Implementation Engineer
Posted on 2/17/2023

1,001-5,000 employees

Database management software
Cambridge, MA, USA
Experience Level
  • Advanced knowledge of and experience with of web orientated languages, including SQL, HTML, Java script etc
  • Strong knowledge of healthcare interoperability standards i.e. HL7, IHE, CCDA etc
  • Experience with data analysis and database methodologies
  • Experienced with client facing support
  • Proven ability to lead and deliver results within project driven timelines
  • Good presentation and communication skills
  • Ability to work within a team in a cross cultural environment
  • Available for consultation beyond normal business hours if necessary and willing to travel
  • Work collaboratively with the Project Manager and other Implementation Team members to ensure the successful delivery of implementation projects
  • Advise and assist Project Managers during implementation by advising on timeline and effort for technical work including partner and customer effort
  • Provide realistic estimates for Level of Effort and Statements of Work
  • Work with customers to ensure technical design meets use cases and functional requirements and stay engaged with the customer through the project lifecycle
  • Take responsibility for the documentation of the technical solution including any partner implementation work
  • Supervise implementation partner work using a code review process and source control management to ensure alignment with the documented technical solution
  • Stay engaged with the implementation partner throughout the lifecycle via regular meetings to review progress against the documented solution and the timeline
  • Oversee the development of custom/site specific software that may or may not lead to future product enhancements
  • Provide technical support for implementation projects related to custom developments, interfaces, reports, extracts, and data manipulation routines
  • Provide advice and best practices to clients for technical areas related to configuration and infrastructure related to the deployment of the InterSystems solution
  • Provide internal support and testing of all InterSystems product related tools / utilities, e.g. patching, printing, installation etc
  • Liaise with clients or partners in regard to ongoing enhancement requests
  • Support the development of training materials for technical courses such as system administration
  • Support the development of documentation such as reference materials, installation instructions, user guides, knowledgebase articles, and FAQ's
  • Responsible for participating in on-site technical training if required
  • Ensure a seamless handover to support
  • Other duties may be directed by the company from time to time
Desired Qualifications
  • Knowledge of FHIR and/or SMART is a serious
  • Knowledge and Experience with InterSystems technology is a