Account Manager

Title: Account Manager - Public Sector

Location: Remote Los Angeles,Field-Based

Ready to make a difference?  
ICF is seeking an experienced Account Manager to influence public sector local government agencies and contractors to identify energy efficiency opportunities and facilitate participation in energy efficiency programs in Southern California. The Account Manager will provide sales, account management, and field support for customers considering upgrading and retrofitting electrical and natural gas equipment and systems. The position is home-based, but will require some travel to meet with contractors, vendors, and customers in Southern California. The position will be responsible for building and maintaining a Trade Ally network and account base that achieves same year savings and builds following year pipeline.  

The Account Manager will be responsible for helping customers and trade allies understand the programs and incentives available to maximize their efficiency options. This will include working with end-users, dealers, and contractors to explain the benefits of efficiency measures and assisting customers through the enrollment process to achieve savings goals and establish repeat business through high quality customer service

Why you will love working here:
Quality of life: Flexible workplace arrangements, work-life balance
Investment of the community: Donation matching, volunteer opportunities
Investment in you: Tuition reimbursement, access to professional development resources, 401k matching, Employee Stock Purchase Plan
And many, many more (Ask your recruiter for more details!)

What you will be doing:

• Influence public sector property owners, property managers, customers, and contractors (mechanical, electrical, plumbing, and general) by conducting calls and face-to-face meetings daily to identify energy efficiency opportunities and facilitate participation in energy efficiency programs.

• Provide sales, account management, and field support for customers considering upgrading and retrofitting electrical and natural gas equipment and systems.

• Responsible for building and maintaining an account base that achieves same year savings and builds following year pipelines.  

• Contribute to the deployment of program marketing and outreach campaigns. 

• Help customers, distributors, trade allies, and all stakeholders understand the programs and incentives available as well as the benefits of the energy efficiency measures.

• Contribute to the evolution of program strategies and the design of program features and services. 

• Perform presentations and orientations to prospective property owners, property managers, customers, and contractors at industry conferences and association events.  

• Meet individual goals assigned to you and contribute to team goals. Team goals are aligned with customer expectations. 

• Create and present weekly and monthly summary reports for the program manager, ICF leadership, and/or the client.  

• Prepare status reports to accurately describe activities in the field and to monitor progress towards program goals on contractor/consultant participation and the completion of eligible projects. 

• What we need you to have (minimum qualifications): 

• Bachelor’s Degree with 2+ years of experience in sales, engineering, and/or energy efficiency or a high school diploma and 6+ years of related work experience with equipment or technology sales, engineering, and/or energy efficiency programs

• Must have valid driver’s license and successfully pass a Motor Vehicle Records (MVR) check

What we would like you to have (preferred skills): 

• Experience in Energy Efficiency or Sustainability Consulting.

• Experience with client management in the public sector.

• Knowledge of common electric and gas equipment used in the multifamily sector including domestic hot water systems, HVAC systems, interior/exterior lighting, pool pumps, etc. 

• Familiarity with CRM systems such as Salesforce. 

• Ability to guide and influence customers to opt for cost-effective energy efficiency solutions. 

• Demonstrated capabilities in building and maintaining relationships with key market players in the energy sector.

• Excellent interpersonal skills with strong outreach and communications abilities. 

• Sales experience and the initiative to embrace continuous learning toward becoming an expert on the programs and technologies you represent.

• Well-developed phone presence and high comfort level in initiating conversations. 

• Excellent written communications skills. 

• Self-motivated with the ability to work independently. 

• Strong organizational skills. 

At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate orassistwith responses during interviews (whether in-person or virtual) is notpermitted. This policy is in place tomaintainthe integrity and authenticity of the interview process. 

However, we understand that some candidates may require accommodation that involves the use of AI. Ifsuch anaccommodation is needed, candidates are instructed to contact us in advance at [email protected]. Weare dedicated to providingthe necessary support to ensure that all candidates have an equal opportunity to succeed.