Data Annotator and Translator, Japanese (hourly employment via Workforce Logiq)

The position is fully remote (candidate must be authorized to work in Canada, PGWPP accepted) and part-time: 20 hours a week at a minimum, maybe more by mutual agreement, up to 40 hours a week.

Partially flex-time: many assignments can be done outside of our business hours.

Data annotation entails categorizing, tagging, labeling, and evaluating textual information. This role is a blend of data annotation and translation. 

Who we are

Moveworks is revolutionizing how companies support their employees — with the first conversational AI platform for the enterprise. Built on the world’s most advanced large language models, like GPT-3, Moveworks gives employees exactly what they need - from IT support to HR help to policy information. Every employee at customers like DocuSign, Broadcom, and Hearst use Moveworks to make work effortless.

Founded in 2016, Moveworks has raised $315 million in funding, at a valuation of $2.1 billion. We’ve been named to the Forbes AI 50 list for three consecutive years, while earning recognition as the Best Chatbot Solution at the 2021 AI Breakthrough Awards. Above all, we’ve built an AI company that puts people first, which is why both Inc. and the San Francisco Business Times called Moveworks one of the Best Workplaces of 2021.

Come join one of the fastest-growing teams on the planet!

What you will do

• Grading the quality of algorithmic responses to user queries
• Tagging salient information in user-entered text
• Identifying mentions of common software titles and other named entities in support tickets in IT and other enterprise domains
• Categorizing support tickets by user intent using a complex multi-dimensional taxonomy
• Evaluating the performance of an AI chatbot
• Giving human feedback to MT (machine translation) algorithms
• Evaluating and commenting on the accuracy of language detection machine learning algorithms
• Search relevance evaluation
• Intent categorization using a complex, taxonomy of intents
• And, of course, translation (bi-directional)!

Expert fluency in English and Japanese is required. Appreciation for language nuances borne out of bi-directional written translation experience and/or academic study is necessary for this job. We are especially interested in how you approach the level of formality in the source and the target language, as well as how attuned you are to issues surrounding the language register in translating instructions for users.

What you bring to the table

• Cultural awareness
• Passion for the study of languages with all its applications
• Attention to detail coupled with the ability to see the big picture
• Familiarity with the IT domain and its terminology in both English and German
• Reliable performance on repetitive tasks (we like to think of our tasks as “non-boring and  repetitive”)
• An analytical mindset
• The ability to form and apply mental models consistently
• Accuracy at speed
• Motivation to meet recurrent deadlines on rolling tasks
• Ability to explain your thought process and decision making
• Willingness to put yourself in the shoes of others and empathetic understanding of the needs of users
• Proactive self-starter capable of focused independent work
• Adept at remote collaboration (Slack, ZOOM, Google suite)
• Excited to learn and improve
• Curious and creative