Full-Time

Head of Lab IT Infrastructure & Service Delivery

Enterprise Infrastructure & Cloud Services

Posted on 8/21/2026

Nokia

Nokia

10,001+ employees

Global provider of mobile, fixed networks

No salary listed

United States

In Person

Category
DevOps & Infrastructure (1)
Required Skills
Incident Response
ServiceNow
Risk Management

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Requirements
  • At least 10 years of experience in data center operations, lab infrastructure, factory IT operations, critical facilities engineering, enterprise infrastructure services, or mission-critical technical environments.
  • Strong understanding of IT service management, service-level agreement delivery, operating models, escalation processes, and 24x7 support operations.
  • Experience managing solid-line and dotted-line resources across technical operations, service delivery, and business-aligned support activities.
  • Strong working knowledge of operational monitoring and cybersecurity controls for mission-critical environments.
  • Experience managing multi-site or global delivery.
  • Proven success leading complex infrastructure, service transformation, and operational-improvement programs.
  • Familiarity with safety, operational, compliance, cybersecurity, asset-management, and monitoring standards.
  • Proficiency with capacity planning tools, asset-management solutions, monitoring platforms, ServiceNow, and financial systems.
  • Leadership and stakeholder influence across cross-functional teams, Digital Office service owners, business segments, and senior stakeholders.
  • Problem-solving, decision-making, and agility in high-pressure operational environments.
  • Strong organizational, planning, rota-management, and time-management skills.
Responsibilities
  • Define and deliver service levels for Labs and develop a strategic roadmap for Lab IT services from network to cloud.
  • Ensure alignment of Lab IT services with business, research and development, engineering, security, operations, and capacity needs.
  • Transform the people, processes, tools, governance, and operating model involved in delivering Lab IT services to the businesses.
  • Ensure lab environments meet performance, resiliency, operational, security, monitoring, asset-management, compliance, and support requirements.
  • Drive improvements in cost efficiency, standardization, service maturity, and long-term operational sustainability.
  • Define Lab IT infrastructure architecture and service strategy for lab networks, compute services, and workstations, including capacity planning, modernization, consolidation, supportability, and future expansion.
  • Define, agree, and deliver Lab service levels and service-level agreements in alignment with business needs, service roadmaps, and operational capabilities.
  • Align technical infrastructure and service delivery needs with engineering priorities, Digital Office service ownership, business requirements, cybersecurity expectations, and corporate objectives.
  • Evaluate technical readiness, scalability, operational suitability, and support-model requirements for new or expanded lab, fab, and factory environments.
  • Own governance for data center, manufacturing, lab, fab, factory, and mission-critical infrastructure, including standards, lifecycle requirements, service ownership, approval processes, and operating-model adherence.
  • Ensure lab environments comply with operational and information-security blueprints and standards.
  • Establish governance with Lab leaders and business stakeholders to review service performance, address deficiencies, and drive continuous improvement.
  • Establish design and operational frameworks for high-density compute, network connectivity, resiliency, monitoring, platform services, and lab IT operations.
  • Lead or oversee complex data center and lab expansion, modernization, transformation, and service-improvement projects.
  • Coordinate with Engineering, business stakeholders, IT, Security, Operations, Digital Office service owners, and EICS service teams to integrate technical and service-management requirements into project delivery.
  • Ensure execution meets service-level agreement, safety, compliance, quality, schedule, budget, resiliency, supportability, and operational-readiness targets.
  • Monitor operational performance indicators including service-level agreement attainment, uptime, incident response, and service quality.
  • Create and maintain 24x7 support schedules and rota coverage for the competence areas required to support Lab IT operations.
  • Manage solid-line resources and dotted-line Digital Office or business segment resources assigned to lab maintenance and operational support activities.
  • Agree with Digital Office service owners the Mode of Operation for Labs, including support responsibilities, escalation paths, rota participation, and resource assignments.
  • Drive optimization programs for harmonization, standardization, automation, and support maturity.
  • Lead risk assessments, failure analyses, service reviews, and mitigation plans for critical systems and Lab IT services.
  • Ensure Lab IT assets are monitored by the Cyber Defense Center and integrated into required operational monitoring processes.
  • Own Lab IT asset-management requirements and ensure an accurate inventory of IT assets is maintained across relevant environments.
  • Ensure all Lab IT assets are maintained in the approved asset-management solution.
  • Drive remediation of asset, monitoring, operational, and security-control gaps with Cybersecurity, Digital Office service owners, operations teams, and business stakeholders.
  • Support development of business cases, cost models, funding packages, and strategic investments for EICS technical infrastructure.
  • Manage operating expenditure and capital expenditure planning, forecasting, and oversight for Lab IT infrastructure service initiatives.
  • Identify cost-saving opportunities through consolidation, modernization, standardization, automation, and service improvements.
  • Engage regularly with research and development, Network Infrastructure, IT Infrastructure, Security, Cyber Defense Center, Operations, Digital Office service owners, Lab leaders, and Business Segment stakeholders.
  • Establish and maintain trusted relationships with relevant business-segment stakeholders.
  • Ensure technical infrastructure and Lab IT service decisions reflect engineering requirements, service strategy, cybersecurity expectations, operational constraints, and business priorities.
  • Facilitate transparent communication, performance reviews, escalation management, and alignment across stakeholders.
  • Implement risk-management frameworks addressing critical systems, redundancy levels, operational resilience, security requirements, and incident preparedness.
  • Ensure Lab IT operations comply with global standards, local regulations, corporate policies, and agreed operational and security blueprints.
  • Lead readiness assessments, troubleshooting, and escalation support during critical outages, incidents, audits, and operational events.

Nokia provides mobile, fixed, and cloud network solutions for service providers, enterprises, and consumers, including hardware, software, and services to build and manage 5G, fixed, and cloud networks. Customers install Nokia equipment and software or subscribe to managed services, with Nokia supplying base stations, switches, network management tools, and ongoing support, plus IP licensing. It differentiates itself by offering an end-to-end mix of technologies, software, services, and intellectual property licensing across mobile, fixed, and cloud, with a focus on sustainability and inclusivity. Its goal is to help customers deploy scalable, secure, and sustainable networks that enable digital transformation and next-generation experiences.

Company Size

10,001+

Company Stage

IPO

Headquarters

Espoo, Finland

Founded

1865

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Simplify Jobs

Simplify's Take

What believers are saying

  • Q2 2026 AI and Cloud orders hit €2.8 billion, with 50% conversion expected.
  • Nokia opened AI-RAN commercial sales in July 2026, targeting 5G-Advanced and 6G.
  • US optical expansion starts in 2026, including San Jose, Pennsylvania, and Arizona manufacturing.

What critics are saying

  • Nokia plans to close almost all mainland China sites by December 2026, cutting jobs.
  • Q2 2026 free cash flow was negative €732 million, squeezing balance sheet flexibility.
  • AI-RAN revenue conversion starts in 2027; commercialization slippage leaves China and core hardware exposed.

What makes Nokia unique

  • Nokia AI-RAN launched July 2026, pairing NVIDIA and anyRAN into one platform.
  • Technology Standards collected €2.2 billion in 2024, powered by Apple and Samsung licenses.
  • Network Infrastructure grew 12% constant-currency in Q2 2026, led by Optical Networks.

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Benefits

Hybrid Work Options

Professional Development Budget

Growth & Insights and Company News

Headcount

6 month growth

5%

1 year growth

5%

2 year growth

6%
Yle
Aug 20th, 2026
Writer and former CEO of Nokia Kalle Isokallio has died.

Writer and former CEO of Nokia Kalle Isokallio has died. Isokallio was born in 1948. 13:44 - Updated 13:53 Writer and former CEO of Nokia Kalle Isokallio has died at the age of 78. The matter has been confirmed to Yle by the Digital and Population Data Services Agency, according to which Isokallio died on August 19. Isokallio was born in 1948. Isokallio was CEO of Nokia from 1990 to 1992. He was a freelance writer from 1996. Isokallio has also been a participant in Yle's Jälkiviisaat program.

GlobeNewswire
Aug 19th, 2026
Nokia ranked No. 1 for mobile core portfolio competitiveness in Omdia's 2026 market landscape report.

Nokia ranked No. 1 for mobile core portfolio competitiveness in Omdia's 2026 market landscape report. August 19, 2026 03:00 ET | Source: Nokia Oyj * Recognition highlights Nokia's leadership across all aspects of 5G core, with products that help operators modernize their networks for the AI era. Espoo, Finland - For the second consecutive year, Nokia has been ranked No. 1 for mobile core portfolio competitiveness in Omdia's "Market Landscape: Core Vendors" report. The 2026 edition named Nokia a leader across all seven competitiveness categories: core portfolio breadth, cloud-native maturity, signaling, automation, core as a service, AI/ML and analytics, and implementations of other network functions. The recognition reflects Nokia's continued investment in mobile core technologies that help operators modernize their networks for the AI era. Recent deployments include the world's first commercial mobile telco service based on 5G Core SaaS; Core SaaS Edge enabling local breakout for roaming subscribers; core network resilience solutions; telecom core modernization programs, and mission-critical network upgrades supporting the IoT, rail and utilities sectors. "Core networks are becoming the intelligence layer of modern communications, connecting cloud-native operations, AI-driven automation and application innovation," said Kal De, SVP, Core Networks at Nokia. "This recognition from Omdia highlights the breadth and maturity of our portfolio across every major category operators are using to evaluate connectivity partners who can help them move toward more autonomous, resilient and programmable networks." "Nokia continues to distinguish itself as a technology leader in core networks, with advanced capabilities in categories spanning cloud native maturity, automation, AI/ML and analytics, and Core as a Service," said Roberto Kompany, Principal Analyst, Mobile Infrastructure at Omdia. "These are no longer optional innovations but strategic requirements for telecommunication providers pursuing greater operational efficiency, service agility and monetization opportunities. Nokia's comprehensive approach demonstrates a deep understanding of both current operator challenges and the future direction of the telecom market." Omdia's 2026 report expanded its assessment to 12 vendors while also updating category weightings to reflect evolving operator priorities, including increased emphasis on AI/ML and analytics capabilities. Nokia's core portfolio supports deployment models spanning private, public and hybrid cloud environments and helps operators simplify core operations through automation, AI-driven analytics, resilient architectures and network exposure capabilities. The company's approach enables telecom providers and mission-critical enterprises to accelerate service innovation while reducing operational complexity and improving network agility. About Nokia Nokia is a global leader in connectivity infrastructure powering the AI supercycle. We create the networks that connect intelligence, combining a complete connectivity view across fixed, mobile, IP, optical, core and data center networks. Through secure-by-design, AI-native innovation, Nokia delivers the trusted infrastructure that makes AI work at scale and advances connectivity to secure a brighter world.

Alabama Business Reporter
Aug 19th, 2026
Nokia ranked No. 1 for mobile core portfolio competitiveness in Omdia's 2026 market landscape report.

Nokia ranked No. 1 for mobile core portfolio competitiveness in Omdia's 2026 market landscape report. * Recognition highlights Nokia's leadership across all aspects of 5G core, with products that help operators modernize their networks for the AI era. Espoo, Finland - For the second consecutive year, Nokia has been ranked No. 1 for mobile core portfolio competitiveness in Omdia's "Market Landscape: Core Vendors" report. The 2026 edition named Nokia a leader across all seven competitiveness categories: core portfolio breadth, cloud-native maturity, signaling, automation, core as a service, AI/ML and analytics, and implementations of other network functions. The recognition reflects Nokia's continued investment in mobile core technologies that help operators modernize their networks for the AI era. Recent deployments include the world's first commercial mobile telco service based on 5G Core SaaS; Core SaaS Edge enabling local breakout for roaming subscribers; core network resilience solutions; telecom core modernization programs, and mission-critical network upgrades supporting the IoT, rail and utilities sectors. "Core networks are becoming the intelligence layer of modern communications, connecting cloud-native operations, AI-driven automation and application innovation," said Kal De, SVP, Core Networks at Nokia. "This recognition from Omdia highlights the breadth and maturity of our portfolio across every major category operators are using to evaluate connectivity partners who can help them move toward more autonomous, resilient and programmable networks." "Nokia continues to distinguish itself as a technology leader in core networks, with advanced capabilities in categories spanning cloud native maturity, automation, AI/ML and analytics, and Core as a Service," said Roberto Kompany, Principal Analyst, Mobile Infrastructure at Omdia. "These are no longer optional innovations but strategic requirements for telecommunication providers pursuing greater operational efficiency, service agility and monetization opportunities. Nokia's comprehensive approach demonstrates a deep understanding of both current operator challenges and the future direction of the telecom market." Omdia's 2026 report expanded its assessment to 12 vendors while also updating category weightings to reflect evolving operator priorities, including increased emphasis on AI/ML and analytics capabilities. Nokia's core portfolio supports deployment models spanning private, public and hybrid cloud environments and helps operators simplify core operations through automation, AI-driven analytics, resilient architectures and network exposure capabilities. The company's approach enables telecom providers and mission-critical enterprises to accelerate service innovation while reducing operational complexity and improving network agility. About Nokia Nokia is a global leader in connectivity infrastructure powering the AI supercycle. Alabama Business Reporter create the networks that connect intelligence, combining a complete connectivity view across fixed, mobile, IP, optical, core and data center networks. Through secure-by-design, AI-native innovation, Nokia delivers the trusted infrastructure that makes AI work at scale and advances connectivity to secure a brighter world. Legal Disclaimer: EIN Presswire provides this news content "as is" without warranty of any kind. Alabama Business Reporter do not accept any responsibility or liability for the accuracy, content, images, videos, licenses, completeness, legality, or reliability of the information contained in this article. If you have any complaints or copyright issues related to this article, kindly contact the author above.

StocksToTrade
Aug 18th, 2026
NOK stock slides as ADR underperformance deepens.

NOK stock slides as ADR underperformance deepens. TIM BOHEN - UPDATED AUG. 18, 2026, 4:49 PM ET Nokia Corporation Sponsored stocks have been trading down by -3.62 percent after reports of weakening network equipment demand. Key takeaways. * Nokia's ADRs led continental European decliners, dropping 6.3% while the broader Europe ADR index was nearly flat. * Nokia's ADRs declined 2.6%, underperforming a positive move in the broader European ADR index. * Telecom equipment maker Nokia fell 3.6%, ranking among continental European decliners alongside Sequans Communications. * Nokia was among several European ADRs underperforming in a rising European ADR market, with group declines of about 2% to nearly 5%. * In another session, Nokia's ADRs again lagged, slipping roughly 0.6%-2.5% while the S&P Europe Select ADR Index advanced. Live Update At 16:48:37 EDT: On Tuesday, August 18, 2026 Nokia Corporation Sponsored stock [NYSE: NOK] is trending down by -3.62%! Discover the key drivers behind this movement as well as its expert analysis in the detailed breakdown below. Quick financial overview. NOK has quietly been grinding higher on the chart, even as its ADR headlines stay negative. From late July 2026 around $8.41 to the latest close near $10.39, Nokia shares have staged a steady trend move, gaining roughly 23% in a few weeks. That tells traders there is real buying support underneath the headline noise. Intraday, NOK has been a textbook grinder. The 5-minute tape shows tight ranges between roughly $10.33 and $10.49 for most of the session, with lots of wicks but very little follow-through in either direction. For active trading, that means you are dealing with a controlled, liquid name, not a wild low-float. On the fundamentals, Nokia is no penny-stock science project. The company is generating about $19.22B in annual revenue, but the profit profile is thin. A pretax profit margin of 6.8% and a return on equity near 5.8% show NOK is profitable, yet far from a cash-gushing giant. The price/earnings ratio around 77.7 is rich versus those modest returns, signaling traders are paying up for stability, not explosive growth. With a leverage ratio of 1.8 and about $5.46B in cash, Nokia's balance sheet gives it room to ride out cycles, but the upside will still hinge on execution and sentiment. Why traders are watching NOK's persistent ADR weakness. The technicals say "uptrend," but the ADR tape on NOK has been telling a very different story over the past few weeks. Across multiple sessions, Nokia's ADRs have repeatedly shown up on the decliners list while the broader European ADR indices drift higher or stay flat. For seasoned traders, that kind of persistent relative weakness is a loud signal. On 2026/07/28, Nokia's ADRs dropped 6.3%, leading continental European decliners in a session where the broader Europe ADR index was basically unchanged. That is not a market-wide risk-off move; that is stock-specific selling. The next day, 2026/07/29, Nokia slipped another 3.6%, again near the front of the losers board, this time alongside Sequans Communications. That back-to-back hit built a clear short-term down-momentum narrative in NOK's ADR line. The pattern did not stop there. On 2026/07/22, Nokia's ADRs fell 2.6% while the broader index pushed higher. On 2026/07/24, NOK was again grouped with European ADR underperformers, in a market where losses in that laggard cohort ran from roughly 2% to nearly 5%. Fast-forward into early August: on 2026/08/05 and again on 2026/08/07, Nokia shows up once more among decliners, off roughly 0.6%-2.5% even as the S&P Europe Select ADR Index advanced or stayed slightly positive. For active traders, that string of days matters more than any single print. Nokia is clearly struggling to attract aggressive ADR buying, even while its local share chart trends up. That kind of divergence can set up clean technical trades - breakdowns if the ADR weakness drags the primary listing lower, or sharp snap-backs if negative sentiment overextends. The key is to track NOK's ADR performance versus its home-market chart and be ready to move when the two finally reconnect. Conclusion. NOK is a classic real-world trading puzzle right now. On one hand, the daily chart shows Nokia in a steady uptrend from late July 2026, climbing from the low $8s to above $10 with higher lows and controlled pullbacks. On the other hand, its ADRs keep landing in the red on days when European ADR indices are flat or even green. That repeated underperformance - drops of 6.3%, 3.6%, 2.6%, and then smaller 0.6%-2.5% hits - tells traders sentiment around Nokia is fragile, especially in U.S. trading hours. Fundamentally, Nokia brings scale and stability, with around $19.22B in revenue, over $5.46B in cash, and solid equity of roughly $20.97B backing the ticker. But a stretched P/E around 77.7 and modest returns on assets and equity mean NOK is priced more like a defensive telecom tech play than a fast-growing disruptor. That leaves little margin for error when momentum turns. For traders in the Tim Sykes community, this is exactly the kind of setup to study: clean trend, clear relative-strength story, and repeated ADR weakness that can trigger sharp moves when the crowd finally overreacts. As Tim Sykes likes to say, "Patterns repeat because human nature doesn't change - your job is to recognize them early and manage risk like a pro." As Tim Bohen, lead trainer with StocksToTrade says, "If you're still guessing at the end of your analysis, it's probably not a trade worth taking.". NOK's current tape is a live case study in that rule, and for now, the lesson is to respect the down-pressure on the ADRs, stick to your trading plan, and cut losses fast if the pattern breaks. This is stock news, not investment advice. StocksToTrade News delivers real-time stock market updates tailored to highlight the key catalysts driving short-term price movements. Its coverage is designed for active traders and investors who thrive in fast-moving markets, with a focus on volatile sectors like penny stocks, AI stocks, Robinhood stocks and other momentum plays. From earnings reports and FDA approvals to mergers, new contracts, and unusual trading volume, StocksToTrade, Inc. break down the events that can spark significant price action. Looking to level up your trading game? Explore StocksToTrade, the ultimate platform for traders. With powerful tools designed for swing and day trading, integrated news scanning, and even social media monitoring, StocksToTrade keeps you one step ahead. Once your watchlist is set, take the next step and trade with confidence using StocksToTrade's robust platform. Don't miss out - grab your 14-day trial for just $7 and experience the edge you need to thrive in today's fast-paced markets. The hours when the stock market is closed to everyone except you. Every week, there's a stretch of time when the biggest players on Wall Street physically leave the market and don't come back until Monday. Meanwhile, news keeps breaking on hundreds of small, overlooked companies. Millionaire trader Tim Sykes calls that window the Weekend Gap, and it's the reason he can buy a small stock on a Friday afternoon, close his laptop, and check back Monday morning to see what happened while the market was shut. He recorded a free video walking through exactly how it works.

The Business Times
Aug 18th, 2026
Nokia to close almost all sites in mainland China by year end.

Nokia to close almost all sites in mainland China by year end. It's taking steps to better align its operations in China with its global operations Published Tue, Aug 18, 2026 · 10:46 PM * A Nokia spokesperson said the group's operations in China has steadily declined in recent years. PHOTO: REUTERS [BEIJING] Finnish telecom equipment maker Nokia plans to cut most of its workforce in mainland China and close sites in stages by year end, the South China Morning Post reported on Tuesday (Aug 18), citing sources familiar with the situation. A Nokia spokesperson said the group has communicated earlier that it has been taking steps to better align its operations in China with its global operations, and that its China business has steadily declined in recent years. "Thus, we are adjusting our operational footprint in China to address this reality," the spokesperson said in an email. Nokia did not immediately give any further detail on the changes. REUTERS Share with us your feedback on BT's products and services