Senior Product Designer

Job Description

We’re excited to be adding a Senior Product Designer to our growing team! This is an engaging and challenging opportunity that plays an integral role in shaping the development of our upcoming connected Master Lock products. We are looking for a creative, user-obsessed and results-oriented product designer who wants to live on the edge of technologies that bring software and hardware together, within the connected home.

This position will report directly to the Principal Product Designer. We are seeking a Senior Product Designer to support our efforts in building world-class solutions for our direct-to-consumer products, as well as our business partners. You will play a key role in building smart security products that people love.

POSITION LOCATION:

This position is eligible for a hybrid schedule with all work performed in Deerfield IL, or San Francisco CA where the candidate will be expected to be on-site 3 days per week (Tuesday, Wednesday, Thursday).

RESPONSIBLIITIES:

· Using your full range of skills (UX design, design thinking, interaction design, prototyping, visual design) to contribute to elegant user experiences that span digital (mobile, web) and physical (devices) interfaces, guided by market and product requirements to solve real problems for real people.

· Designing independently and taking design ownership throughout the entire product lifecycle, in multiple product areas.

· Consistently leveraging all available quantitative and qualitative data to inform design decisions and creatively suggesting data sources when they are not readily available.

· Communicating and closely collaborating with software and hardware product managers, engineers, and executive stakeholders.

· Advocating for changes, refinements, and ongoing improvements to the user experience.

· Working across the entire design stack including helping to refine understanding of problems and needs, ideating, iterating, prototyping interactions in detail, and producing high-fidelity visuals.

· Playing a lead role in maintaining documentation of user experience in accordance with design practices.

· Facilitating workshops with cross-functional teams and with multiple stakeholders and constituencies. Leading design activities and workshops like journey mapping, design critiques.

· Planning and leading user testing.

· Working with ecosystem and business partners to develop user experiences that work seamlessly for people, across multiple physical and digital technologies.

· Mentor and support junior and mid-level designers by providing constructive feedback, sharing best practices, and foster a collaborative, growth-oriented design culture through regular design reviews and informal coaching.

Qualifications

· 5+ years of design experience, with 2 years focused on IoT products.

· A BA/BS in design, UX/UI, HCI, or equivalent professional experience.

· Expert proficiency in Figma for UI/UX design, prototyping, and collaborative design processes, along with experience in leveraging Jira for project and issue tracking.

· Strong skills in developing and applying design systems.

· Fluency with interaction design, and advanced prototyping, including proficiency with Protopie.

· Excellent visual design skills for polished, pixel-perfect outcomes.

· A profound understanding of user-centered design (UCD) principles, with the ability to distill complex physical and digital interactions into seamless, intuitive user experiences.

· A solid understanding of Material Design and Apple’s human interface guidelines.

· Knowledge of Swift UI and Jetpack Compose capabilities is a plus.

· Experience working independently through an end-to-end product design process as a part of a scrum software team (product owners, mobile, backend, and quality assurance engineers).

· Superior communication and teamwork abilities, proven through experience in diverse, cross-functional team settings.

· A proactive approach to design decision-making, self-management, and organization, with a talent for identifying and solving complex design challenges.

· Mastery in thinking holistically about user experiences across diverse product categories and focus on all possible states and micro-interactions (error handling, edge cases, success states) with relentless attention to detail.

· Expert in developing user models, use cases, and user journeys in close collaboration with product managers within a scrum agile framework.

· Knowledge of how devices connect to and communicate with each other over the internet, including familiarity with IoT platforms, protocols (such as MQTT, CoAP, and HTTP), and network security.

· Familiarity with the basics of electronics and an understanding of firmware development processes for IoT devices.

· Knowledge of encryption, authentication, and secure communication protocols to ensure the privacy and security of users. Understanding of the vulnerabilities specific to IoT device design and how to mitigate them.

· Advanced command of current design tools and methodologies, with an openness to adopt new technologies and skills essential for realizing cutting-edge designs and prototypes.