Full-Time
Local Account Manager
Expeditors
10,001+ employees
Global logistics and freight forwarding services
No salary listed
Shannon, Co. Clare, Ireland
In Person
 Sales & Account Management (1) |
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- At least five years of account management experience.
- At least two years of Expeditors or relevant industry experience.
- Ability to clearly create and write customer requirements for use by other Expeditors employees.
- Knowledge of required Expeditors operating systems and personal-computer skills, including word processing.
- Demonstrated customer service and interpersonal skills.
- Level One Account Management certification.
- Level One Sales certification.
- Strengthen relationships with existing house accounts and develop relationships throughout their organizational structures.
- Understand customers’ businesses and strategies and the company’s role with each customer.
- Ensure customer satisfaction and follow up on customer needs.
- Communicate service issues to department managers and supervisors.
- Maintain and update action-item lists weekly.
- Identify opportunities and grow business from existing house accounts.
- Make 10 customer calls per week, with a preliminary schedule due by Monday afternoon; use Mondays and Fridays for setup and follow-up and Tuesday through Thursday for calls.
- Assist with collections when needed.
- Manage client profiles separated by location.
- Build and update monthly territory maps showing the number of accounts in each city.
- Provide Teamsell input and management for significant calls.
- Use Expeditors systems fluently and conduct demonstrations to provide technical updates to local account management customers.
- Involve sales and operations at appropriate times.
- Share the weekly schedule with all departments to coordinate and participate in joint account visits.
- Transfer major business opportunities and proposals to Sales and operational issues to Operations.
- Manage business reviews, with a goal of at least one per account per year.
- Continually improve procedures and services to create more efficient and cost-effective operations.
- Assume lead responsibility for the efficient delivery of all local branch services.
- Assist with, and when needed spearhead, resolution of issues outside the local branch.
- Ensure that an agreed invoicing and payment process is in place.
- Meet with local customers to maintain customer information and satisfaction.
- Support the success of Expeditors and its program through ethical business practices and attention to operational details.
Expeditors provides global logistics and freight forwarding services, offering customized supply chain solutions for international trade. It uses a unified technology platform across a global network of 340+ locations to manage transportation, customs and compliance, and warehousing and distribution. By tailoring end-to-end logistics workflows, Expeditors helps clients move goods efficiently across borders and industries such as automotive, aerospace, healthcare, oil and energy, and retail. The company stands apart from competitors through its highly customized, integrated solutions and seamless information systems that coordinate all parts of the supply chain. Its goal is to optimize each client's international logistics process, reducing complexity and improving visibility and reliability in global trade.
Company Size
10,001+
Company Stage
IPO
Headquarters
Seattle, Washington
Founded
1979
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Simplify's Take
What believers are saying
- August 4, 2026 Q2 EPS rose 51% to $2.03 on $3.5 billion revenue.
- Management said AI infrastructure shipments drove stronger airfreight demand through July 2026.
- Global Technology restructuring cuts about $50 million annually, starting mainly in Q3 2026.
What critics are saying
- June 2026 layoffs ended Expeditors’ no-layoff culture, signaling internal strain and tech execution risk.
- Q2 2026 airfreight and customs spikes relied on Middle East disruption and IEEPA filings.
- If AI hyperscaler freight normalizes in 2027, margin expansion from elevated air rates disappears.
What makes Expeditors unique
- Non-asset model plus unified systems let Expeditors flex capacity fast across 340 locations.
- Customs brokerage and compliance deepen switching costs for AI, retail, and aerospace shippers.
- Daniel Wall’s team monetizes disruption through integrated air, ocean, transcon, and warehousing services.
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Company News
Expeditors International of Washington reported second-quarter 2026 results with diluted earnings per share jumping 51% to $2.03. Net earnings rose 45% to $266 million, whilst revenue climbed 32% to $3.5 billion. The logistics company saw double-digit revenue growth across customs brokerage, Transcon, distribution, and order management. Airfreight tonnage rose 14% year over year, driven by AI hyperscaler demand and North Asian e-commerce. Ocean freight volumes increased 7% versus the first quarter. However, management noted some tailwinds appear temporary. Elevated air freight rates stemmed from Middle East conflict disruptions. Customs brokerage growth was partly fueled by a temporary surge in IEEPA-related filings. Expeditors returned $461 million to shareholders through buybacks and dividends during the quarter. The company announced a $25 million technology restructuring expected to trim annual costs by roughly $50 million.
Portfolio Design Labs LLC acquired a new position in shares of Expeditors International of Washington, Inc. (NASDAQ:EXPD – Free Report) in the second quarter, according to its most recent 13F filing with the Securities and Exchange Commission. The institutional investor acquired 7,296 shares of the transportation company’s stock, valued at approximately $1,189,000. Several other hedge […]
Expeditors International reported second-quarter revenue of $3.50 billion, up 32.1% year on year and beating analyst estimates of $2.95 billion by 18.6%. The logistics and freight forwarding company also posted GAAP earnings of $2.03 per share, exceeding consensus estimates of $1.69 by 19.9%. Operating margin held steady at 10% compared to the same quarter last year. However, free cash flow margin declined to 4.8% from 6.2% in the year-ago period. The company's board declared a semi-annual dividend of $0.81 per share, payable on 15 June to shareholders of record as of 1 June. Expeditors has returned nearly $2 billion to shareholders through dividends and share repurchases since 2024. Analysts project revenue growth of 1.1% over the next 12 months.
Expeditors International of Washington shares have climbed 13.3% over the past month, reaching a new 52-week high of $183.52. The stock has gained 22.7% year-to-date, outpacing its sector and industry. The company has beaten earnings estimates in each of the last four quarters. In its most recent report on 5 May 2026, Expeditors posted earnings per share of $1.71 versus a consensus estimate of $1.33, whilst beating revenue estimates by 8.02%. For the current fiscal year, the company is expected to post earnings of $6.71 per share on revenues of $11.67 billion. Next year's forecasts call for $6.85 per share on $12.09 billion in revenues. Expeditors currently holds a Zacks Rank of number 2 (Buy), with favourable earnings estimate revisions from covering analysts.
Expeditors International, a Washington-based freight forwarder, is cutting 230 employees by the end of the year, marking a departure from its longstanding no-layoff policy. The reductions affect the company's US global technology department across five offices in Washington state. According to a WARN notice filed Monday, the Seattle office will lose 68 employees, Federal Way 66, and Lynnwood 59. Separations began 8 August and will be finalised by 31 December. The cuts represent 15.4% of Expeditors' information systems branch, which employed 1,498 workers as of 31 March, and 1.1% of the company's total 20,361 staff. Affected positions include software developers, quality assurance engineers, project managers and business analysts. The company recently updated its corporate history page to describe its "short-term no layoff policy" rather than simply "no layoff policy".