Business Strategy & Operations Associate

What we’re looking for:

• A bachelor’s degree
• 3-5 years of professional experience in consulting, high growth tech, or other, comparable roles
• History of experience in applying critical thinking and analytical skills to business and operational problems
• Excellent project management skills, organizing and making progress on multiple work streams at a time
• Strong outbound email and call competencies to build supplier relationships 
• Ability to structure and define requirements for ambiguous problems for yourself and team members if applicable
• A “can do” attitude with a focus on customer empathy and service, recognizing that no job is too small to be important for our customers
• Deep skills and experience analyzing data with Excel or SQL to help root-cause problems, make decisions and set goals

Key Responsibilities:

• Own a portfolio of supplier accounts and associated initiatives to drive sustained operational improvements and meet business objectives 
• Conduct and communicate results of analysis during regularly scheduled meetings with supplier accounts to ensure competitive product pricing and optimal product mix
• Align on key process flows and infrastructure with a focus on maximizing operational efficiencies with Torch and external stakeholders
• Own onboarding process of new supplier accounts, making sure we are set up for success from day zero  
• Understand customer needs throughout the order lifecycle and prioritize improvements for our customers with partners across Operations, Product and Engineering
• Own the process for scoping, planning, and working cross functionally to execute revenue generating initiatives with our suppliers

Why Work at Torch Dental:

• Career planning for employees of all experience levels with a focus on professional development
• Work closely with a team that prioritizes the needs of small business owners in the healthcare industry
• Be part of an open and inclusive culture and work environment
• Participate in an employee-driven culture with happy hours, team events, and other initiatives to celebrate our many successes

Benefits:

• Annual salary range for this role: $85,000 - $100,000
• 401k benefits with Empower
• Unlimited paid time off (PTO)
• Maternity and Paternity leave
• Medical and dental coverage with Aetna
• Work from home stipend
• Commuter benefits for hybrid employees
• Fully stocked fridge and pantry for hybrid employees