Full-Time
IT Business Systems Analyst
Direct Staffing
No salary listed
Austin, TX, USA
In Person
Category
 IT & Security (1) |
|---|
Required Skills
Six Sigma
Requirements
- Minimum 5 years’ experience working in an IT Business Systems Analyst role.
- A Bachelor’s Degree in Information Technology, Engineering or equivalent experience is required.
- Requires 5+ years of progressive Business Systems Analyst experience in an Information Technology environment and worked while leading the projects (as acting PM or having PM experience).
- Solid business analysis skills including gathering requirements, writing use cases, and performing testing; ability to interact with customers, manage projects and deadlines, and work independently.
- Previous experience with ITIL, Lean, Six Sigma and/or CMMI.
- A clear understanding of what it means to build loosely coupled/service-oriented systems/features.
- Experience in multiple highly integrated environments.
- Demonstrated success taking a challenging initiative from concept through to adoption.
- Excellent written and oral communication skills.
- Knowledge and experience with change control.
Responsibilities
- Acts as the customer / IT liaison during analysis, requirements definition and design activities; maintains a holistic understanding of a broad range of business processes and related systems; provides strategic advice for business processes and solutions; collaborates with business stakeholders to define and document business requirements and with technical partners to develop solution alternatives.
- Maintains system protocols by writing and updating procedures
- Provides references for users by writing and maintaining user documentation; providing help desk support; training users.
- Prepares technical reports by collecting, analyzing, and summarizing information and trends.
- Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
- Estimates, plans, schedules, organize, coordinates, and execute activities.
- Effectively manage multiple assignments and priorities
- Communicate effectively both orally and in writing to management, team members, business and technology professionals.
- Analyzes complex business problems, proposes effective solutions and understands and applies business vision and direction.
- Apply broad business knowledge and practical experience to the analysis / solution generation process
- Coordinate system testing cycle, issues tracking and resolution, which may require work during non-business hours/weekends.
- Gather requirements, write use cases, and direct development partners in the execution of enhancements.
- Participates in the Project Management process; understands and applies the system development methodology
- Contributes to project deliverables including vision documents, status reports, and project, risk
- Communicates status, business impacts and system changes to team members, business partners, sponsors, management and other interested parties
- Coordinates issues, tracking and resolution on high level, complex projects
Desired Qualifications
- Previous experience with an ERP system, CRM, and/or eCommerce platform preferred. (Epicor, Salesforce, or Magento a plus.)
- A clear understanding of what it means to build loosely coupled/service-oriented systems/features
- Experience in multiple system highly integrated environments
- Demonstrated success taking a challenging initiative from concept through to adoption
- Excellent written and oral communication skills
- Knowledge and experience with change control
- Previous experience with ITIL, Lean, Six Sigma and/or CMMI