Security Communications & Enablement Senior Director

Role: Sr. Director, Security Communications & Enablement        

Location: US Remote (Dallas, TX area preferred)

Synonymous Business Title (s): Sr Director, Cyber Trust Enablement

Overview:

Blue Yonder is a leader in AI-driven supply chain and retail solutions, helping organizations optimize planning, logistics, and fulfillment at scale. We deliver cloud-native platforms and services that enable smarter, more resilient operations across global retail, manufacturing, and logistics networks.

The Senior Director, Cyber Trust Enablement leads the strategy and execution of programs that operationalize the organization’s security strategy across product, engineering, IT, and business functions. This leader builds enablement frameworks, tooling, training, and governance that increase security maturity, reduce operational friction, and measurably improve trust outcomes (secure-by-design products, resilient operations, and compliant controls). The role requires a mix of strategic planning, program leadership, cross-functional stakeholder engagement, and hands-on experience with modern security practices (zero trust, identity and access, cloud security, DevSecOps).

What You’ll Be Doing:

Executive Communications

• Serve as the primary communications strategist and trusted advisor to the VP of Trust, CSO, and senior security leaders — owning the narrative framework and editorial standards for the Security      organization
• Develop high-impact materials for Board of Directors, senior leadership, and executive forums — including security briefings, governance updates, strategic narratives, and speaker notes
• Translate complex security strategy, risk posture, and performance data into clear, accurate, and compelling narratives for non-technical senior audiences
• Build and manage the security communications calendar, establishing proactive, predictable communication rhythms that replace reactive messaging with strategic planning
• Partner with Corporate Communications, Legal, and Trust stakeholders to ensure messaging is accurate, timely, and aligned during both steady-state operations and high-impact events
• Support incident-related communications by providing coordinated, confidence-preserving executive guidance — complementing the team's existing reactive incident communications function

Customer & External Trust Communications

• Develop and manage flagship transparency and trust assets for customers and external stakeholders — including an annual security report and executive-level customer presentations — translating security performance data into relevant, confidence-building insights
• Create proactive customer-facing security communications including trust updates, security posture summaries, and capability announcements
• Partner with sales, customer success, and Trust teams to develop security content that supports customer conversations, enterprise engagements, and external inquiries
• Collaborate with Security Operations, Engineering, Risk, and GRC teams to ensure external content accurately reflects the organization's real-world security posture and controls
• Safeguard customer confidence by ensuring all external communications are accurate, appropriately scoped, and aligned with legal and compliance requirements

Security Engagement & Awareness

• Define and lead the enterprise security enablement and awareness strategy, aligned to trust, risk, and business priorities
• Develop programs that improve associate understanding of security risks, responsibilities, and expected behaviors
• Position security as a foundational element of customer trust, transparency, and operational excellence
• Lead the creation of security awareness campaigns, content, and resources that are engaging, practical, and audience-appropriate for technical and non-technical associates
• Translate complex security and risk topics into clear, human-centered language accessible to all levels of the organization
• Introduce and evolve channels, tools, and processes that increase the reach, relevance, and effectiveness of security messaging across a global workforce
• Collaborate closely with Security Operations, Engineering, Risk, GRC, and Trust teams to ensure awareness efforts reflect real-world threats, controls, and customer expectations
• Partner with Associate Success and Learning teams to embed security awareness into broader culture, onboarding, and leadership programs
• Oversee phishing simulation programs as a key tool for measuring and improving associate security behaviors, using results to inform awareness strategy and content priorities
• Support incident-related communications by enabling clear, calm, and coordinated associate guidance when needed

Measurement & Continuous Improvement

• Define success metrics for communications, engagement, and awareness programs (e.g., adoption, comprehension, behavior change, content quality) and establish a regular reporting cadence      
• Analyze performance data and audience feedback to refine content, cadence, and delivery approaches across all communication streams
• Continuously improve program efficiency, quality, and time-to-value through simplification, modernization, and data-driven decision-making
• Manage program budgets and vendor relationships, ensuring efficient resource allocation and on-time delivery

What We’re Looking For:

Required Qualifications

• 12+ years of experience in communications, executive communications, or strategic program roles within large, complex organizations
• Demonstrated experience supporting security, technology, or risk-focused organizations
• Proven ability to advise senior leaders and influence across organizational boundaries
• Exceptional written and verbal communication skills, including executive-level storytelling
• Experience designing programs that drive engagement, understanding, and behavior change at scale
• Track record of producing external and customer-facing communications content that builds organizational trust and credibility
• Bachelor's degree in Communications, Business, Computer Science, or related field

Preferred Qualifications

• Experience leading security communications or awareness programs in a global, customer-facing enterprise
• Background producing flagship external content assets such as annual security reports or executive-level customer presentations
• Background partnering with Legal, Corporate Communications, HR, and Trust functions
• Familiarity with metrics-driven program management and continuous improvement
• Experience using AI tools to drive communications production efficiency and quality at scale
• Comfort operating in high-visibility or high-pressure situations, including security incidents or trust-impacting events

#LI-MH1