Job Description

As the Change Management Manager for Digital Transformation, you will play a pivotal role in ensuring projects (change initiatives) meet objectives by increasing employee adoption and usage. This role focuses on the people side of change – including changes to business processes, systems and technology, job roles, and organization structures.

Key Responsibilities:

• Develop and implement change management strategies and plans that maximize employee adoption and minimize resistance.
• Work closely with cross-functional teams to understand the impact of digital transformation and develop appropriate engagement strategies.
• Conduct impact analyses, assess change readiness, and identify key stakeholders.
• Support the design, development, delivery, and management of communications regarding digital changes.
• Provide input, document requirements, and support the design and delivery of training programs.
• Collaborate with project teams to integrate change management activities into the overall project plan.
• Track and report issues related to change management efforts and devise action plans to address them.
• Foster a culture of continuous improvement and innovation, encouraging the adoption of new technologies and digital practices.

Qualifications

Qualifications:

• Proven experience in change management principles, methodologies, and tools.
• Must have experience with large-scale organizational change efforts and digital transformation projects in Healthcare, specifically enabling new Marketing Capabilities
• Exceptional communication skills, both written and verbal.
• Excellent active listening skills and the ability to establish and maintain strong relationships.
• Flexible and adaptable; able to work in ambiguous situations.
• Resilient and tenacious with a propensity to persevere.
• Forward-looking with a holistic approach.
• Organizational skills and a natural leader.