Critical Mass is a digital experience design agency focused on making the complex simple for our clients and their customers. Our expertise spans Strategy Consulting, Experience Design, Marketing Communications, Implementation, and Marketing Science. 

We are always striving to build our network of talented individuals in Media. Our needs are constantly changing, so if you don’t see a role of interest right now, we still want you to share your resume here. You will be added to our network, and we will share relevant opportunities with you as they arise.  Please note, you are not applying to an active job opening. 

Who we hire: 

• Media Directors
• Media Supervisors
• Media Planners, all levels
• Ads Ops, all levels

About Us:

Critical Mass was founded when a design visionary and a successful entrepreneur came together with a focus on digital experiences in a rapidly evolving space. Over the next 25 years, we helped global brands reimagine digital and transform their businesses through strategic consulting, innovative creative ideas and cutting-edge technology thinking. 

Today, we are 1100 employees across 11 global offices. Even though we’re much bigger than when we started out in Calgary, we remain true to our roots—we’re transparent, honest, passionate, and have a can-do attitude that our clients notice and appreciate. Our executive and global leadership team use an open and accessible management style to drive our success on all fronts: innovating our work and services, mentoring our talent, and ensuring we deliver of industry-leading work. We believe this is core to our success as a digital leader. 

Our philosophy is grounded in the most important part of the digital experiences we deliver—the customer. We believe that the best customer experiences comprise two interrelated elements. The first is what we call “the invisible,” the hidden platforms, code, and business intelligence (data) that power smarter, more functional, personalized experiences. The second element is “the visible”—the interaction models, creative design, art direction, and content that your customer sees, feels and uses. When these two elements work in sync, and in service to the needs of the customer, then a brand will improve its business results and increase customer loyalty.

Our Values:

• Honest - Tell the trust and make courageous choices
• Driven - Never stop trying
• Real - Never be fake
• Equal - Treat each other as equals – always
• Purposeful - Make the world a better place
• Inspired - Listen and engage

The Talent Team at Critical Mass is focused on ensuring we provide the best training, onboarding, and employee experience possible! Our new hires & employees are the future of our organization, and we want to set you up for long-term success. In an effort to do so, we expect our team to work from an office a minimum of 3 days a week. The ask stems from our want to:

Strengthen opportunity for continuous learning 
Improve collaboration and team relationships. 
Increase employee engagement

This hybrid model balances the need for individual flexibility while maintaining the relentless customer focus we provide at CM. We understand that not everyone may feel comfortable with this expectation, so we ask that you please let us know immediately if there are any concerns so we can help navigate accordingly.