Sales Operations Programs Coordinator

Job Description

Primary Function of Position:

The Sales Operations Programs Coordinator plays a key role in supporting Intuitive’s sales and marketing initiatives by owning the logistics, coordination, and facilitation of system and product demo programs. This individual will work cross-functionally with diverse internal/external stakeholders not limited to sales, marketing, customer training, and third-party vendors to ensure seamless program execution across the U.S.

Success in this role requires exceptional organizational, problem-solving, and communication skills, with the ability to manage competing priorities in a fast-paced environment.

Roles and Responsibilities:

Market Development Program Management:

• Supports local market development events hosted by our sales and marketing teams. Includes partnering with sales reps to coordinate resources to ensure events are well executed
• Assists in coordinating for Intuitive’s mobile system and SimNow demo programs to efficiently and effectively support sales events and marketing symposia
• Balances competing priorities of sales, marketing, and third-party vendors, serving as a communication liaison and resolving scheduling conflicts
• Schedules and coordinates movements of assets that reside in Intuitive’s offices for occasional use at sales and marketing events
• Maintains inventory of instruments and accessories and coordinates shipments to/from sales and marketing events throughout the country

Qualifications

Core Competencies, Skills and Experience Requirements:

• This person must display excellent organizational skills, preparation skills, problem solving skills, customer service skills, and communication skills
• Detail-oriented, organized and takes initiative; looking for a team player who comes with a problem-solving mindset
• Proactive problem-solver with a strong ability to multitask and adapt in a dynamic environment
• Customer Service; orientation to resolve problems for the customer and ability to gain a yes
• Ability to multitask and seamlessly move from task to task in a fast-paced environment
• Computer proficiency; ability to edit and update Microsoft Office (Word, PowerPoint, and Excel)
• Strong English language skills – ability to articulate and communicate (both written and verbal) in a way others can easily understand using different communication methods
• Ability to be level headed and resilient while resolving conflict
• Must be able to lift 50lbs
• Occasional travel may be required

Education and Training Requirements

• Bachelor’s degree required; Degree in business administration, marketing, communications, or related field with relevant job experience a plus
• 2-4 years of relevant work experience
• Tableau experience a plus
• Prior logistics experience a plus
• Medical device experience a plus