Full-Time

Agency Loan Servicing Analyst

Updated on 5/14/2026

JP Morgan Chase

JP Morgan Chase

10,001+ employees

Global financial services with diversified offerings

No salary listed

No H1B Sponsorship

Plano, TX, USA

In Person

Full-time in-office role; 40-hour workweek.

Category
Finance & Banking (1)
Required Skills
Data Analysis
Requirements
  • Minimum of 4 years experience in loan servicing operations, with a focus on interpreting and applying loan documents
  • Proficient knowledge of commercial mortgage products, financial services, lending and real estate compliance in addition to loan servicing standards
  • Demonstrated ability to manage conflicts, with experience in facilitating discussions and creating collaborative solutions
  • Proven skills in critical thinking, with the ability to analyze loan servicing processes and propose modifications within established guidelines
  • Experience in stakeholder management, with the ability to establish productive working relationships and drive mutually beneficial outcomes
  • Proficiency in time management and organization, with the ability to efficiently manage multiple tasks and projects
  • Strong analytical skills, including ability to use data to make informed decisions
Responsibilities
  • Interpret and analyze loan documents, ensuring accurate understanding and application of terms and conditions
  • Review and interpret Servicing Agreements and Purchase and Sale Agreements for GSE and CMBS offerings
  • Review and understand GSE Guide requirements for Commercial Loan Servicing
  • Assist in the management of an assigned loan portfolio, monitoring deadlines and ensuring timely completion of loan servicing tasks
  • Facilitate communication with internal and external stakeholders, addressing conflicts and queries related to loan servicing and GSE investor requirements
  • Apply critical thinking to identify potential issues in loan servicing processes and propose solutions within established guidelines
  • Focus on continuous improvements and assist in implementing solutions
  • Work with cross-functional teams to drive operational excellence
  • Contribute to team projects, assisting in the development and implementation of strategies to improve loan servicing efficiency and effectiveness
Desired Qualifications
  • GSE Multifamily/Commercial product experience, Strategy software knowledge
  • Bachelor’s Degree
  • Collaborate effectively with cross-functional teams to ensure seamless client service operations, demonstrating strong interpersonal relationship skills and a commitment to enhancing client satisfaction and service delivery
  • Exhibit flexibility and adaptability, maintaining a positive and optimistic attitude during periods of change and adjusting to shifting conditions and priorities
  • Demonstrate teamwork and motivation, actively contributing to team success by being supportive, helpful, and collaborative in achieving common goals
  • Show a willingness to learn and receive direction, asking well-thought-out questions to enhance understanding and performance
  • Operate as a highly motivated self-starter with the ability to work independently, utilizing strong organizational skills to function efficiently in a high-volume, fast-paced, deadline-oriented environment while maintaining service level agreements

A global financial services firm offering investment banking, asset management, private equity, financial services, and consumer banking to individuals and institutions. It works by providing advisory, lending, trading, and financing services through a worldwide network, earning revenue from interest, fees, and trading commissions, and using its data and the JPMorgan Chase Institute to analyze economies. It stands apart from peers due to its size, full-range services across consumer and corporate markets, extensive market access, and in-house data-driven insights. Its goal is to deliver comprehensive financial products with integrity and growth while supporting clients and communities through data-backed analysis and targeted programs.

Company Size

10,001+

Company Stage

IPO

Headquarters

New York City, New York

Founded

1959

Simplify Jobs

Simplify's Take

What believers are saying

  • Institutional clients migrate treasury activity to JPMorgan's blockchain infrastructure, generating recurring fees.
  • AI investment of $2B annually drives operational efficiency without workforce reduction, improving margins.
  • 23% return on tangible common equity with 71M digital customers supports sustained profitability growth.

What critics are saying

  • Starmer's ouster triggers £9.9B London Canary Wharf project cancellation if successor government hostile.
  • SEC reverses yield-bearing tokenized asset rules, forcing Kinexys platform redemption and client litigation.
  • Branch expansion into low-income markets increases credit losses and fraud exposure in underserved segments.

What makes JP Morgan Chase unique

  • Tokenized fund leadership on Ethereum with $32B RWA market capturing institutional treasury migration.
  • Coordinated fraud prevention ecosystem through $14M philanthropic investment complementing internal AI defenses.
  • Geographic branch expansion into 500 locations by 2027 targeting underserved rural communities.

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Benefits

Health Insurance

Flexible Work Hours

Paid Sick Leave

Paid Holidays

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