Outage Manager

Outage Manager – Mechanical Services

Position Summary: The Outage Manager at Proconex will coordinate resources, plan outages, and deliver complete project quotes to customers. This role offers the opportunity to travel up to 50% of the time throughout the mid-Atlantic region of the U.S., including Pennsylvania, New Jersey, Maryland, and Delaware.

Key Responsibilities:

Perform Pre-Execution Service Project Coordination

• Coordinate & perform customer project walk downs with all relevant service groups.
• Prepare Technicians for daily tasks and present to the customer.
• Identify and document non-standard equipment needs (e.g., cranes, scaffolding).
• Evaluate repair and setup time for each item being repaired.
• Compile and deliver a complete project quote to the customer.

Coordinate Scope of Work for Maintenance Activities After Receipt of PO

• Ensure that Field Service Technicians understand job scope and repair requirements.
• Verify all tools, equipment, and special resources are identified and secured.
• Meet regularly with the customer to provide updates and reports.
• Submit time sheets to customer for approval.
• Present job completion schedule and current cost updates as needed.
• Lead a follow-up “lessons learned” meeting post-project.
• Keep Sales and Coordinators updated with current real-time updates.

Documentation

• Deliver detailed repair reports as agreed upon for customer.
• Consolidate all pricing and repair reports for final approval prior to invoicing.
• Manage timely and accurate invoicing.

Incremental Business Development

• Identify opportunities to add service value and expand project scope.
• Coordinate resources and procurement for added work.
• Secure customer approval for all incremental business.
• Confidently discuss pricing and scope changes with the customer.
• Collaborate with the Territory Account Manager to support sales opportunities.

Job Requirements:

Education / Experience

• Associate degree, 2-year Technical Degree, or Equivalent Military experience required.
• 2 years’ experience within the valve service industry, industrial plant maintenance, or valve sales.
• Knowledge of process control and equipment applications for the industrial valve and instrument market as well as outage.
• Project Management experience.

Key Competencies

• Strong leadership and project management skills.
• Excellent communication and interpersonal skills.
• Ability to work under pressure and manage multiple priorities.
• Knowledge of safety and regulatory requirements related to outages.

Preferred Qualifications

• Bachelor's degree in Engineering, Business Administration, or a related field.
• Certification in Project Management (PMP) or a related certification.
• Experience in the energy or utilities industry.

Travel Requirements

• Ability to travel within the mid-Atlantic region (PA, NJ, MD, DE) up to 50% of the time.
• 100% travel during Outage seasons.

If you are a highly organized individual with experience in outage management in industrial environments, and are open to traveling to industrial sites 50% of the time, we encourage you to apply for this exciting opportunity at Proconex in Royersford, PA. Apply now to join our team and make a difference!