Undergraduate Programs Specialist

The Undergraduate Student Services Office in the Ivy College of Business at Iowa State University is seeking anUndergraduate Program Specialistto support undergraduate student programs with a primary focus onnewstudentorientation. Thisposition coordinatesIvyorientationlogistics, communications, records, and events while providing direct support to students and families. The role also provides front-office support, oversees 8–9 student employees, and contributes to other Ivy student programs and events.

The successful candidate will be highly organized, detail-oriented, andcomfortable managing multiple priorities and deadlines in a dynamic, student-focused environment.Strong writtenandverbalcommunication skills, excellent customer service,proficiencywith technology and information systems, and the ability to work independently and collaboratively are essential.

What You'll Do

• CoordinateIvy’s new studentorientationlogistics, including registration, check-in,advisingschedules, materials, room reservations, online participation options, andco-supervise Ivy’sstudent orientation assistants.

• Manage orientation records, attendance, student information system updates, reports, and procedures to supportaccurateinformation and effective program operations.

• Coordinate the Ivy College of Business Open House duringOnCyteOrientation and support Ivy's participation in Destination Iowa State and other undergraduate programs and events, including Ivy APEX, Ivy Expo, and Business Week.

• Collaborate with the Ivy Orientation Coordinator, New Student Programs, faculty, staff, and campus partners to coordinate programsand support a positive student and family experience.

• Serve as a key point of contact in the Undergraduate Student Services Office,assistingstudents and visitors, coordinating appointments, providing information, and supporting advising and Student Services staff.

• Co-supervise 8–9 student employees and support their scheduling, training, assignments, and day-to-day operations.

• Develop and distribute written, digital, and visual communications for students and families and support Student Services materials, social media, and display screens.

Preferred Qualifications

• Experience coordinating or supporting student services, orientation, educational, or other programs. 

• Experience using database systems, student information systems, or other systems tomaintainand manage records. 

• Experience coordinating events, schedules,logistics, or programs involving multiple participants or stakeholders. 

• Experience developing written, digital, or visual communications and program materials. 

• Proficiencywith Microsoft Office, particularly Excel and Word, and familiarity with tools such as Canva or Adobe Creative Cloud. 

• Bachelor's degree in business, communications, education, student affairs, event planning, ora relatedfield.