Full-Time
Technology Manager - End User Services & Asset Management
TJX
10,001+ employees
Global off-price retailer of apparel
No salary listed
Hyderabad, Telangana, India
In Person
 IT & Security (1) |
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- Bachelor's degree in Information Technology, Computer Science, or a related field. Advanced degree preferred
- Minimum of 8 years of experience in IT support operations, with at least 3 years in a leadership role
- Familiarity with mobile device management and bring your own device concepts
- Overall 12+ years of experience in IT Industry and minimum of 3 years of relevant experience in IT Desktop support and asset management
- Hands-on experience with ServiceNow (Asset, CMDB, Incident modules)
- Strong knowledge of Power BI for reporting and analytics
- Proven ability to manage third-party vendors and drive measurable service improvements
- Excellent communication and interpersonal skills
- Serve as the regional lead for End User Services (EUS) operations for the India IT office, ensuring alignment with global standards and local business needs.
- Oversee and manage third-party vendor performance, ensuring service levels and operational KPIs are consistently met.
- Act as the primary escalation point for EUS operations in the region, driving timely resolution of critical issues and fostering continuous improvement
- Drive the adoption of ITIL processes and industry best practices to enhance service delivery, incident management, and operational support.
- Oversee the full lifecycle of end-user assets, including procurement, inventory, reclamation, and disposal.
- Ensure CMDB and inventory integrity through regular audits and updates.
- Drive standardization and process maturity across asset management practices.
- End user assets include laptop, desktops, conference rooms, Printers, Digital signages and other peripherals.
- Manage third-party vendors responsible for print services, ensuring high-quality support delivery.
- Establish and maintain strong vendor relationships, negotiate contracts, and enforce SLAs.
- Conduct regular performance reviews and implement improvement plans as needed.
- Lead efforts to standardize asset management processes across various end user assets including Laptop/Desktop, Conference Room Devices, Digital Signages and Printers.
- Implement best practices and continuous improvement initiatives to enhance operational efficiency.
- Ensure compliance with licensing, security policies, and audit requirements.
- Optimize asset utilization and cost-effectiveness through strategic planning and execution.
- Create user guides, FAQs, and other resources to enhance user experience.
- Regional Leadership & Operational Oversight
TJX is a global off-price retailer that sells brand-name apparel and home goods at consistently low prices. It sources excess inventory from manufacturers and other retailers—such as department store cancellations, overproduced items, and closeouts—and then resells it through its chains, including T.J. Maxx, Marshalls, and HomeGoods, with over 4,800 stores worldwide. The product approach uses merchandise bought at a lower cost and offered to consumers at higher margins, avoiding promotional pricing and relying on a steady flow of discounted stock. The company differentiates itself by maintaining everyday low prices rather than running frequent sales, leveraging a large network of buyers to continually refresh inventory, and pursuing ethical business practices across its operations. TJX’s goal is to provide value to customers by offering high-quality, name-brand items at low prices while growing its global store footprint and upholding responsible corporate citizenship.
Company Size
10,001+
Company Stage
IPO
Headquarters
Framingham, Massachusetts
Founded
1987
Simplify's Take
What believers are saying
- TJX surpassed $60B revenue in fiscal 2025 with 5% comp sales growth.
- New Herald Square TJ Maxx opens end of 2026, first NYC store in decade.
- Telsey Advisory raised price target to $175, citing double-digit EPS growth.
What critics are saying
- Burlington Stores opens adjacent to TJ Maxx in Kent, cannibalizing sales.
- Primark's Herald Square flagship erodes TJX's discounts within 12 months.
- Provident Trust cuts holdings, dropping stock 3.52% to $147.97.
What makes TJX unique
- TJX offers brand-name apparel at 20-60% below full-price retailers daily.
- Rapid inventory turns enable frequent assortment changes for trends.
- Treasure-hunt experience across 5,000 stores in nine countries.
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People at TJX who can refer or advise you
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Health Savings Account/Flexible Spending Account
Paid Vacation
Paid Sick Leave
Paid Holidays
401(k) Company Match
Employee Discounts
Employee Assistance Program (EAP)
Flexible Work Hours
Company News
TJ Maxx moving to new Kent location on East Hill. Published 4:35 pm Monday, May 4, 2026 Off-price retailer TJ Maxx will have a grand opening Thursday, May 14 at its new location in Kent, as it moves about one-half mile from its current site. The store will be at the Canyon Ridge Plaza on the East Hill, 26015 104th Ave. SE., next to the new Burlington store, whose grand opening is Friday, May 8. Both businesses are at the former TOP Food and Drug store location. TJ Maxx is moving from 25406 104th Ave. SE, which is near Staples. "We're thrilled to be in the Kent community," said Nancy Carpenter, TJ Maxx president said in a May 4 press release. "We look forward to providing local shoppers with an ever-changing selection of high-quality merchandise at exceptional value so they can express their true 'maxx' selves." The grand opening is from 8 a.m. to 10 p.m. May 14. Regular store hours will be 9:30 a.m. to 9:30 p.m. Monday through Sunday. A company spokesperson gave the following response when asked by the Kent Reporter why the store is moving down the street. "We are always assessing and reviewing our real estate strategies, and our decision to relocate this store reflects that thinking," according to a May 4 company email. In celebration of its new location, TJ Maxx will contribute $10,000 to Habitat for Humanity Seattle-King County. The 25,383-square-foot-store will feature easy to shop layout, bright and spacious dressing rooms and single line queue for faster checkout. TJ Maxx buyers work with thousands of top brands and designers from around the world to source the most desirable pieces at prices that work for our customers, according to the company. TJ Maxx, based in Framingham, Massachusetts, has more than 1,300 stores operating in 49 states and Puerto Rico.
TJ Maxx announces opening date at Killeen Mall. * By Daelan Cheh | Herald Staff Writer * 2 hrs ago TJ Maxx will soon open a new store at the Killeen Mall, bringing brand-name and designer fashion, accessories, jewelry, beauty items and home goods to local shoppers. Latest e-edition. * 16 hrs ago
David Yurman's fight against jewelry dupes. Alessia Monastero February 27, 2026News In February 2026, luxury jewelry maker David Yurman Enterprises LLC ("David Yurman") filed a copyright infringement complaint against The TJX Companies Inc. ("TJX") in the U.S. District Court for the Southern District of New York. While David Yurman is well-known for designing luxury jewelry, watches, and accessories, TJX is the parent company of the discount retailers T.J. Maxx and Marshalls. According to the complaint, TJX sold jewelry at its stores that allegedly copied the distinctive cable and sculpted cable designs which David Yurman holds registered copyrights. A listing of registered copyrights relating to David Yurman's cable pieces can be found here in the US and here in Canada. David Yurman argues that its designs "bear distinctive and original elements and features that have become synonymous with the DAVID YURMAN brand..." and argues that these dupes are indistinguishable from its authentic products. While various TJX stores sell non-luxury items, many do also offer discounted luxury items, which further leads to confusion amongst consumers. David Yurman's filing seeks various forms of relief, including a court injunction to stop further sales of the infringing items, monetary damages, and an order requiring TJX to destroy remaining inventory of the copied jewelry. While trademark protection has been at the core of various luxury brand disputes, this case focuses on copyright protection for artistic expression in jewelry design. Yurman argues that its sculptural cable designs are original works of creative expression that qualify for copyright protection. The complaint further cites instances of consumers sharing on social media their "David Yurman finds", further emphasizing the close similarity between the products and risk for confusion amongst consumers. By targeting a major discount retailer like TJX, David Yurman's latest lawsuit highlights the company's broader strategy of policing its intellectual property across the marketplace, including at established brick-and-mortar retailers. The outcome of this case will likely be watched closely by designers and retailers alike, as it may influence the scope of copyright protection with respect to preserving design exclusivity in an industry where imitation products and the "dupe economy" continue to grow.
Telsey Advisory has raised its price target on The TJX Companies, Inc. (NYSE:TJX) to $175 from $170, maintaining an Outperform rating. The analyst cited the off-price retailer's strong performance despite ongoing macroeconomic uncertainty. TJX reported fourth-quarter 2025 results exceeding expectations, with comparable sales rising 5% and full-year net sales surpassing $60 billion for the first time. Full-year comparable sales also increased 5%, whilst profitability improved and earnings per share grew at double-digit rates. CEO Ernie Herrman said the company is investing in marketing, new store formats and remodels to maintain customer interest. TJX operates Marmaxx and HomeGoods in the US, alongside divisions in Canada, Europe and Australia, focusing on its treasure-hunt shopping experience.
Lowe's and TJX Companies reported contrasting quarterly results, with TJX shares climbing whilst Lowe's declined despite both beating estimates. Lowe's posted adjusted earnings per share of $1.98, beating the $1.94 estimate, with revenue of $20.58 billion up 10.9% year-over-year, largely through acquisitions. However, comparable sales rose just 1.3% and operating margin contracted 41 basis points. The company's fiscal 2026 guidance disappointed, with midpoint EPS essentially flat versus fiscal 2025 at $12.50, reflecting continued housing market pressures. TJX delivered stronger results with adjusted EPS of $1.43 versus $1.39 expected and 5% comparable sales growth. The off-price retailer expanded margins 60 basis points to 12.2% and surpassed $60 billion in annual revenue. TJX guided to 2-3% comparable sales growth for fiscal 2027.