responsibilities
  • Follow Secur-Serv requirements, policies, procedures, and management directions.
  • Test new tools, features, and functionality in a laboratory environment and help develop plans to implement and verify them in the live network.
  • Test patches and fixes to operating software in pre-production and live networks according to implementation plans.
  • Support the design and planning of Juniper MX, QFX, and EX series products and associated solutions within the customer's commercial network.
  • Support efforts to define best-practice policies for Juniper product applications used by customers.
  • Conduct technology workshops with customers to discuss equipment and network problems and provide case-status updates, including problem causes, workarounds, and attempted solutions.
  • Develop secondary skills in other products in the Juniper product portfolio.
  • Assist with network migrations, upgrades, code refreshes, and hardware refreshes.
  • Validate configurations using Juniper best practices and standards.
  • Conduct regular health checks, configuration reviews, and performance assessments.
  • Identify operational risks and propose improvements to enhance network reliability and security.
  • Ensure network configurations align with security policies and industry best practices.
  • Support firewall policy reviews, access-control updates, and security-hardening initiatives.
Desired Qualifications
  • 7-10 years of experience.
  • Programming and scripting experience with Python, Ruby, shell, awk, or Slax.
  • Experience with test equipment such as Spirent, Agilent N2X, and Ixia.
  • JNCIE-SP certification.
  • Understanding of multicast.

Secur-Serv is a managed technology services company. It provides IT support, hardware lifecycle, field service, help desk, security, and related technology solutions. The company serves businesses and distributed organizations that need technology deployed, maintained, secured, and supported across locations. Its service model combines remote support, on-site technicians, logistics, device management, security operations, account teams, and project delivery. Work spans field technicians, help desk, systems, security, project management, logistics, sales, and client support.

Company Size

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Simplify Jobs

Simplify's Take

What believers are saying

  • Updated 2026 product pages emphasize MDR, SOC, MFA, and compliance services.
  • Arrowhead brought Southwest security depth; C-Net added Midwest MSP density and cross-sell inventory.
  • Flat per-user pricing and dedicated managers support stickier SMB contracts through 2026 renewals.

What critics are saying

  • Consolidators like ConvergeOne and Ntiva compress pricing, forcing Secur-Serv into margin erosion.
  • Five acquisitions in three years create integration risk, especially across systems, sales, and delivery.
  • If Transom exits before organic growth matures, Secur-Serv becomes a roll-up vulnerable to commoditization.

What makes Secur-Serv unique

  • Secur-Serv’s 2025 Arrowhead acquisition extended nationwide on-site support and 24/7 SOC coverage.
  • Secur-Serv’s 2026 C-Net Systems integration deepens Midwest reach without changing customer service contacts.
  • Transom-backed M&A since 2019 doubled EBITDA and built recurring managed services scale.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Health Savings Account/Flexible Spending Account

401(k) Company Match

Wellness Program

Tuition Reimbursement

Professional Development Budget

Training Programs

Remote Work Options

Mental Health Support

Company News

PR Newswire
Jul 1st, 2025
Secur-Serv Acquires Arrowhead Technologies to Expand Regional Delivery and Accelerate IT Service Growth

Secur-Serv acquires Arrowhead Technologies to expand regional delivery and accelerate IT service growth.

GlobeNewswire
Jun 30th, 2025
Secur-Serv Acquires Arrowhead Technologies

Secur-Serv, backed by Transom Capital Group, has acquired Arrowhead Technologies, marking its fifth add-on acquisition in three years. This move is part of Transom's strategy to expand Secur-Serv's geographic reach and service offerings in the managed IT and security services sector. Since Transom's acquisition of Secur-Serv in 2019, the company has more than doubled its EBITDA, combining organic growth with strategic M&A activity.

Inyo Register
May 9th, 2025
User

Transom Capital-Backed Secur-Serv Acquires Micro-Data Systems

PE Hub
Jul 30th, 2024
Transom Capital-backed Scantron buys managed service provider C-Net Systems

Secur-Serv, a division of Transom Capital-backed Scantron, has acquired Michigan-based C-Net Systems, a managed service provider.

GlobeNewswire
Jul 30th, 2024
Scantron Acquires C-Net Systems

Transom Capital-backed Scantron's division, Secur-Serv, has acquired Michigan-based managed service provider C-Net Systems. This acquisition enhances Secur-Serv’s service offerings and market presence, especially in the Midwest. Steve Kim of Transom highlighted the strategic growth, while Scantron CEO Cathy Pickoski emphasized the alignment in core values and vision. This is Secur-Serv’s second acquisition this year, aiming to build a world-class managed services provider.