Energy Analyst

Utility Programs and Services

Location: Columbia, MD or Reston, VA (Remote - Home Office, with local office travel) 

Are you ready to make a difference?

Are you interested in providing Program support for ICF’s Utility Programs and Services Division? You will contribute to the development of innovative, accurate, timely, and high-quality products and services, typically working on multiple projects with all levels of staff. The Analyst will be part of the Maryland Operations team and work with a cross-functional team of program management, outreach, technical, and marketing personnel as well as actively lead project delivery, strategy, and market development efforts.  

What you will be doing: 

• Liaise with the IT Delivery team to coordinate, track, and resolve action items in an accurate and timely manner. 
• Coordinate with Program Managers and IT Business Analysts to create and review IT Delivery tickets in JIRA. 
• Ensure there is consistent and proper communication between the program and IT teams. 
• Follow up on tickets and communicate status updates to all teams. 
• Assist in testing IT Delivery tickets to ensure all requirements are met before deploying. 
• Lead weekly meetings with IT Business Analysts and program teams to review ticket statuses. 
• Troubleshoot IT Delivery requests when able, such as addressing quick fixes in Sightline Tracking. 
• Update program correspondence workflows in Sightline Tracking and correct issues when flagged. 
• Create and maintain Excel spreadsheets and databases for internal tracking.  
• Assist in preparation and delivery of internal and client presentations.  
• Ensure key performance indicators are met by continuous review of operational success. 
• Document operational processes and implement streamlined processes where applicable. 
• Maintain and update shared files, resources, and program documents to ensure all program staff has access to the latest versions of materials. 
• Other duties as required to support our work nationally and provide direct support to division leadership as needed.

What we need you to have (minimum qualifications): 

• Bachelor’s Degree (Business, Information Technology, Economics, or related subject preferred but not required)(candidates can substitute one year of experience for each year of education)
• 1+ years of professional work experience, preferably in business, energy or environmental work
   

What we would like you to have (preferred):

• Proficiency in Microsoft Office (specifically Excel) 
• Strong organizational skills with the ability to prioritize work and exercise independent judgment. 
• Ability to carry out oral and written instructions thoroughly. 
• Ability to work under strict deadlines in a fast-paced environment. 
• Excellent written and oral communications. 
• Sound business ethics, including the protection of proprietary and confidential information. 
• Interpersonal skills including the ability to work with all levels of internal staff, as well as outside clients and vendors.  
• Energy efficiency program implementation experience.  
• Strong quantitative/analytical skills. 

Working at ICF

ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

We can only solve the world’s toughest challenges by building an inclusive workplace that allows everyone to thrive. We are an equal opportunity employer, committed to hiring regardless of any protected characteristic, such as race, ethnicity, national origin, color, sex, gender identity/expression, sexual orientation, religion, age, disability status, or military/veteran status. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO & AA policy.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation please email [email protected] and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more here: Requesting an Accommodation for the ICF interview process.

Read more aboutworkplace discrimination rights, the Pay Transparency Statement, or our benefit offerings which are included in theTransparency in (Benefits) Coverage Act.

Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.

The pay range for this position based on full-time employment is:

$54,063.00 - $91,907.00Columbia, MD (MD12)