Manager – Partnership Due Diligence and Oversight

Responsibilities

• Act a the Compliance single point of contact for existing and potential partners, including banks, payment processors, and vendors
• Learn and maintain expert level knowledge of the Crypto.com products and systems, their use by customers, and the process required to get from concept to implementation
• Manage ongoing inquiries, testing, and audits carried out by partners
• Ensure compliance due diligence is carried out and completed in accordance with Policy
• Serve as a thought leader on the ever-changing compliance tools and partnerships landscape, focusing on key market trends that create unique opportunities for Crypto.com
• Identify and track key regulatory, market and competitor trends that would warrant an adjustment or recalibration of partnership/vendor strategy
• Work with senior management to prioritize and execute partner/vendor integrations, upgrades and similar projects
• Implement and maintain vendor SLAs, as well as monitor performance and quality KPIs
• Stakeholder management - produce partner/vendor statistics and reports for senior management and partners

Requirements

• 5+ years of experience with AML/CTF/sanctions compliance partners and vendors
• Experience in business development and relationship management with US and Canadian banks, payment processors and other regulated institutions
• In-depth knowledge of regulatory, risk, governance and infrastructure challenges with regards to digital assets, banking, payments, custody and onboarding of digital asset FIs and VASPs
• Strong communicator and internal relationship builder, collaborating cross functionally
• Able to challenge and influence stakeholders to ensure decisions are well thought out and can be executed from an operations perspective
• Comfortable with change, ambiguity, conflict, and dealing with multiple senior stakeholders
• Experience having pushed a vendor/partner relationship through all levels from concept to implementation within a financial institution (FinTech, Bank, Crypto, etc.)
• Experience with multiple AML compliance tools and vendors
• Drive results through leadership, people, communication and influence
• Experience having worked with product and tech teams on tool implementations
• Highly organized, and process / people orientated
• The ability to travel up to 10%;