Solution Architect

Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive. 

A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve. If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you’re someone who cares, there’s a place for you here. Join us and contribute to Sedgwick being a great place to work.

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Most Loved Workplace® 
Forbes Best-in-State Employer

PRIMARY PURPOSE: To design and oversee the software architecture of the company’s claims systems; to evaluate and consult with departments regarding applications and system needs; to determine solutions; to ensure integrity throughout all claims-related applications; and to direct the development and support the implementation and maintenance of claims-related applications ensuring compatibility and alignment with IT strategies and infrastructure.

ESSENTIAL FUNCTIONS and RESPONSIBILITIES

• Determines and directs implementation of long-term strategies for maintaining claims systems’ data and application integrity.
• Develops overall designs and defines projects for implementation of strategic technology initiatives by collaborating with management and colleagues throughout the company.
• Consults with project managers from various practice groups to keep informed of active and future projects and identifies areas of overlap.
• Assists in implementation of large client programs involving numerous interfaces or system modifications.
• Manages a team of business and technology analysts involved in researching strategic and tactical initiatives; facilitates team colleagues’ development.
• Reviews software change requests to identify duplication, similarities and feasibility; specifies action to be taken.
• Directs prioritization of tactical and strategic change requests.
• Advises claims systems’ management and team leaders of upcoming strategic initiatives; schedules projects for development based on resource availability; and stays abreast of strategic project development.
• Assists in projecting software and hardware requirements for claims-related applications.

ADDITIONAL FUNCTIONS and RESPONSIBILITIES

• Performs other duties as assigned.
• Supports the organization’s quality program(s).

QUALIFICATIONS

Education & Licensing
Bachelor’s degree with major in Information Systems or Management from an accredited college or university preferred.

Experience
Ten (10) years of related experience or equivalent combination of education and experience required to include eight (8) years of software and development and four (4) years project management experience. Extensive hands-on programming experience in database and data-driven applications strongly preferred.

Skills & Knowledge

• Thorough knowledge of software development areas including specification, security, application modularization and logic specifications
• Excellent oral and written communication, including presentation skills
• PC literate, including Microsoft Office products
• Leadership/management/motivational skills
• Analytical and interpretive skills
• Strong organizational skills
• Excellent interpersonal skills
• Excellent negotiation skills
• Good judgment and discretion skills
• Ability to work in a team environment
• Ability to meet or exceed Performance Competencies

WORK ENVIRONMENT
When applicable and appropriate, consideration will be given to reasonable accommodations.

Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines

Physical: Computer keyboarding, travel as required

Auditory/Visual: Hearing, vision and talking

NOTE: Credit security clearance, confirmed via a background credit check, is required for this position.

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.

If you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.