Full-Time

Head of Books and Records Oversight

Market Operations, MD

Posted on 10/25/2024

Citigroup

Citigroup

10,001+ employees

Global financial services and banking solutions

Fintech
Financial Services

Compensation Overview

$250k - $500kAnnually

+ Incentive Awards + Retention Awards

Senior, Expert

New York, NY, USA

Primary location is Jersey City, New Jersey.

Category
Financial Planning and Analysis (FP&A)
Risk Management
Finance & Banking
Requirements
  • Operations background with Industry expertise in financial accounting and the operational aspects of books and records management and account management
  • Ability to measure and assess the impact of stress shocks including fat-tailed risks.
  • Well-versed in reviewing the dimensions of franchise risk.
  • Serves as a point of escalation for key issues or time sensitive decisions.
  • Acts decisively in high risk scenarios, assessing a situation based on available data, experience, intuition, and judgment.
  • Ability to respond to challenges with creative solutions, adapts to changing business needs.
  • Demonstrated ability to make sound judgment calls on issues that can be both quantitative and qualitative in nature.
  • Ability to develop medium and long term plans and strategies
  • Has authority to negotiate and make independent decisions on critical activities
  • Able to manage issues associated with operational risk capital, in partnership with the business, Finance and the Risk organization.
  • Acts as a role model for managing people, coaching, and serving as a mentor.
  • Champions diversity and seeks to recruit, retain, and develop talent. Supports mobility.
  • Bachelor’s/University degree, Master’s degree preferred
  • Chartered accountancy qualifications preferred
Responsibilities
  • Build out current remediation team and build out the strategic team of 20+ people who will be the primary interface between Markets Operations and Finance/Technology/Business for all matters relating to books and records reporting
  • Work with line Operations teams to ensure all the correct metrics and controls are in place, with regular reviews to ensure monitoring remains relevant and effective
  • Work with Finance colleagues to ensure that balance sheet proofing is complete and that controls are designed effectively
  • Foster a good understanding of accounting practices/processes within the wider Markets Ops team, bridging the link between the movement of cash with how this is recorded on Citi’s books and records.
  • Partner closely with Business partners and Transformation teams on new initiatives/projects to ensure that financial controls are robustly considered and implemented
  • Understand and maintain Operations chart of accounts
  • Set a framework to ensure consistent roles and responsibilities for all Markets Ops staff as it pertains to how we control our account population and reconciliations requirements
  • Work with Markets Ops global functional managers to understand reasons for exceptions and breaks, ensuring issues are escalated timely, fixed at the root cause and look across for similar themes
  • Ensure well defined and documented processes are in place for reserve calculations across Markets Operations. Identify opportunities to reduce aged exceptions to reduce reserves
  • Review account ownership to ensure that the proofing processes are standard in their application and where relevant centralize these processes to drive efficiencies
  • Work with Finance and Operations Risk & Control to ensure Markets Operations are compliant with relevant policies and standards
  • Partner with Balance Sheet Control and risk reporting to support accurate and timely exceptions reporting
  • Work with Front office to ensure upstream data and processes are understood and robust so as to prevent downstream issues from occurring
  • Work with counterparts across the Centralized Operations team to promote consistency and common standards
  • Strengthen and standardize account opening processes, and ensure Operations maintain inventories of owned accounts
  • Work with Technology and internal partners to build a standard mechanism to accrue for and then pay/receive interest between internal desks/accounts across all products in Markets
  • Implement best practices to ensure reconciliations are correctly designed and compliant with relevant standards and controls
  • Promote development and retention of account and reconciliation SME’s across the group
  • Strengthen issue management processes, ensure emerging risks are correctly escalated with the appropriate level of urgency
  • Lead and oversee Markets Operations’ involvement in firm-wide programs related to accounting and book and records matters (e.g. Strategic Ledger). Represent Markets Operations at firmwide governance forums such as the Enterprise Design Authority.

Citigroup provides a variety of financial services to individuals, businesses, and governments around the world. Its offerings include consumer banking, credit, corporate and investment banking, securities brokerage, and wealth management. The company operates in over 160 countries, allowing it to facilitate cross-border transactions and serve a diverse clientele. Citigroup's products work by leveraging its extensive global network and technology to provide efficient banking solutions, generating revenue through interest on loans, service fees, trading, and investment management. What sets Citigroup apart from its competitors is its strong focus on sustainability and social responsibility, demonstrated through its investments in environmental, social, and governance (ESG) initiatives. The company's goal is to create a positive financial and social impact while achieving growth and profitability.

Company Stage

IPO

Total Funding

$59.8M

Headquarters

New York City, New York

Founded

1812

Growth & Insights
Headcount

6 month growth

12%

1 year growth

12%

2 year growth

1%
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Simplify's Take

What believers are saying

  • Citi's investment in Pylon enhances access to institutional-grade mortgage products.
  • The $50 million social financing supports Colombian SMEs, expanding Citi's market reach.
  • Citi's £200 million debt funding for iwoca boosts SME growth in Europe.

What critics are saying

  • Increased competition from fintech companies like Pylon and Capitolis.
  • Citi's investment in SeQura may risk returns if expansion fails.
  • Integration with Pylon's platform could expose Citi to operational risks.

What makes Citigroup unique

  • Citi operates in over 160 countries, offering a vast global network.
  • The company integrates technological innovations to deliver efficient banking solutions.
  • Citi's commitment to ESG initiatives sets it apart in the financial services industry.

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