Full-Time

Field Service Engineer in Guelph

Ontario

Posted on 5/27/2024

Synapse International

Synapse International

11-50 employees

AI-powered global talent recruitment solutions

Consulting

Mid, Senior

Guelph, ON, Canada

Required Skills
Communications
Requirements
  • Experience of product support in the digital printing, Semi-Conductor, FPD or other relevant capital EQ industry
  • B.Sc. in Engineering, practical engineer, or relevant technical studies
  • Proven “Technical Hands On” Machine servicing Experience at customer sites
  • End to end, high technical capabilities, and strong troubleshooting skills
  • Self-learning capabilities, with ability to work in a team and alone under pressure
  • Excellent interpersonal skills, well organized and trustworthy
  • Working in a “Multi Cultural” company
Responsibilities
  • Provides on-site technical support to the customer
  • Be a focal point for the communication to and from the customer
  • Trains machine operators and maintenance staff
  • Implements machine upgrades and FCOs (Field Change Order)
  • Supports the customer for ongoing production and samples preparation
  • Opens service calls and send reports on machine performance
  • Maintain machine’s on-site spare parts stock
  • Be available for travel per need, supports other Velox’s customers’ sites upon request
  • Reports to Velox customer Services & Solutions VP

Synapse International excels as a desirable workplace due to its strong emphasis on technology-driven solutions in the recruitment industry, leveraging AI to enhance hiring processes effectively. This approach not only positions the company at the forefront of tech-enabled recruitment solutions but also fosters a culture of technical excellence and efficiency among its global workforce. The proprietary AI-driven methods facilitate the building of exceptional teams, making it an attractive environment for those passionate about transformative tech and optimal team compositions.

Company Stage

N/A

Total Funding

N/A

Headquarters

Marina del Rey, California

Founded

2013

Growth & Insights
Headcount

6 month growth

0%

1 year growth

-4%

2 year growth

26%