Full-Time
Assistant Front Office Manager
Front Office
Radisson Hotel Group
International hotel group
Compensation Overview
₹45k - ₹55k/mo
New Delhi, Delhi, India
Remote
 Food Service & Hospitality (1) |
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- Experience driving guest satisfaction and handling complaints with a professional demeanor.
- Clear and effective verbal and written communication with guests, staff, and other departments.
- Exposure to supervising and motivating a team of front desk staff.
- Ability to multitask and prioritize work in a fast-paced environment.
- Ability to identify and resolve issues that arise at the front desk.
- Exposure to supporting staff scheduling and managing workflow.
- Experience training and developing front desk staff.
- Knowledge of front desk operations, including check-in and check-out procedures, reservation management, and guest billing.
- Flexibility to handle unexpected situations and changing priorities.
- Manage the front office team and lead by example, ensuring all aspects of the guest journey and experience are delivered to a high standard.
- Manage budgets and inventory while supporting exceptional guest experiences.
- Work proactively as part of the management team to ensure guest satisfaction and the smooth running of the front office department.
Radisson Hotel Group is an international hospitality company operating and franchising multiple hotel brands. The group supports hotel ownership, management, reservations, loyalty, sales, revenue, brand standards, and guest experience. It serves travelers, hotel owners, franchisees, corporate clients, loyalty members, and hospitality partners. Its operating model centers on a network of managed and franchised properties connected through brands, commercial systems, technology, and regional support. Teams work across hotel operations, guest service, development, revenue, sales, marketing, technology, and finance. Teams support coordinated daily delivery.
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