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Full-Time

Head of Corporate IT Operations

Posted on 4/11/2024

Nymbus

Nymbus

201-500 employees

Cloud-native core banking and digital platform

Fintech

Compensation Overview

$155k - $175kAnnually

+ Annual Cash Bonus + Equity Options

Senior

Remote in USA

Category
IT Project Management
Procurement & Sourcing
Quality Control & Compliance
IT & Security
Operations & Logistics
Required Skills
Microsoft Azure
Management
AWS
Google Cloud Platform
Requirements
  • Bachelor's degree with 10+ years of relevant professional experience
  • Experience in IT support and ticketing procedures
  • Advanced knowledge of Windows and Mac operating systems
  • Oversee a SaaS or PaaS IT Operations for 3+ years
  • Experience with global on-premise cloud compute operations
  • Experience in data encryption
  • Proficient in IT systems terminology
  • Advance background in ERP
  • Supporting annual compliance activities with knowledge of ISO-27001 SOX, PCI, SOC-2, HiTrust etc
  • Demonstrating hands-on industry experience within one or more of the following cloud platforms: Microsoft Azure, Amazon Web Services, Google Cloud Platform
Responsibilities
  • Provide strategic direction for the company’s corporate systems
  • Set and manage Enterprise IT priorities and provide regular status reporting to management and key stakeholders
  • Develop cost-effective, innovative solutions to technology challenges across the company
  • Develop and maintain departmental system documentation and procedures
  • Lead and mentor IT staff
  • Manage the IT helpdesk
  • Lead goal setting and performance review processes for the team
  • Represent IT to customers, company’s leadership team, and auditors
  • Serve as the primary escalation point for IT needs across the company
  • Serve as system administrator for a variety of corporate systems
  • Ensure appropriate change management procedures are followed
  • Lead procurement efforts for corporate systems
  • Manage the IT budget and find opportunities to optimize spend
  • Manage key technology projects including new implementations, upgrades, conversions, and decommissions
  • Identify, investigate & implement new tools/products/services
  • Incident & Escalation Management – surrounding email and phone outages
  • Conduct periodic reviews of IT Support and ticketing performance
  • Work directly with internal risk and compliance teams to ensure compliance with controls and banking related regulatory policies
  • Create (hire), grow, train, and manage a high-performance team

Nymbus provides a cloud-native core banking software and digital platform using advanced API, microservices, and low-code technology, facilitating both traditional and digital-only banking. With a turn-key solution model, this company enables rapid deployment of new digital banks and niche financial brands without the need for core conversion. This approach not only supports scalability but also fosters flexibility and quick adaptation to market demands, positioning the company at the forefront of financial technology services.

Company Stage

Series D

Total Funding

$173.4M

Headquarters

Jacksonville, Florida

Founded

2015

Growth & Insights
Headcount

6 month growth

-3%

1 year growth

-4%

2 year growth

-1%
INACTIVE