Full-Time

Senior Account Executive

Posted on 9/18/2025

Customer.io

Customer.io

501-1,000 employees

Marketing automation platform for personalized messaging

Compensation Overview

$230k/yr

Remote in USA

Remote

Candidates must be based in the Americas.

Category
Sales & Account Management (1)
Requirements
  • 3–5 years of top performance as a Senior Account Executive (or similar) in B2B SaaS
  • Proven track record of consistently achieving quota and goals
  • Familiar with MEDDPICC or a similar structured sales methodology
  • Excellent written and verbal communication skills, with a professional, engaging presence
  • Ability to uncover business needs and recommend relevant solutions
  • Strong organizational skills to manage priorities in a fast-paced environment
  • Creative problem-solver who can think beyond the ask to find the right solution
Responsibilities
  • Manage qualified leads from inbound and outbound teams; run discovery calls (using MEDDPICC) and drive full-cycle deals to close
  • Collaborate with your Sr. SDR on account targeting, sales strategy, and prospecting to engage top ICP brands
  • Schedule and deliver compelling online demos for qualified prospects
  • Uncover customer business needs and position Customer.io’s solutions effectively
  • Own your numbers: track and report on sales activity, pipeline health, and revenue performance
  • Self-source pipeline as needed to stay on track for quota attainment
  • Use value-based selling to clearly communicate the features and benefits of our platform
Desired Qualifications
  • Bonus: experience selling Marketing Technology products

Customer.io offers a marketing automation platform that helps businesses engage customers across the lifecycle with personalized, data-driven messages. It collects real-time event data, segments audiences by behavior, and delivers targeted messages across channels, including A/B testing and revenue-focused metrics. Compared with competitors, it emphasizes behavior-based messaging, measurable outcomes, and strong API integrations plus professional services for setup and optimization. The goal is to improve customer engagement and drive revenue for SaaS, e-commerce, and other online services.

Company Size

501-1,000

Company Stage

Seed

Total Funding

$9.9M

Headquarters

Portland, Oregon

Founded

2012

Simplify Jobs

Simplify's Take

What believers are saying

  • Vision Pro adoption accelerates spatial computing budgets as early-mover in VR engagement.
  • WhatsApp and LINE expansion captures omnichannel demand from global brands consolidating vendors.
  • Goals and Universal Search features improve ROI visibility, justifying marketing spend increases.

What critics are saying

  • Apple iOS 20 privacy restrictions eliminate JavaScript tracking, destroying real-time segmentation engine.
  • Braze's 40% larger customer base and superior omnichannel capabilities drive enterprise churn.
  • HubSpot's free tier triggered emails undercut Customer.io's SMB subscriptions by 20% annually.

What makes Customer.io unique

  • First customer engagement platform integrating with Apple Vision Pro for VR marketing.
  • AI Agent and LLM Actions enable autonomous campaign optimization across omnichannel messaging.
  • Real-time behavioral segmentation triggers personalized messages across email, SMS, push, in-app.

Help us improve and share your feedback! Did you find this helpful?

Benefits

Unlimited Paid Time Off

Paid Parental Leave

Health Insurance

401(k) Company Match

Healthy Lifestyle Budget

Remote Work Options

Co-working Space Rental Reimbursement

Professional Development Budget

Home Office Stipend

Sabbatical Leave

Growth & Insights and Company News

Headcount

6 month growth

1%

1 year growth

0%

2 year growth

-1%
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