Business Relationship Manager / Project Manager

À propos de Carrier

Carrier Global Corporation, leader mondial des solutions intelligentes pour le climat et l’énergie, s’engage à développer des innovations qui apportent confort, sécurité et durabilité au quotidien. Grâce à des avancées de pointe dans des solutions climatiques telles que le contrôle de la température, la qualité de l’air et le transport, nous améliorons la vie, soutenons des secteurs essentiels et assurons le transport sécurisé des denrées alimentaires, des médicaments vitaux et bien plus encore. Depuis l’invention de la climatisation moderne en 1902, nous avançons avec une mission claire : améliorer nos vies et le monde que nous partageons. Nous restons leaders grâce à une équipe mondiale, inclusive et d’excellence, qui place le client au cœur de toutes nos actions. Pour en savoir plus, consultez corporate.carrier.com ou suivez Carrier sur les réseaux sociaux @Carrier.

Job Description:

We are seeking a Business Relationship Manager / Project Manager to join the Digital Technologies team supporting CST Europe. In this role, you will serve as a strategic partner to business leaders, helping translate finance, commercial, service, and supply chain priorities into scalable digital solutions. You will lead initiatives across JD Edwards EnterpriseOne, S4 Hannah and AI initiatives, with a focus on improving business processes, strengthening operational performance, and delivering measurable value. This role is ideal for a candidate who combines strong ERP knowledge, project leadership, stakeholder management, and an interest in applying AI and automation to real business challenges.

Essential Responsibilities:

• Serve as the primary Digital / IT partner for JD Edwards EnterpriseOne and related business applications supporting finance, sales, service, and supply chain processes.

• Build trusted relationships with business leaders to understand priorities, shape digital roadmaps, prioritize demand, and translate business needs into actionable programs and projects.

• Lead JD Edwards projects, enhancements, integrations, upgrades, process improvements, and AI-enabled initiatives from planning through deployment, stabilization, and adoption.

• Partner with cross-functional teams to simplify workflows, improve data quality, automate manual activities, and support continuous improvement across ERP-enabled processes.

• Identify and promote practical AI, analytics, and automation opportunities that improve productivity, decision-making, forecasting, exception management, and user experience.

• Work with business users, consultants, Centers of Excellence, data teams, and suppliers to define requirements, document solutions, support testing, manage deployment, and sustain business outcomes.

• Oversee ERP support, incident resolution, change requests, release activities, and service performance to ensure business continuity and strong user satisfaction.

• Coordinate third-party and offshore supplier activities to ensure quality delivery, clear accountability, and alignment with business priorities.

• Ensure projects and solutions comply with Carrier / Transicold methodologies, cybersecurity, data privacy, internal control, and Sarbanes-Oxley requirements.

• Prepare stakeholder communications, steering committee updates, training plans, adoption activities, and post-implementation value tracking.

Qualifications:

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• 12+ years of experience delivering ERP-enabled business transformation, digital projects, or enterprise application initiatives.

• 10+ years of hands-on experience with JD Edwards EnterpriseOne, including business process design, requirements definition, testing, integrations, reporting, support, and continuous improvement.

• Strong understanding of finance, distribution, order management, procurement, inventory, service, or supply chain processes in an industrial environment.

• Experience acting as a Business Relationship Manager, digital partner, project manager, or trusted advisor to business stakeholders.

• Proven ability to lead cross-functional projects from idea through deployment, stabilization, adoption, and value realization.

• Working knowledge of AI, analytics, automation, or data-driven transformation, with the ability to identify practical use cases in ERP and business process environments.

• Ability to build business cases, facilitate prioritization, manage demand, communicate trade-offs, and connect digital investments to business outcomes.

• Experience with Salesforce, CPQ, integration middleware, reporting tools, data governance, or cloud platforms is preferred.

• Strong communication, facilitation, organization, and influencing skills, with the ability to work effectively across functions, levels, and geographies.

• Experience coordinating third-party suppliers, offshore teams, service delivery, or support models in a global enterprise environment.

• Strong analytical, problem-solving, change management, and customer-service mindset, with the ability to balance strategic thinking and hands-on execution.

Education:

• Bachelor’s degree in Business management/computer science, Engineering, or a related field; equivalent experience will also be considered. MBA, PMP, Agile certification, JD Edwards certification, or AI / data analytics training preferred.

Fourchette de rémunération

La rémunération annuelle pour ce poste est comprise entre €61 500,00-€123 500,00 par an.Les facteurs pouvant influencer la rémunération incluent notamment les compétences, la formation, l’expérience et d’autres qualifications spécifiques du candidat retenu.

Autres éléments de rémunération

Ce poste ouvre droit à des primes à court terme, sous réserve de conditions définies.

Avantages

Nous proposons un package de rémunération globale compétitif pouvant inclure d’autres avantages et programmes de bien-être. Ceux-ci varient selon le poste et le lieu et visent à soutenir la santé, la sécurité et la réussite des collaborateurs.

Égalité de traitement et non-discrimination

Carrier s’engage en faveur de l’égalité de traitement et de la non-discrimination.

Tous les candidats qualifiés seront examinés sans distinction de race, couleur, religion, sexe, orientation sexuelle, identité de genre, origine nationale, âge, handicap ou toute autre catégorie protégée.

Si vous avez besoin d’un aménagement raisonnable pour participer au processus de recrutement, contactez-nous à [email protected].

Date limite de candidature

Les candidatures seront acceptées pendant au moins 14 jours à compter de la date de publication : 8 July 2026

Avis de confidentialité des candidats

Veuillez cliquer sur le lien ci-dessous pour consulter l’avis de confidentialité.

Utilisation de l’IA

Des outils technologiques, y compris des outils basés sur l’IA, peuvent soutenir certaines étapes du processus de recrutement, sous la supervision de personnes.