Marksman Security is built on serving our clients and building careers – just like yours. We are trusted by some of the most well-known companies and properties in the country while remaining dedicated to building personalized security solutions that solve the needs of every customer we support. Named as a nationally recognized Top Workplace in 2024 and 2025 by USA Today, Marksman's customized approach to security services will provide you with the opportunity to learn, grow and succeed. Our core values of being Unified, Transparent, Innovative, Committed and Accountable help us in providing unparalleled service and support in all that we do. If you are looking for a meaningful career, a culture of excellence, and the ability to make a difference, we want to talk to you!

The Role

We are hiring a VP, Business Operations to build and run the company’s business operating system—driving financial rigor, performance management, and cross-functional accountability at scale.

This role reports to the COO and serves as a critical counterbalance to a highly execution-focused leadership model. The mandate is to ensure the organization operates with clarity, discipline, strong economic decision-making, and consistent execution across the field.

Core Mandate

Establish and run a company-wide operating cadence (weekly/monthly/quarterly)
Build standardized KPIs and performance dashboards across regions and functions
Drive budgeting, forecasting, and scenario planning
Create visibility into margin, cost structure, and ROI by region and service line
Enforce accountability and goal alignment across a distributed leadership team
Support executive decision-making with clear, data-driven insights
Partner with COO on resource allocation and prioritization

Enterprise Program Execution

Ensure disciplined execution of cross-functional, company-wide initiatives (e.g., technology rollouts, operational transformations, new service implementations)
Establish frameworks to plan, track, and deliver strategic programs at scale
Drive alignment across operations, technology, HR, and finance to ensure initiatives land effectively in the field
Identify execution risks early and drive course correction and accountability
Ensure initiatives translate into measurable operational and financial outcomes, not just activity

Organizational Effectiveness & Talent Discipline

Drive consistency in operating playbooks and field execution standards across regions
Partner with the CHRO to strengthen performance management systems and rigor
Help implement and scale high-potential identification and development programs
Support succession planning for key operational and regional leadership roles
Ensure talent decisions are aligned with business performance and strategic priorities
Reinforce a culture of accountability, coaching, and measurable performance outcomes

Candidate Profile

Experience

10–15+ years in business operations, finance, strategy, or consulting
Experience in large, distributed organizations (multi-site, 5,000+ employees)
Background in field-based operations (e.g., security, facilities, logistics, services) preferred
Strong exposure to P&L management, forecasting, and financial modeling
Track record of building operating cadences and KPI-driven organizations
Experience leading large-scale, cross-functional programs or transformations
Experience partnering with HR/People teams on performance and talent systems

Capabilities

High business IQ — connects operations, financial outcomes, and execution
Structured and systems-oriented — drives rigor in performance, programs, and people processes
Strong program leadership — ensures initiatives are executed consistently across a distributed organization
Executive presence — able to influence and challenge senior leaders
Analytical depth + practical judgment — not just reporting, but decision-shaping
Operator mindset — understands real-world execution at scale

Style

Low ego, high accountability
Direct, clear communicator
Comfortable operating in complexity and ambiguity
Balances speed with rigor
Values both performance outcomes and people development

Success Profile (12 Months)

Fully implemented operating cadence and KPI framework
Clear visibility into performance, profitability, and cost drivers
Improved forecast accuracy and financial discipline
Stronger accountability across regions and functions
Increased consistency in field execution and playbook adherence
Successful rollout of key enterprise initiatives (e.g., technology deployments) across regions
More robust performance management and talent pipelines in place
Leadership team making faster, more informed, and more disciplined decisions

Why This Role

High-impact role at national scale
Direct exposure to COO and executive leadership
Opportunity to shape both the business system and execution system of the company

Critical to driving profitable growth, operational excellence, and scalable execution

#IND3

Vice President, Business Operations

Marksman Security