Program Manager

As a Program Manager, Sales, you will serve as a critical strategic and operational partner to the Chief Sales Officer (CSO) and the Sales Leadership Team. You will be responsible for streamlining operations, managing key sales initiatives, analyzing sales data, and providing strategic support to ensure the entire Sales organization achieves its goals. This role requires a presence in our North Bethesda, MD office 3 days per week. 

Responsibilities:

• Strategic Partnership:
• Act as a trusted advisor to the CSO and Sales Leadership Team, providing insights and analysis to inform strategic decision-making.
• Assist in the preparation of sales forecasts and strategic plans.
• Conduct market research and competitive analysis.
• Operational Efficiency:
• Oversee key sales initiatives and projects, ensuring their timely and successful execution.
• Identify and address roadblocks to optimize sales processes.
• Develop and maintain project plans, timelines, and budgets.
• Monitor program performance and provide regular updates to stakeholders.
• Drive the adoption of sales tools and technologies.
• Communication Hub:
• Manage the CSO's calendar and communications, prioritizing requests and ensuring efficient use of their time.
• Serve as a liaison between the CSO, Sales Leadership Team, and other departments.
• Support sales leadership with presentations and data driven reporting.
• Data Analysis & Reporting:
• Compile and analyze sales data to identify trends, track performance metrics, and generate insightful reports on a regular cadence for the CSO and leadership team.
• Collect, analyze, and interpret sales data to provide actionable insights.
• Develop and maintain sales dashboards and reports.
• Identify trends and patterns to inform sales strategy.
• Problem-Solving:
• Anticipate challenges and proactively develop solutions.
• Manage crisis situations with a calm and collected demeanor.
• Sales Enablement Support:
• Assist in the creation and deployment of sales enablement materials.
• Help to organize sales training and events.
• Cross-Functional Collaboration:
• Collaborate with sales, marketing, product, and other departments to align on strategic initiatives.
• Facilitate effective communication and coordination across teams.

Qualifications:

• Bachelor's degree in Business Administration, Sales, or a related field.
• Minimum 8+ years of experience in a sales or sales operations role.
• Proven track record of success in a fast-paced, results-oriented environment.
• Intelligence and Critical Thinking: Demonstrated high IQ and exceptional critical thinking skills with the ability to analyze information, identify problems, and develop effective solutions.
• Proactive Problem-Solver: A self-starter with a bias for action who anticipates needs, thrives in a fast-paced environment, and takes initiative to resolve issues quickly and effectively before they escalate.
• Exceptional Communication: Excellent written and verbal communication skills with the ability to interact effectively with individuals at all levels.   
• Organization and Time Management: Highly organized with strong time management skills and the ability to prioritize effectively in a fast-paced environment.
• Sales Acumen: Understanding of sales processes and methodologies.
• Analytical Skills: Strong analytical abilities and proficiency in data analysis tools (e.g., Salesforce).
• Ability to prioritize effectively and manage multiple tasks simultaneously.
• Technical Proficiency: Proficient in CRM systems (e.g., Salesforce), Google Suite, Microsoft Suite, and data analysis tools.
• Discretion and a high degree of professionalism.