Senior Claims Adjuster

We are hiring multiple senior level Claims Adjusters and are specifically looking for a few select individuals with Dispute Resolution experience. Slide's Claims team is responsible for executing our commitment to helping homeowners get back to whole when they have a covered loss, and our Claims Sliders live up to this commitment with passion and purpose daily. In this position, you will not only be a part of a successful Claims team, but you will also be a part of our Slide Vibe/award winning culture where collaboration and innovation are expected, recognized and awarded!

Not based near our Tampa HQ? No problem—this role can be done remotely from any U.S. state where we currently hire

What you will do in this position:

• Dispute Resolution focus - Oversee a caseload of residential property claims involving official DFS Notices of Intent to Litigate, Civil Remedy Notices, mediations, appraisals, litigated files, and other claims as volume dictates.
• Provide exceptional customer service to internal and external customers, ensuring high engagement throughout the claim process including the clear communication of processes and timelines.
• Examine and appropriately interpret insureds' policies, forms in force and other records to determine coverage and extent of company's liability.
• Uphold ethical standards and execute responsibilities in accordance with Slide's Core Values and information protection policies.
• Draft, approve, and adjust estimates of damage and loss amounts in accordance with applicable statutory guidelines.
• Research, analyze, and interpret policy language and state law as it applies to submitted claims.
• Negotiate and resolve claims in accordance with Slide's practices, guidelines, and external regulations.
• Collaborate with external partners, providing guidance and expert recommendations as needed.
• Establish timely and appropriate claim reserves in accordance with claim standards.
• Responsible for the receipt, review, and oversight of alternative dispute resolution assignments requiring strategic analysis and response.
• Manage an inventory of litigated claims in accordance with Slide's practices, guidelines, and industry standards.
• Document all relevant information in the electronic claims management system accurately and comprehensively.
• Contribute to Slide's production goals and objectives, playing a key role in its success.
• Stay informed on statutory requirements and legal developments related to litigation, and residential property claims.
• Actively pursue ongoing education to stay current with statutory requirements and legal developments related to litigation and residential property claims.

What you bring to the position:

Education, Experience, and Licensing Requirements

• Bachelor's degree in business administration or field with skills transferable to insurance preferred; HS Diploma required.
• Active 6-20 Resident All Lines Adjuster License required.
• 4+ years of experience working directly for an insurance carrier.
• Dispute Resolution focus requires 2+ years of experience in a similar role and experience with all aspects of front-end claim handling including ADR and litigation.
• Experience with multiple state-specific insurance laws and good faith claims handling, with knowledge of Florida laws required.
• Industry designations or certifications, such as CPCU or AIC, are a plus.

Qualifications/Skills and Competencies needed to be successful

• Advanced knowledge of Florida insurance laws and Florida good faith claims handling experience.
• Exceptional ability to interpret and apply laws, rules, regulations, policies and procedures, and department operational guidelines in daily functions.
• Strong customer service skills with the ability to successfully resolve customer escalations.
• Strong communication and negotiation skills.
• Excellent interpersonal and critical thinking skills.
• Data-driven, analytical approach necessary.
• Technical savviness.
• Solid working proficiencies of business operations, procedures, and priorities with a strong ability to support change and impart value within an organization.
• Ability to plan, prioritize workload, organize, and coordinate multiple tasks and projects.
• Proficient in MSO/365 applications such as Microsoft Teams, SharePoint, Word, Excel, PowerPoint and Outlook.
• Xactimate proficiency a plus
• Desire to live Slide's Core Values.