Job Description
As the Change Management Manager for Digital Transformation, you will play a pivotal role in ensuring projects (change initiatives) meet objectives by increasing employee adoption and usage. This role focuses on the people side of change – including changes to business processes, systems and technology, job roles, and organization structures.
Key Responsibilities:
- Develop and implement change management strategies and plans that maximize employee adoption and minimize resistance.
- Work closely with cross-functional teams to understand the impact of digital transformation and develop appropriate engagement strategies.
- Conduct impact analyses, assess change readiness, and identify key stakeholders.
- Support the design, development, delivery, and management of communications regarding digital changes.
- Provide input, document requirements, and support the design and delivery of training programs.
- Collaborate with project teams to integrate change management activities into the overall project plan.
- Track and report issues related to change management efforts and devise action plans to address them.
- Foster a culture of continuous improvement and innovation, encouraging the adoption of new technologies and digital practices.
Qualifications
Qualifications:
- Proven experience in change management principles, methodologies, and tools.
- Must have experience with large-scale organizational change efforts and digital transformation projects in Healthcare, specifically enabling new Marketing Capabilities
- Exceptional communication skills, both written and verbal.
- Excellent active listening skills and the ability to establish and maintain strong relationships.
- Flexible and adaptable; able to work in ambiguous situations.
- Resilient and tenacious with a propensity to persevere.
- Forward-looking with a holistic approach.
- Organizational skills and a natural leader.