General Manager

Job Description

Key Responsibilities:

• Develop and implement strategic plans for catering operations aligned with organisational goals.
• Lead and inspire the team, ensuring high standards of food quality, service, and hygiene.
• Oversee financial performance across all catering operations.
• Drive innovation in menu planning, sourcing, and sustainability initiatives.
• Ensure compliance with all relevant food safety, health and safety, and safeguarding policies.
• Build and maintain strong relationships with clients, suppliers, and stakeholders.
• Champion staff development, training, and wellbeing
• Accountability for following and championing allergen controls

Qualifications

Candidate Profile:

• Proven leadership experience in a senior catering or hospitality role, ideally in an independent or B&I environment.
• Strong financial management and budget control skills.
• Excellent communication, negotiation, and stakeholder management abilities.
• Ability to drive operational excellence and continuous improvement.
• Knowledge of current trends in food, nutrition, and sustainability.
• Passion for delivering exceptional customer experiences.

Additional Information

We pride ourselves on:

People first
We’re a company of individuals, united in doing our best for our clients.

Great food, always
Using only the best ingredients, our food is fresh, authentic and tailored to each school, age group, and specific needs and preferences.

Food education
We educate pupils through food, encouraging them to understand and develop their own personal tastes and make informed food choices.

Respect in everything we do
Our respectful codes of conduct inform how we behave towards our clients and customers, suppliers and business partners, and each other.

Fresh thinking
New ideas for food, service and ways of working help us maintain our position as creative leaders in school catering.

In order to be considered for this role you must be able to demonstrate that you have the Right to Work in the UK.

Holroyd Howe is an equal opportunities employer. We are committed to safeguarding and promoting the welfare of children and young people and expect all employees to share this commitment. All roles within Holroyd Howe involve regulated activity. It is a criminal offence for individuals barred from working with children to apply for such roles. An Enhanced Disclosure and Barring Service (DBS) check, including a Barred List check will be required for all successful applicants. Shortlisted applicants will be asked to provide information about relevant criminal offences and will be subject to an online search of publicly available information. This search helps identify any issues that may affect suitability to work with children.

This appointment is offered on the return of satisfactory professional references.

Compensation: N/A to 45000 (GBP) (YEARLY)