Full-Time

Project Manager

Integration Consulting

Confirmed live in the last 24 hours

CDK Global

CDK Global

5,001-10,000 employees

Provides software solutions for automotive dealerships

Automotive & Transportation
Enterprise Software

Compensation Overview

$62.1k - $80kAnnually

+ Bonus

Senior

Austin, TX, USA + 1 more

More locations: Remote in USA

Remote position available, but Austin, TX is also a listed location.

Category
Project Management
Business & Strategy
Required Skills
Customer Service
Requirements
  • Minimum of 5 years’ experience in project management and team leadership, in a professional services consulting environment.
  • Ability to lead teams. Experience with planning and executing customer-facing implementation or product delivery projects.
  • Demonstrated influence and leadership ability in a matrixed environment
  • Must be able to handle multiple projects simultaneously and adapt to shifting priorities.
  • Demonstrated experience managing multiple priorities and balancing competing priorities.
  • Demonstrate time management and completion of tasks to a definite deadline.
  • Must be capable of dealing with associates within the CDK organization at all levels.
  • Ability to effectively handle critical client situations and work with the appropriate resources or Management at CDK to troubleshoot the most difficult problems.
  • Excellent verbal, written, interpersonal/communication and presentation skills
  • Strong analytical, organization, negotiation, follow-up and problem solving skills.
  • Ability to be self-directed and able to set priorities with minimal supervision.
  • Ability to express technical concepts to both technical and non-technical audiences.
  • Ability to work effectively as a member of a team.
  • Experience in Project management, database, word processor, and spreadsheet software application packages.
  • Ability to use software applications including 'Windows' PC applications such as MS office suite.
Responsibilities
  • Provide superior customer service to both internal and external customers.
  • Utilize Organizational Skills and detail to manage multiple projects adhering to project budgets, schedules, and resource requirements.
  • Establish and maintain an effective level of communication with all stakeholders.
  • Develop and define the statement of work (SOW) requirements by interfacing with the customers and various CDK business units.
  • Analyze and define project management processes.
  • Develop and manage multiple project plans that effectively meet the time/schedule, budget and resource requirements/constraints.
  • Act as primary CDK contact with ISVs on assigned engagements.
  • Work with Customer to understand their readiness and timing to engage on the delivery of the contracted professional services offering.
  • Manage CDK, customer and vendor resources and track project deliverables.
  • Develop and communicate project status reports, which include open issues, risks, budget, resource and schedule details.
  • Assist in developing Business Partner relationships and deployment processes.
  • Assist with client presentations and discussions on an as needed basis.
  • Maintain a thorough understanding of CDK Professional Services offerings, processes, and customer needs.
  • Work with CDK Billing and Finance to ensure contracted items fulfill customer needs and initiate billing upon completion of contracted services.
Desired Qualifications
  • Bachelor's degree in Business Administration, Marketing, Communications, or a related field preferred.
  • PMP, Lean Six Sigma, Certina, Aha, Salesforce are preferred.
  • Automotive dealership experience preferred.
  • Knowledge of CDK products, processes, and customer needs preferred.

CDK Global provides integrated software solutions specifically designed for the automotive retail industry. Their products help auto dealerships manage various operations, including billing, customer relationship management (CRM), inventory management, and service scheduling. By offering these tools in a unified platform, CDK Global enhances the efficiency and productivity of its clients, allowing them to improve customer experiences and increase sales. Unlike many competitors, CDK Global focuses on the unique challenges of the automotive market, including the transition to electric vehicles (EVs), and tailors its solutions based on extensive research into dealership needs. The company's goal is to advance automotive retail by leveraging technology to create modern conveniences and streamline operations for dealerships.

Company Stage

IPO

Total Funding

N/A

Headquarters

Hoffman Estates, Illinois

Founded

1972

Simplify Jobs

Simplify's Take

What believers are saying

  • Growing demand for EV solutions offers expansion opportunities for CDK Global.
  • Rising interest in dealership employee training aligns with CDK's new certification program.
  • Digital retailing trends increase demand for CDK's CRM and inventory management solutions.

What critics are saying

  • Tekion lawsuit over data practices poses legal and financial challenges.
  • Antitrust lawsuit resulted in a $100 million payout, impacting financial stability.
  • Cybersecurity breaches have affected client trust and operational reliability.

What makes CDK Global unique

  • CDK Global specializes in integrated software solutions for the automotive retail industry.
  • The company offers a subscription-based model for its software solutions.
  • CDK Global focuses on enhancing dealership efficiency and customer experience through technology.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Paid Vacation

401(k) Company Match

Tuition Reimbursement