Purchasing Coordinator @ Waterworks

Operations & Logistics (3)
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Operations & Logistics (3)

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About Waterworks

When you see the world’s most inspiring homes and hotels, you invariably find Waterworks in the mix. For over 40 years, our designs have elevated the bath and kitchen experience, with exquisite fittings, fixtures, hardware and more. We strive to be participants in exceptional design moments not just through our products, but through how our company name shows up in the world at large.

What We Provide

What gives us an edge over our competitors is our people. We work in a highly collaborative, creative environment that values each team member’s contributions to our mission. We empower our associates with extensive training, career growth opportunities, competitive salaries, bonus potential and a comprehensive benefits package including medical/dental/vision, and 401k retirement savings plan. We offer a generous PTO program (vacation, personal and sick time) with additional perks like some summer half days and a volunteer day. The company observes at least 8 federal holidays throughout the calendar year plus a floating holiday that associates can use at their discretion.

The Role

We’re seeking a detail-oriented and proactive Purchasing Coordinator to join our dynamic Supply Chain team. In this role, you’ll be the key link between our internal teams, suppliers, and client service operations—ensuring seamless execution of factory purchase orders and contributing directly to both financial accuracy and customer satisfaction.

Responsibilities

Manage the full lifecycle of factory purchase orders—from creation to delivery—ensuring accuracy in dates, pricing, shipping status, and documentation.
Serve as the primary point of contact for supplier communications, maintaining strong relationships and upholding service standards.
Respond to custom and special order inquiries, providing timely quotes, lead times, and availability updates.
Collaborate with Accounts Payable to resolve invoice discrepancies and support timely supplier payments.
Partner cross-functionally with Product Development, Distribution, and Client Experience teams to address order delays and shipping issues.
Drive continuous improvement in supplier performance related to lead times, shipping, and delivery.
Act as a liaison between factories and the Commercial Support Team to ensure alignment on product availability and project timelines.
Support special projects, process improvement initiatives and other responsibilities as assigned.

Requirements

Bachelor’s degree or equivalent professional experience.
3+ years of experience in purchasing, order management, or supply chain operations.
Familiarity with international shipping and customs processes.
Strong attention to detail and follow-through.
Excellent communication and customer service skills.
Ability to thrive in a fast-paced, team-oriented environment.
Proficiency in Microsoft Excel and other MS Office applications.
Experience with JD Edwards (JDE) is a plus.
Industry experience in plumbing or surface materials is a bonus.

Our Values

Be Authentic: Engage in real conversations. Communicate honestly with respect and professionalism.

Raise The Bar: Share ideas to uphold our standard of excellence. Never settle for less than the best.

Own It: Be responsible for your results. Empower yourself and others to step forward and lead.

Partner For Perfection: Collaborate with peers and teammates to deliver superior service to our clients.

Love What You Do & Do What You Love: Generate excitement and enthusiasm for our brand and company.

Waterworks is committed to promoting pay equity. Rate of pay is determined based on each individual's experience, qualifications, and the geographic location of the role. Final offer amounts are determined by multiple factors including candidate's experience and expertise and may vary from the amounts listed above.

Waterworks is an equal opportunity employer and does not discriminate against any applicant on the basis of race, color, religion, national origin, gender, marital status, age, disability, sexual orientation, military/veteran status, or any other status protected by federal or state law or local ordinance.

Purchasing Coordinator

Supply Chain

Waterworks

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