Full-Time

Inbound Business Development Representative

Posted on 4/5/2024

POS Nation

POS Nation

51-200 employees

Customizable POS solutions for retail businesses

Hardware
Consumer Software

Senior

Charlotte, NC, USA

Required Skills
Sales
Communications
Lead Generation
Marketing
Customer Service
Requirements
  • Bachelor's degree in Business Administration, Marketing, or related field preferred.
  • Experience in sales, business development, or customer service role, preferably in the technology or software industry.
  • Excellent communication skills, both verbal and written, with a strong ability to articulate complex concepts in a clear and concise manner.
  • Demonstrated ability to build rapport and establish relationships with customers based on trust and credibility.
  • Highly organized with strong attention to detail and the ability to manage multiple priorities in a fast-paced environment.
  • Self-motivated with a positive attitude and a willingness to learn and adapt to evolving business needs.
Responsibilities
  • Inbound Lead Qualification: Engage with inbound leads via phone, email, and live chat to understand their business needs, qualify their interest in our POS solutions, and identify opportunities for further engagement.
  • Product Knowledge: Develop a deep understanding of POS Nation's product offerings, features, and benefits to effectively communicate value propositions to potential customers.
  • Demo Scheduling: Conduct needs assessments and schedule product demos with Account Executives to educate prospects on how our POS solutions can address their specific business challenges and objectives.
  • Relationship Building: Build rapport with prospects and establish trusted advisor relationships by providing expert guidance and personalized recommendations based on their unique requirements.
  • Lead Nurturing: Maintain ongoing communication with leads through follow-up calls, emails, and personalized outreach to nurture relationships and progress them through the sales pipeline.
  • Sales Pipeline Management: Utilize CRM software to track lead interactions, update lead statuses, and prioritize follow-up activities to ensure timely and effective lead management.
  • Collaboration: Work closely with the sales and marketing teams to coordinate efforts, share insights, and optimize lead generation and conversion strategies.

POS Nation provides a customizable, plug-and-play POS software solution for small and medium-sized retail businesses, offering dedicated customer support and streamlining checkout processes. Their turnkey solution includes hardware, software, and payment processing, utilizing modern POS technologies to enhance customer satisfaction and facilitate business growth.

Company Stage

M&A

Total Funding

N/A

Headquarters

Charlotte, North Carolina

Founded

2001

Growth & Insights
Headcount

6 month growth

28%

1 year growth

61%

2 year growth

140%